I would like to thank Jade Stein for their professional and speedy response to help me find a good mortgage offer. I would also like to give special shoutout for Daniel Shepherd who work late at ni... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Leggi di più
L'azienda ha risposto
Great experience from the start. No pressure on the 1st call to get a decision in principle. Easy mortgage meeting on teams with Dan who is highly recommended for his knowledge and friendly manner. Th... Leggi di più
We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Not... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.
Informazioni di contatto
Suite 2A, St David's Court, WV1 3JE, Wolverhampton, Regno Unito
- 0344 22 54321
- www.mortgagebureau.net
- mortgagebureau.net
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jade was great and kept us informed…
Jade was great and kept us informed throughout the process. This is the second time we have used MB and will continue to work with their professional service in the future

Risposta di Mortgage Bureau
If there was a possible problem with my…
If there was a possible problem with my remortgage it materialised... started in November 2022, completed today (29th Feb 24)
Mortgage Bureau were the only consistent light of hope in the whole farcical process
Clear, helpful advice and instructions, not to mention the understanding when I fell apart on the phone after more bad news
Special mention to Andrew O'Toole who did exactly what he said he would at every step of the process even if it was only to very apologetically ring to say the lender hadn't got back to him as promised
I'll be back once the fixed rate expires

Risposta di Mortgage Bureau
The service is very good
The service is very good. Very recommended.

Risposta di Mortgage Bureau
All the team at Mortgage Bureau from…
All the team at Mortgage Bureau from Magen, Danial, & Jade were very helpful and forthcoming in educating and responding to our queries. Walked us through the process very smoothly. Highly experienced and knowledgeable. Surely recommended.

Risposta di Mortgage Bureau
Superb
Superb
Very happy with the service. Big Thanks to my mortgage advisor Daniel P. Shepherd and Jade Stein

Risposta di Mortgage Bureau
Trust and recommend Mortgage Bureau
Trust and recommend Mortgage Bureau. They have been so helpful from finding the best mortgage to seeing me through to completetion stage. Recently spoken to Evie who has been great :)

Risposta di Mortgage Bureau
Support and communication all time
We have received a full support with our mortgage application, which is quite specific. Richard and Jade are very helpful at all times, and updates are sent on regular basis, what is very much appreciated as this was very first mortgage application. This is very important in stressful times.

Risposta di Mortgage Bureau
We have a unique profile as first time…
We have a unique profile as first time buyers and the team was very patient in working through our nuances. Very professional, excellent communication throughout. Really pleased with the transparent process.

Risposta di Mortgage Bureau
Excellent advice and service
I've used Mortgage Bureau on a few occasions now and always had excellent advice and service. Massive thanks to Andrew O'Toole for his recent help and assistance in securing us a great mortgage deal!

Risposta di Mortgage Bureau
Recommended
This is a second time we have used Mortgage Bureau and can't fault them. This time we needed to remortgage our house as the current one is expiring soon. Nicholas was very helpful, always available if we had any questions and found us great offer which was approved and all done within 3 weeks from initial meeting.

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A++++
First we spoke with Brad and then Emma was looking after our mortgage offer,from the first appointment till our mortgage offer it took less then 2 weeks,everybody we spoke with is very professional and helpful,our experience with mortgage bureau is excellent,Thanks

Risposta di Mortgage Bureau
Greta experience with Emma keeping me…
Greta experience with Emma keeping me in contact with how my mortgage offer is coming along!

Risposta di Mortgage Bureau
Excellent Service!
Excellent Service!
This is our first time using mortgage advice bureau and I cannot find any fault in their service or advice. My husband and I felt supported by Jordan throughout our whole journey. He provided answers to our questions and helped us find the right mortgage for our new home! Josh was also a great support with the admin side of the process.
Overall, I would highly recommended to my friends and family to use mortgage advice bureau. Amazing service!

Risposta di Mortgage Bureau
Appalling
Appalling
Sophie Williams we dealt with to start who just dropped the ball. Gave us an offer for mortgage which we decided to go with & emailed her the Thursday night. Heard nothing till the following Wednesday then that Friday she sent me all the details with a different mortgage rate costing us another £60 a month cause she obviously S***the bed & just didn’t tell us. She did not inform us that the rate had changed at all.
There were days where I would email her & just be ignored which I eventually called through & just got excuses. Not very professional at all.
Cainan Mitchell was the case handler very informative at times but things were dragging on due to HSBC delays & redeeming the help to buy just seemed like we were at a stand still.
Started our remortgage on 24th May was finally sorted 1st September which is just ridiculous.
Was mega stressed out dealing with mortgage bureau as I was chasing them to do a job I was paying them for. I would get an email to print & sign then a few days later more that had been missed.
I won’t be using them again.

Risposta di Mortgage Bureau
Great help and support received from…
Great help and support received from Kris. I got what I wanted.

Risposta di Mortgage Bureau
Great experience with Tolga and all the…
Great experience with Tolga and all the team from their initial advice to submitting the mortgage application, and through to sorting insurance. Would definitely recommend :)

Risposta di Mortgage Bureau
The whole process was made simple and…
The whole process was made simple and straightforward. As a first-time buyer, Tolga has explained all the steps in detail, talked through options and submitted the AIP and mortgage application in less than 2 weeks.
Overall, pleased with the service provided.

Risposta di Mortgage Bureau
Great service
They were so helpful from explaining the whole process to chasing down all the different people required to gain our mortgage. I would have no hesitation in recommending them to anyone looking to move house.

Risposta di Mortgage Bureau
We cannot recommend Mortgage Bureau…
We cannot recommend Mortgage Bureau enough. Everything was complete in a timely manner and complete transparency throughout. They were honest and open throughout and made a scary situation of buying our first house with two small children a stress fee. Completely understood our budget and worked with what we were comfortable with. Thank you Daniel and your team for working so hard with us to achieve our mortgage.

Risposta di Mortgage Bureau
Excellent communication with Kris and…
Excellent communication with Kris and Charlotte throughout the whole process!

Risposta di Mortgage Bureau
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