Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would like to thank Jade Stein for their professional and speedy response to help me find a good mortgage offer. I would also like to give special shoutout for Daniel Shepherd who work late at ni... Leggi di più

Valutata 5 stelle su 5

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience from the start. No pressure on the 1st call to get a decision in principle. Easy mortgage meeting on teams with Dan who is highly recommended for his knowledge and friendly manner. Th... Leggi di più

Valutata 5 stelle su 5

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Not... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

680 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What an amazing team Mortgage Bureau…

What an amazing team Mortgage Bureau are!!
These guys have not missed a beat from start to finish.
A huge thank you to Nyk and Georgia for working so hard to find me the best deal. They’ve worked incredibly hard to help me sort my mortgage out.
I would 100% recommend this company to anyone!

Thanks so much!

1 giugno 2023
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Risposta di Mortgage Bureau

Thank you so much for your review Russell, really appreciated and I know what you've been through as I have been close to your application too!! Will pass on your kind words to Nyk & Georgia and I know that they have gone above and beyond to get you to where you are today.

Best regards
Alex

Valutata 5 stelle su 5

I can’t recommend Mortgage Bureau…

I can’t recommend Mortgage Bureau enough. Dean and Georgia have provided outstanding service throughout the entire process. As a first time buyer Dean was brilliant at explaining everything. Due to the nature of my job and the way in which I am paid it wasn’t as straight forward when it came to my affordability but Dean got me the best rate and more borrowing than any other broker. Georgia kept in regular contact every step of the way and every little hurdle we faced, she went above and beyond to make sure I got the final offer. I can’t thank Mortgage Bureau enough and I would definitely use them again in the future and recommend them to friends and family.

31 maggio 2023
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Risposta di Mortgage Bureau

What a lovely review Jade, thank you! Will pass your comments on to Dean & Georgia.

Valutata 5 stelle su 5

Helpful

Helpful, efficient, attentive and listened to our needs well.

26 maggio 2023
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Risposta di Mortgage Bureau

Great review Oliver, thank you for taking the time to leave it.

Valutata 5 stelle su 5

Service, advice & communication *****

Friendly and professional advice & communication from Nicholas throughout our process of remortgaging our house.

19 maggio 2023
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Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Richard, greatly appreciated.

Valutata 1 stelle su 5

An awful experience which only made the…

An awful experience which only made the stress of moving house much worse. We appreciate that Mortgage Bureau weren’t to blame that the person who was dealing with our case left part way through our house sale. However the details of our case got lost in the handover and it took daily phone calls on our part to get our case picked up again. No one called back when they said they would. The delay affected the Product that we were able to get and it delayed our Completion Date by a month. An inaccurate application was submitted so our initial mortgage offer was wrong. This again was only rectified by multiple phone calls on our part. The communication was very poor. We will not be using this company again.

14 aprile 2023
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Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Mr Collins and please accept my apologies for any stress that we may have inadvertently caused. I believe that I have identified your case file and have started a full investigation, but if there is any additional detail that you would like to provide, would you please drop a line to me at alex.hyde@mortgagebureau.net

Best regards

Alex Hyde
Commercial Director

Valutata 5 stelle su 5

Best Mortgage Experience with Karjun!

I was referred to Karjun Tsang and can honestly say he was absolutely amazing!! He jumped through hoops to get my mortgage on a property that wasn't so easy to mortgage. He really went above and beyond to help me and made me feel like I was in really safe hands - when I am sure others would have given up! Out of the many brokers I spoke to, he also managed to find me the best deal - even during this challenging financial climate. He really knows his stuff! So if you are lucky enough to have Karjun as your broker, you are truly in safe hands. I really like his personal style, and having a broker that's available via text really does make the difference (trust me!) and feel like you're in this together. The rest of the mortgage team is also great. They're really friendly and have a great handover structure in place, so the entire mortgage process feels very smooth. I have recommended them to my family too so can safely say they are a fantastic team. I would recommend 10 stars if I could!

30 marzo 2023
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Risposta di Mortgage Bureau

What a lovely review Emma, thank you so much! Will pass your kind commenst on to Karjun and know whe will be delighted to read them.

Valutata 1 stelle su 5

Dreadful experience

Dreadful experience, lack of communication and respect to people's time.

The worst team you can imagine .
No one answers calls and emails .

Awful .
If there is zero stars , I would give zero .

30 marzo 2023
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Risposta di Mortgage Bureau


Thank you for taking the time to leave a review for Mortgage Bureau, although I do note you left a very similar review on 1st April which I responded to the same day.

You will recall after I responded to your review on 1st April, you emailed me to advise your case had been referred for investigation, an email that I acknowledged more or less immediately. This investigation was subsequently concluded well within the timescales that were communicated to you, and a resolution issued on 13th April.

If your understanding is different to this perhaps I could ask you to drop me another email to alex.hyde@mortgagebureau.net and I will investigate further.

Valutata 5 stelle su 5

Remortgaging in these times can be very…

Remortgaging in these times can be very overwhelming. With help from Nicholas Young at The Mortgage Bureau made the whole process a lot easier. Nick was quick with email response and highly knowledgeable to help me make the right decision for me.
Thank you.

17 aprile 2023
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Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Shauna, some lovely words and I'll make sure Nick is made aware of them.

Valutata 5 stelle su 5

Great service

Great service, answered all my questions.

3 marzo 2023
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Risposta di Mortgage Bureau

Thank you for your review, greatly appreciated.

Valutata 5 stelle su 5

Best Mortgage Experience with Nick

If I were to write about this super wonderful, knowledgeable mortgage advisor, I would write a treatise!
He is extremely patient, organised, perfectly steadied the ship on this journey of mine which was very complex. He was able to provide advise on all fronts. Of course the service was not free, however it felt free to me as he took away all the burden from me! Thanks Nick for managing me!

30 marzo 2023
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Risposta di Mortgage Bureau

What a lovely review Tokunbo, thank you! I will ensure that Nick is made aware of your kind comments.

Valutata 5 stelle su 5

As much as a headache remortgaging is

As much as a headache remortgaging is, Mortgage Bureau, and honourable mention to Nicholas Young, made the whole process a lot easier. Super knowledgeable and able to guide us through the process. Nicholas was respectful of our wants and needs as well as aware of the wider world to be able to recommend a mortgage that satisfied our requirements. Many thanks.

15 marzo 2023
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Risposta di Mortgage Bureau

Great review Callum, thanks!

Valutata 5 stelle su 5

Excellent knowledge and experience of…

Excellent knowledge and experience of mortgages. Very thorough and gave lots of good options. Professional and kept me updated on my mortgage application. Would definitely use again and recommend.

30 marzo 2023
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Lovely review Trish, thank you!

Valutata 5 stelle su 5

Amazing Company and a big thank you to Wes Brammer!

Having decided to purchase a home and being a first time buyer, I was fortunate to be introduced to Wes Brammer, at one of the new build show homes.

Wes gave me excellent professional advice and insight of the house buying and mortgage lending procedure, and helped me the entire time as this was very stressful for me, as I suffer from severe anxiety.
Wes is a very patient, understanding and an amazing person, thank you so much for all the help!

I highly recommend The Mortgage Bureau and Wes to anyone needing assistance in this respect and would give more stars if I could!

3 marzo 2023
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Risposta di Mortgage Bureau

What a fantastic review Julian, thank you so much! Will make sure Wes is made aware of your lovely comments.

Valutata 5 stelle su 5

A Huge Thank You

I just wanted to take a moment to thank all of you for the amazing job you have done helping me with my mortgage. Every single one of you went above and beyond to make sure I was getting the best rates available.

I especially want to thank Dean Wilkinson who led each step of the way. He managed my frustration and never ending questions like a pro and was always there when I needed him.

From the bottom of my heart, thank you all for making this process as stress-free as possible.

27 marzo 2023
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Risposta di Mortgage Bureau

Thank you for such a great review Mario and I will ensure Dean is made aware of your lovely comments.

Valutata 5 stelle su 5

Would 100% recommend Wes Brammer

We have honestly found a mortgage adviser for life with Wes Brammer. As first time buyers, myself and my partner had no idea about the house buying process and getting a mortgage. Wes was so patient and informative from start to end. Every call was like chatting with a friend and he made us feel calm during a very stressful time whilst maintaining professionalism at all times. We are so thankful to have found Wes and we could not recommend a better mortgage adviser! Thank you so much, Wes. Sarah and Rob :)

22 dicembre 2022
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Risposta di Mortgage Bureau

That's a lovely review Sarah, thanks. Will make sure Wes is made aware of your kind words.

Valutata 5 stelle su 5

Quick and informative

Was kept informed throughout the whole process. The process was done quickly and efficiently with any issues dealt with immediately!
Can’t thank Mortgage Bureau and Nick enough.

26 marzo 2023
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Risposta di Mortgage Bureau

Thank you for the review Madi, greatly appreciated.

Valutata 5 stelle su 5

Nicholas Young and all his team

Nicholas Young and all his team. Wonderful team work and communication back and forth. All explained in detail and making sure that we understood all the procedures that we have to follow. I really recommend.

16 marzo 2023
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Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Oana and I will pass your kind words on to Nick.

Valutata 5 stelle su 5

Mortgage application

David was our main point of contact throughout our mortgage application process. He put our minds at ease during a stressful time and was very efficient in his work. Any questions or queries we had were responded to promptly and he kept us updated throughout the process with what was going on behind the scenes. We would definitely recommend his work to people in the future.

11 marzo 2023
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Risposta di Mortgage Bureau

That's a lovely review Charlotte, thank you for taking the time to leave it and I will pass your kind comments on to David.

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