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Valutata 2 stelle su 5

I have used moon rock gems before and I recently purchased another pack and I after one use the glue was not coming out and they only lasted 2 days. I followed the steps even double bonded. I’ve conta... Leggi di più

Valutata 5 stelle su 5

LOVED them! I’ve had them on for a few days now and have had no worries about them coming off, I was initially skeptical about how good the adhesive is, but it’s incredible!

Valutata 5 stelle su 5

Absolutely love my little tooth gem kit I purchased, plus I got free butterfly gems too which are STUNNING!! 😍 I applied mine within 5 minutes & they’ve last just over 3 weeks now ☺️ It’s so nice to... Leggi di più

Valutata 5 stelle su 5

Absolutely over the 'moon' with my new tooth gems. I ordered the 'Butterfly Gems' and the 'Blue Gems' and i've received so many compliments! I've tried other brands before and been disappointed by the... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

109 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great!

I was a bit weary about ordering these as I didn’t know if they would actually last, but everything arrived, they were super easy to apply, and it’s lasted over two months so far and still on ! So I would recommend!

25 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Love these gems and their kits, I’ve been using them for a couple of years now and have had loads of compliments! They last long if taken care of properly and are so easy to apply. I will say however the cherry gems are a bit bigger than in the pictures and it looks a bit too busy on one tooth.

22 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful company

Absolutely awful company, placed an order on the 31/12/25 and waited 2 weeks for HALF of my order to arrive with no updates on tracking or shipping. emailed the company so many times regarding missing parts of my order and the tooth gem lasted less than 24h with following all the instructions but no reply after around 6 emails sent to them. It's now the end of jan and I still haven't had a reply let alone a resolution to the issues. Awful customer service and very misleading brand.

22 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

Unreliable and Sketchy

It’s been over 10 days I cannot track my package and haven’t received my items yet after a large order. They definitely are not a UK brand, the package is being shipped from China, this is a problem due to the websites false advertisement and lies about UK shipping times, it’s kinda weird there’s a Chinese shipping tracking number on the Shop App as well?

I will edit my review if my order arrives

11 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

My order still hasn’t arrived

My order still hasn’t arrived, I placed it weeks ago.

I had an email saying it had been dispatched but when I checked on Royal Mail tracking they hadn’t been sent it so the company lied. I have tried to email Moonrock to see what has been happening MULTIPLE times and still haven’t received anything back, like the other reviews.

Considering the kit I purchased was £34 you’d think they would have a bit more of customer care…

21 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor Service

Took over a week to arrive despite shipping cost of £5. Received the wrong item and an item was missing - emailed and complained. They said they were sending the correct and missing items as priority, well it’s been a month and I haven’t received a thing.

27 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Really good kit

My bottles were not labeled but I figured it out. I put one gem on and it's stayed on almost three weeks so far. It was really easy to do and I love it! I think the kit will last me a while if they stay on this long! I don't know how you would get them off sooner if you didn't want it on anymore, I am really happy with mine so not an issue for me though.

12 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My faves!

The cutest little teeth gems and super easy to use! Mine lasted a week which was perfect for me since I like to change them out often :)

13 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Love them!!

Delivery took a bit longer but nonetheless the tooth gems arrived in the predicted delivery time frame. It’s easy to apply and they still stick perfectly to my teeth. I wear them since ca. two weeks!!

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Order from somewhere else

I’ve also made an order 19th November, same as the other review I just read, I haven’t received my order. I’ve emailed and no response either. I should have read these review before even ordering because it’s so much money to loose if you have a big order. This hasn’t happened to me before so not sure what’s the next steps.

19 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS! I ordered from them on November 19th and they didn’t ship my order until December 4th—only AFTER I opened a dispute through PayPal! I doubt they would have shipped it at all if I had not contacted PayPal for a refund. Also, they ship from China despite being “UK based.” They delete negative reviews from their website as well. Absolute scam, do not order from them!

5 dicembre 2025
Non scritta su invito

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