I can honestly say I ordered 2 pairs of boots from montford co yesterday then discovered my husband had already ordered me boots from somewhere else. I got in touch with customer support asked to c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I can honestly say I ordered 2 pairs of boots from montford co yesterday then discovered my husband had already ordered me boots from somewhere else. I got in touch with customer support asked to c... Leggi di più
L'azienda ha risposto
Avoid these absolute scam artists like the plague! The products are absolute dogsh*t quality. Leather boots have never seen leather in their life. Reek of chemicals. Visible glue seepage. Nothing li... Leggi di più
L'azienda ha risposto
I have had the same experience as others leather boots that looked great arrived plastic and awful quality and did not fit. On asking for a refund advised to return to China, that is misleading as n... Leggi di più
L'azienda ha risposto
I ordered and received a blazer, which looked very good on the photo, but not good in a real life, unfortunately. I was in correspondence with Montford Sales and made a complaint about the product. L... Leggi di più
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Ha risposto al 67% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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This company is a scam. Do not order from them.
I am absolutely furious! I wish I had seen these reviews before wasting my money. I ordered two dresses, and not only did they take forever to arrive, they sent me the wrong size! When I reached out to return them, they had the audacity to claim they intentionally send a larger size because of customer feedback. And then they expected me to pay to send them back! I specifically ordered that size for a reason, and they just sent a different one without even checking. It’s completely ridiculous! I ended up giving up on getting a proper refund or having them cover the postage, and I was forced to accept a pitifully small percentage back.
This is nothing short of a scam! They send you the wrong item and then charge you to return it. I bet most people just give up like I did and eat the loss. It’s infuriating!
* the quality of the dress alone, is enough to leave an 1 star
Having received a lovely looking pair of shoes from Holland. Sadly they didn't fit.But instead of being able to return them to Holland you have to send them to CHINA!! That means you have to pay a lot for postage and customs. It takes ages to get ANY money from China. Don't buy from this company
They were very quick to resolve my issue, Well done!

Risposta di Montford Co

Risposta di Montford Co
Please do not use this company.
The XL clothes I bought came too small that even my 11 year niece couldn't get into them. They also were extremely poor quality, bad stitching and tbh like rejects from Shein ! It made Shein look like Gucci !
They then refused to send My return label and you have to post to china, even though the company is registered under The Netherlands.
Then on disputing this they start bargaining with you, saying keep the stuff and we will give you 50% back. Completely wrong and completely against any trading standards.
It's just been a headache.
I ordered a jumper from this company and the item I received was nothing like the one advertised on their website. The colour shown online is a deep forest green, but the jumper delivered is an olive green. The zip in the product photo is silver metal, yet the one I received has a green plastic zip. It also arrived with no manufacturer label and no care labels, which immediately raised concerns about its quality.
The website states that the jumper is a cotton blend, but the item I received is clearly synthetic and feels nothing like cotton. This makes it even more obvious that the product is not as described.
The overall quality is extremely poor and feels like a cheap replica of the product shown online. I had bought it as a gift, but it’s completely unsuitable.
I tried contacting the company using the email address provided on their website to request a refund, but every message bounced back as “failed to deliver.” There appears to be no working way to reach them, which makes the whole experience feel highly questionable.
Based on my experience, I would strongly advise others to avoid this company.
Impossible to return items as you have to pay all fees and custom fees and give them detailed information so just dont bother as there are so many other companies you can buy from

Risposta di Montford Co

Risposta di Montford Co
The worst company ever. RIP offs. Stay well away. Cheap and nasty. Customer service is dreadful.
Just look at all the negative reviews. STAY AWAY.

Risposta di Montford Co
Ordered a pair of shoes that took 4 weeks to be delivered and then due to wrong size had to return. Initially we had no response from the company about how to return, after another week they responded advising we had to pay for the return which had to go back to China. Another option was to accept a 25% refund and 20% voucher for another order. Quite why they think we will be using them again, terrible experience.

Risposta di Montford Co

Risposta di Montford Co
Avoid these absolute scam artists like the plague! The products are absolute dogsh*t quality. Leather boots have never seen leather in their life. Reek of chemicals. Visible glue seepage. Nothing like the images, clearly dropshipped from some awful sweatshop, customer services non-existent (emails returned with a "mailbox full" error which tells you A LOT).
Marginally more fun than a painful venereal diease.

Risposta di Montford Co
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