Mondae Recensioni 

95
•
TrustScore 3 su 5

3,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

As of now experience is good. Meds are somehow not that effective. I am on white label pharmacy (nova pharmacy). You need to check dose calculation on prescription. It’s not clear and intuitive... Leggi di più

Valutata 1 stelle su 5

Tirzepatide arrived HOT, all ice packs melted… no foam or metal box to protect it from 105 degrees LA heat … and customer service told me it’s “fine “ to inject it even though everywhere online it ad... Leggi di più

Valutata 1 stelle su 5

Customer support is non-existent; you can chat with AI and that will create a support ticket, and that's it. After I got the first batch -- an introductory dose with no instructions on dosage, jus... Leggi di più

Valutata 5 stelle su 5

I had a question, once I contacted the doctor, I was on the ball. I got immediate replies and answers to my questions,my issue was resolved. Everyone, from the doctor to support staff, helped me a ton... Leggi di più


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(95)

95 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Delivery Service

The delivery took longer than expected and the product was packed in cold packs, however the packs were completely defrosted and the vial of injection was warm to the touch.
The dashboard never updated to tell me the delivery was on its way.
The informational flyer that was included to give instructions was in VERY small print and hard to read. I had to take a picture of it on my phone and enlarge it there to read the instructions.

2 settembre 2026
Valutata 1 stelle su 5

My medication came warm

My medication came warm, ice pack completely melted and warm. They are telling me it's safe at room temperature for 7 days but this is South Texas with 100+ degree temperatures and who knows how high it got or how long it was over temp for. 1 small ice pack with 2 day shipping is not sufficient in Texas in the summer. I will not order from here again because I don't feel safe using the warm product I received.

26 agosto 2026
Valutata 2 stelle su 5

Second order issues

The first 3 months were super easy. I went to do my next 3 months and they are sending me a way lower dose and somehow when I complained the order shipped an hour later…. I told them my last dose was already not fully working so why would I want to pay a bunch of money for something that won’t work? Fix it please.

31 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I have had nothing but a positive…

I have had nothing but a positive experience through Ezra now Mondae. I've been with them for about 3 months now. They get my refills to me super quickly & anytime I need support Paula is right there to guide me. I'm grateful that I have a locked in price that's affordable to help me with not only weight loss but to support my PCOS, & Sleep Apnea. Insurance did nothing but constantly give me a hard time but Mondae made it so I could not only get healthier but look & feel beautiful within myself. I'm so grateful!! Please give them a try!! <3

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you Paula

I had an issue with my order and Paula was extremely helpful in getting everything worked out. I am very pleased with Ezra/Mondae's Customer Service and Items ordered. I have been a customer with them for 3 months, I tried other sources for this Rx and the other companies do not compare to Mondae. Thank you Paula!

18 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

More than the name changed!

It’s clear that more than just a name change from Ezra to Mondae has taken place at this company.

I used Ezra for two months prior before the name change. While my prescription seemed a bit less effective the difference in price I was paying made it tolerable because at least at that time it was still working.

Since the name change, it took this company eight days to even tell me that the pharmacy had a delay with my prescription. It took me pushing the issue with repeated emails before they told me that now their Pharmacy cannot use the additive B12 in my prescription. Being already frustrated and the fact that they would not give me a full refund I very reluctantly agreed to continue with this month prescription.

After being given repeated false information by customer support team member, Sergio my prescription arrived.

I am extremely disappointed as the prescription I was given, has absolutely no appetite suppressant or reduction of food noise whatsoever despite being the exact same as my previous prescription from “Ezra”. Clearly this is a completely different compound formula.

Even after multiple days delay, and obviously very poor quality product and refusal from customer service team member Sergio to give me any managerial or supervisor contact information, or even corporate information contact, insisting that his customer service manager position was as high as contact information there was to be had.

I would say not to waste your time or money with this company as unfortunately, it has just turned into another scam business showing zero accountability, zero basic customer service skills, and an absolute worthless product.

I will be escalating this issue through other avenues in hopes of getting something resolved.

17 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful customer service

I have had nothing but a positive experience with Ezra/Mondae! I have been a client of theirs for about 3 months and any questions or "issues" I have had, they have been able to resolve them immediately. I also recently got a refund i wasnt expecting because of a minor mistake on their part. They were also extremely accommodating sending my meds to a different state/address when I had to be out of my home state for a month. I definely had some reserves at first signing up and all communication being done by messages or emails, but honestly, it works! The great team they have makes it work! Everyone has been very nice and definely seem like they care!

10 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

Does not work as fast as they claim but does quiet the food noise

I lost 5 pounds the first month. I only lost 2-3 pounds the 2nd month and another 2 pounds the 3rd month and nothing on the 4th month. My medicine comes from Revive pharmacy and was not chilled at all on 2 of my shipments. I asked to change pharmacies and was told I’d have to cancel my current subscription and do a new intake and my price would probably go up from my current deal.

9 agosto 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più