MomentsMade Recensioni 

168
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Oh my goodness. This is my 4th or 5th order from Irwan at Moments Made and I just absolutely love the care, attention and effort that goes into each item. The quality is incredible and each item... Leggi di più

Valutata 5 stelle su 5

Brilliant from start to finish. Love the jumper, great quality and finish and came with some really sweet extra personal bits. Super amazing communication and would highly recommend this company and p... Leggi di più

Valutata 5 stelle su 5

I ordered a jumper for my husbands birthday, personalised with a drawing done by our child. The order process was easy with lots of choice regarding style, size and colour. I then uploaded the i... Leggi di più

Valutata 5 stelle su 5

The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo

Scritti dall'azienda

We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(168)

34 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 days delivery is always great…

5 days delivery is always great especially when you order last week because you didn't know what to get lol. And the hoodie itself is absolutely wonderful because it's one of the most comfortable hoodies I've ever worn. And I wear alot of them. Over all a great product 👍

11 luglio 2025
Logo di MomentsMade

Risposta di MomentsMade

Hi Joshua, thank you so so much for your order. I'm so happy that you're loving your personalised hoodie. It's been my pleasure working on your order, and your review has made smile and has become an encouragement to keep going and continue to strive, despite the challenges we're facing as a small business. Thank you so much for helping me to be one step closer to making my dream come true ❤️.

Irwan,
Founder

Valutata 5 stelle su 5

Definitely recommend

Moments made, thank you. I Absolutely love the t-shirt I have purchased for my mum to say a massive thank you for her for everything that she does, she loved it too and it definitely keeps a memory forever so thank you.

30 giugno 2025
Valutata 5 stelle su 5

Highly recommended!

High quality of products and quick delivery. I've ordered from Moments Made several times now and I was never disappointed. Great work!

26 giugno 2025
Logo di MomentsMade

Risposta di MomentsMade

Hi Aggie, thank you so much for taking time to leave us a review here. This means so much and can't wait to work on your next order too! You've always been amazing and thank you once again for supporting my dream!

With love & gratitude,

Irwan
Founder

Valutata 2 stelle su 5

Ghosted

I haven't made an order so am not a fully-fledged customer, but that's because I was ghosted by the company so the order never proceeded. At times, the communication was great - fast and helpful. They seemed happy to take my order, which was just 1 item. But other aspects of communication were really poor - my initial enquiry via the website was never received (or received, but no reply), I waited a week then tried IG and that worked from there; the invoice link didn't work and they offered to email one but that didn't arrive, I followed-up once, no reply. In the middle, we had some back and forth about the design and comms was fast and helpful, but now I've been ghosted and without the invoice, its all stalled. Its been 6 weeks since I sent my first message and 2 weeks since I last heard from them, so I'm moving on

12 giugno 2025
Non scritta su invito
Logo di MomentsMade

Risposta di MomentsMade

Hi Parv, first of all I'd like to apologise that we didn't end up working on your unique request. I understand the invoice that we sent didn't end up working for some reason, however thank you for getting in touch with us and hopefully we can work on your first order soon.

Many thanks,

Irwan
Founder

Valutata 5 stelle su 5

Love love love

I haven’t loved a company as much as MomentsMade in a long time.
Irwin was so kind and helpful, quick to reply and send the personalised t shirt.
I made a late Father’s Day order and it arrived on time and matched the submitted photo accurately. Love they’re a local business trying to make people’s lives a bit easier and happier, even in a small way.

Love the product, the service and their cause. Can’t recommend them enough.

16 giugno 2025
Non scritta su invito
Logo di MomentsMade

Risposta di MomentsMade

Hi Rakhi! You're so special and kind! Reading your review has put such a wide smile on my face. It's been a pleasure working on your order and honestly, your support means the world to us! Thank you once again for supporting our mission and being there to spread love and kindness to the people around you!

With love & gratitude,

Irwan
Founder

Valutata 5 stelle su 5

Very good quality

Very good quality! And you can feel the passion from the owner! Definitely will order again for the whole family!

15 giugno 2025
Non scritta su invito
Logo di MomentsMade

Risposta di MomentsMade

Hi Coco! This is so special and thank you so much for taking time to leave us a review! It's been a pleasure to work on your order and creating such special gift for Father's Day, and also early / late Mother's day for you too :)

Please take care and stay in touch, as your support means the world to me! Thank you.

With love and gratitude,

Irwan
Founder

Valutata 5 stelle su 5

Great experience shopping at moments made!

From start to finish the experience of shopping was great - everything felt very personalised and you can tell the passion the team have for the business! The communication was great and delivery was prompt, and the item was of v. good quality :)

13 giugno 2025
Non scritta su invito
Logo di MomentsMade

Risposta di MomentsMade

Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Valutata 5 stelle su 5

Personalised hand drawn t shirt

Love the personalised t shirt which was hand drawn from a photo I submitted and I was really pleased with the result. Also received a personal video message from the founder the the company which was a nice touch and feels great to support such a lovely independent company.

29 maggio 2025
Logo di MomentsMade

Risposta di MomentsMade

Hi Tilly, Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Valutata 5 stelle su 5

Comfort

My partner passed away atjust 30 years old very unexpectedly in February. This is the second purchase I’ve made from moments made. The 2 hoodies I’ve bought just bring comfort, they are my favourite and the quality of them is amazing

5 giugno 2025
Non scritta su invito
Logo di MomentsMade

Risposta di MomentsMade

Hi Keera, once again please accept our condolences for the passing of your partner. We're beyond grateful that our work can bring comfort in such challenging period, and we're so happy to hear that our work is way beyond just a thread on a jumper, but a memory being sewn and becomes that reminder of the love you have. Please stay in touch Keera and take care! Speak to you soon!


With gratitude and love,

Irwan - Founder

Valutata 5 stelle su 5

A hoodie to keep

My better half is in love with his personalized hoodie.
The quality is amazing and it makes a perfect forever memory.
Thank you to the team for keeping us updated about the order and delivery progress.
We can only recommend MomentsMade to everyone who wants to surprise someone they love or even get something amazing for themselves.

27 maggio 2025
Logo di MomentsMade

Risposta di MomentsMade

Hi Julia, thank you so much for your review. Hearing this makes me smile so wide today, knowing that our artwork has captured such a special memory and becomes that daily reminder. Thank you so much Julia for supporting my dream business, THANK YOU!.

With love & gratitude,

Irwan - Founder

Valutata 5 stelle su 5

Memories of Dusty

My son sent a photo of My very loved dog Dusty which was imprinted on a sweatshirt.Was such a lovely memory sweatshirt top notch . Her name on the sleeve with red hearts . Heartbroken but the best gift.

8 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I left this review on their website but…

I left this review on their website but they've hidden it, so I've gone from a two star rating to one.

I was excited to order a customised t-shirt as a gift, but unfortunately, the experience has been a little disappointing. I knew you didn't get to see or approve the customisation before it’s printed, which other embroidery companies do allow, but thought I would trust the process. The outline on my t-shirt didn’t turn out as well and missed some key details from the photo that badly portray the person I'm gifting it to. Sadly, they told me there’s no option to make changes either unless I buy another one, so I’m now stuck with quite an expensive t-shirt that I’m not sure the gift recipient will like. The quality of the t-shirt itself is also not great — it feels quite thin, and the colour I ordered (navy) looks black in person, which wasn't what I was expecting.

18 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Emotional Gift

Got quite emotional opening this gift for my mum! The embroidery of something so personal, like loved ones, is really special and unique. Momentsmade took the only photograph of my parents with all 7 of their grandchildren and turned it into a wearable sweater that I know my mum will treasure!

14 aprile 2025
Non scritta su invito
Valutata 2 stelle su 5

Disappointed

The website claimed it would arrive by Mother’s Day, it didn’t.
Also I paid £20 extra to have my sons writing embroidered on the sleeve, it’s appalling quality. You can’t read what it says and it’s all coming away from the jumper.
I have emailed twice and yet to get back to me. Yet I’ve received multiple emails to review my product. I would appreciate someone getting back in touch with me.
Such a shame, we’ve had a couple of jumpers from here before and loved them. Very disappointed in this one. Don’t know what’s gone wrong.

5 aprile 2025
Non scritta su invito
Valutata 3 stelle su 5

good product. Disappointing service

I was happy with the product but the delivery was late. i got a notification on Wednesday saying the order was dispatched but i didn't get delivery until the following Monday, despite the 48 hour delivery service paid for, the day after mothers day. I was unable to get a response when trying to contact people to get an update

26 marzo 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più