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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just had my tires changed by Grandad. First-class service! Fast response, very knowledgeable, and got my wheelchair working like new again. Highly recommend to anyone needing a repair."

Valutata 5 stelle su 5

From the first visit to look at the mobility scooters to purchasing Becki at the leicester branch was brilliant, welcoming, knowledgeable and very helpful for my needs, she went above and beyond. Fro... Leggi di più

Valutata 5 stelle su 5

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... Leggi di più

Valutata 5 stelle su 5

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili

Scritti dall'azienda

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fosse Park store - friendly and informative service

Raine was friendly, polite and informative. I was renting a wheelchair just for use at Fosse Park but may have to rent one for a few weeks and will definitely head back to MMUK if I do. Raine ensured I knew how to use the wheelchair before I left and greeted me by my name when I returned it. A very pleasant experience.

30 giugno 2023
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Risposta di Modern Mobility UK

Hi Natasha, thank you kindly for your feedback. We are glad Raine could assist :)

Valutata 5 stelle su 5

Had the best experience with Andrew…

Had the best experience with Andrew Holden from the start of picking a scooter all the way to delivering it can’t explain how much happy he made the whole time. The staff in the shop where so helpful as well would recommend them for anyone who has mobility problems

26 giugno 2023
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Risposta di Modern Mobility UK

Hi Vivienne, thank you for your kind words! We hope your new scooter makes all the difference for you :)

Valutata 5 stelle su 5

The purchase of a lightweight wheelchair

The purchase of a lightweight wheelchair was all carried out at home. The total experience was dealt with by Mark who was knowledgeable, efficient and with a very friendly nature and without any pressure to purchase.
Overall it was a hassle-free procedure to purchase this most suitable and quality wheelchair.

12 giugno 2023
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Risposta di Modern Mobility UK

Hi Malcolm. Thank you for your feedback. We hope the wheelchair makes all the difference :)

Valutata 5 stelle su 5

I just wanted to share my heartfelt…

I just wanted to share my heartfelt gratitude to an absolutely brilliant team at Modern Mobility. I visited with my elderly mother to see if they could assist with an issue, nothing was too much trouble, the whole team were extremely patient and knowledgeable, the most important is they were not pushy, would definitely recommend them to anyone in need of assistance without hesitation, and we will be back for further assistance. Mum absolutely loves her scooter. Thank you all!!!

2 giugno 2023
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Risposta di Modern Mobility UK

Hi Jade, thank you so much for your kind words :)

Valutata 5 stelle su 5

excellent service and great…

excellent service and great professionalism. I really appreciated the help in getting my dad out for the afternoon. The lady who dealt with me was new but she was very knowledgable and I never would have known. Thanks

26 maggio 2023
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Risposta di Modern Mobility UK

Hi Lesley, thank you for your feedback. I hope your father enjoyed the afternoon :)

Valutata 5 stelle su 5

Jess provided a first rate service

Jess provided a first rate service - thank you!

29 maggio 2023
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Risposta di Modern Mobility UK

Hi Colin, many thanks for your kind words. Please don't hesitate to contact ourselves if there is anything we may be able to help with :)

Valutata 5 stelle su 5

Pain free Shopping !!!

Haven’t been to Fosse Park shopping centre for many years due to breathing and mobility problems. The thought of walking around just put me off. However looked on the website and discovered Modern Mobility and better still they hired scooters out. Spoke to a very helpful young lady called Raine and she pre-booked me a scooter for the following day. There was a small fee of £1 per hour, which I thought was very reasonable. Thanks Modern Mobility & Raine for enabling me to enjoy a day shopping with my family.

1 giugno 2023
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Risposta di Modern Mobility UK

Hi Susan, thank you for your really kind words. You are more than welcome to re use our scooter hire around Fosse Park whenever you desire :)

Valutata 5 stelle su 5

Professional with good customer service 👍

As soon as we contacted Modern Mobility team and spoke to Raine, we were greeted with professional and good customer service.
My mum needed a type of trolley as her mobility was getting worse so we needed her to be able to get to the kitchen, to transport a tray with a drink.
The team was on it and they had a few of these items in store (bonus) and we immediately bought the item, which had multiple uses…..amazing….
Everyone, was friendly with additional information which was helpful.
Thank you Raine and team, much appreciated 👍

24 aprile 2023
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Risposta di Modern Mobility UK

Thank you for your lovely review. We are pleased to hear Raine could help. Please don't hesitate to contact us if there is anything else we can assist with :)

Valutata 5 stelle su 5

Fantastic service

Fantastic service.
Thank you Becky and Staff .
Mobility Fosse Park
Kind regards
Martin O'key

12 aprile 2023
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Risposta di Modern Mobility UK

Hi Martin, thank you for your kind words. The Leicester team will be pleased to read this :)

Valutata 5 stelle su 5

What an amazing visit from modern…

What an amazing visit from modern mobility, very friendly and helpful. The two fitters were brilliant and very thoughtful from start to finish, thank you so much.

27 marzo 2023
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Risposta di Modern Mobility UK

Hi Rob, thank you for your kind words :)

Valutata 5 stelle su 5

Had a puncture repaired and a service…

Had a puncture repaired and a service to my veleco scooter the men were very polite and helpful definatly recommend and i will use them again great team and company.

1 marzo 2023
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Risposta di Modern Mobility UK

Hi Mr Smith, thank you for your kind words :)

Valutata 5 stelle su 5

Visited Fosse Park to discuss a…powered wheelchair

Visited Fosse Park to discuss a wheelchair for my elderly mum. Beckie couldn’t have been more helpful, friendly and very knowledgable, will be visiting again to sort the wheelchair out when we are ready to buy

25 febbraio 2023
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Risposta di Modern Mobility UK

Hey Cath, thank you so much for your kind words. We look forward to seeing you again :)

Valutata 5 stelle su 5

Handy and helpful for people with disabilities

I got it to help me ge around as I’m bad on my walking it looks neat and tidy hasn’t arrived yet but looking forward to it coming

8 febbraio 2023
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Risposta di Modern Mobility UK

Hi Yvonne, Thank you for your review and your recent order! It should be with you shortly, we hope it is a big help. :)

Valutata 5 stelle su 5

Outstanding service

I had phoned Modern Mobility before our visit on Monday and spoken to Nick. When we arrived at the Fosse Park shop he remembered that I’d called and my partners name. Nick assessed our needs and recommended two foldable wheelchairs. He gave my partner time to sit and try them. He was very friendly and explained everything clearly. I would thoroughly recommend anyone with mobility needs to use modern mobility and thus store

5 dicembre 2022
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Risposta di Modern Mobility UK

Hi Mr Clay, many thanks for your lovely review. We are pleased to hear Nick could help :)

Valutata 5 stelle su 5

I have been into the Leicester store…

I have been into the Leicester store recently enquiring about a rising chair for my mum as a family friend pushed me in their direction and I have seen lots of great reviews, wow is all I can say!! Beckys knowledge helped me with any doubts and worry’s I had about getting something like this for mum. The other chap there made me feel at home with his humour (sorry I didn’t get his name) . i will definitely be back in touch to order mum a chair 😁

PS I was not surprised to see so many good reviews but I just thought I would add the review that is 1 star I think is so unrealistic. Why would someone complain about a business having cameras, doesn’t every business have them?

7 settembre 2022
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Risposta di Modern Mobility UK

Hi Jane, thank you for your 5* review. We are pleased to hear Beckie could help with all your enquires :) Regarding the 1 star review, we appreciate their feedback and will always take all reviews into consideration however we also do not believe that the review is realistic and do believe this is not a customer of ours.

Valutata 5 stelle su 5

I just wanted to say I was in town…

I just wanted to say I was in town today for my weekly shop and went to look at a wheelchair at modern mobility I was so impressed with jess at the shop and overwhelmed with her knowledge very happy

26 agosto 2022
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Risposta di Modern Mobility UK

Hi Audrey, many thanks for your 5* review. Jess will be pleased to read this :)

Valutata 5 stelle su 5

Excellent customer service

Bought another stick today excellent quality very good customer I would advise you not to go anywhere else Jess was excellent helping me to get what stick I bought this you won’t go wrong buying from this company would not go anywhere else it was for my mother in law for a wedding for her grand daughter she wanted a teal stick to match her wedding outfit it will make her day thanks Jess very much

25 agosto 2022
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Risposta di Modern Mobility UK

Hi Mo, thank you for such a lovely review. I'm sure you will all have a lovely wedding and I hope the walking stick not only looks great with your mother in laws outfit but I also hope it helps with her independence :)

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