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Valutata 5 stelle su 5

Just had my tires changed by Grandad. First-class service! Fast response, very knowledgeable, and got my wheelchair working like new again. Highly recommend to anyone needing a repair."

Valutata 5 stelle su 5

From the first visit to look at the mobility scooters to purchasing Becki at the leicester branch was brilliant, welcoming, knowledgeable and very helpful for my needs, she went above and beyond. Fro... Leggi di più

Valutata 5 stelle su 5

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... Leggi di più

Valutata 5 stelle su 5

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili

Scritti dall'azienda

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Modern Mobility is an extremely reliable and professional company

This company is amazing. Jamie was so polite and extremely efficient and friendly too. Nick and Lewis who came and fitted my stairlift were very professional and also polite too. They arrived on time and tidied up afterwards. I would definitely recommend Modern Mobility to anyone who is interested in having a stairlift fitted or for any Mobility needs.

15 maggio 2024
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Valutata 5 stelle su 5

Thank you SO much !

Thank you SO much !!
We recently found our family catapulted into an emergency situation. Our lovely Dad no longer had strength in his legs to get down stairs.
When I contacted several local suppliers 2 stood out. Modern Mobility were able to respond that day, and a stairlift was manufactured and installed within 2 days at a price that was not astronomical. (A suitable re-conditioned one was offered for next day fitting but we decided to have a new one).
Everybody from Modern Mobility that we spoke to or came into Dads home were so professional and caring, there was no sales push at all, just a desire to match Dads needs and pocket.
Its a huge thing loosing your mobility suddenly and this team certainly understood and responded in a very caring way.
Thank you everybody.

22 marzo 2024
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Risposta di Modern Mobility UK

Thank you so much for your kind words! We're glad we could help during your family's emergency. Providing prompt, caring service is what we're all about. If you ever need anything else, just let us know :)

Valutata 5 stelle su 5

Great company to deal with

Great company to deal with. Called us to let us know we were due for service and make arrangements. Benji has just serviced my husbands electric wheelchair this morning at our door. He arrived on time, called us in advance to say he was on his way, explained what he’d done to the chair. Excellent service from a pleasant young man.

18 marzo 2024
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Risposta di Modern Mobility UK

Thank you for your kind words! We're delighted to hear about your positive experience with our service technician, Benji. Providing excellent service to our customers is always our top priority :)

Valutata 5 stelle su 5

Excellent Service!

Great experience from the initial call to enquire about a stairlift, to the installation today...all within 3 weeks, surveyed, quoted and installed - their customer service is just fantastic and I was kept informed at every single step without having to call myself - Lewis and Ben have been superb and a credit to the company - well done Modern Mobility, I have one happy elderly dad now zooming up and down the stairs without me having to worry any more

22 febbraio 2024
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Risposta di Modern Mobility UK

Thank you for your lovely review. We are pleased to hear Lewis and Ben could help. Please don't hesitate to contact us if there is anything else we can assist with :)

Valutata 5 stelle su 5

I'd like say a huge thank you to nick…

I'd like say a huge thank you to nick if the Leicester branch, he's has been brilliant, very patient, a very nice guy.... couldn't have asked for a better person to help with the mobility scooters,
THANK YOU SO MUCH NICK
Dawn seare

19 febbraio 2024
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Risposta di Modern Mobility UK

Many thanks for your 5 star review! We are pleased to hear Nick was able to help. Please do keep let us know if there is anything else we can do to help :)

Valutata 5 stelle su 5

My first online order was great!

I ordered some walking sticks online. They came on time and well packaged.
No problems at all with this company.

8 febbraio 2024
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Risposta di Modern Mobility UK

Thank you for the great review :)

Valutata 5 stelle su 5

Friendly and efficient

My scooter was picked up from our flat and repaired Ben J handled the repair and service then delivered it back to the flat, the cost was ok and the friendly and efficient service from modern mobility is reassuring.

6 febbraio 2024
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Risposta di Modern Mobility UK

We appreciate your feedback! Glad Benji could make the process so reassuring for you :) Feel free to reach out if you ever need further assistance.

Valutata 5 stelle su 5

Ainsley from Fosse park

Ainsley from Fosse park, Leicester branch, came out to do some repairs on my scooter, he was friendly & professional. He went above & beyond & made sure I was completely happy with my scooter before he left.
I have had a few dealings with the staff from Leicester branch & they are all lovely.

26 gennaio 2024
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Risposta di Modern Mobility UK

Thanks for the feedback on our Leicester team! Your positive words mean a lot to us :)

Valutata 5 stelle su 5

nick from leicester branch fantastic chap

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient polite, respectful. even when dad asked the silly questions. By the end he felt like a family friend thank you to modern mobility for giving my dad his independence back. i would recommend them every time xx

3 gennaio 2024
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Risposta di Modern Mobility UK

Thrilled to hear about Nick's stellar service! 🌟 we're delighted he's got his independence back. Thanks for recommending Modern Mobility—we're here whenever you need us! :)

Valutata 5 stelle su 5

Andrew came to my home in Barrowford to…

Andrew came to my home in Barrowford to deliver various pieces of equipment for my upcoming operation. He was so kind and friendly, he’s a credit to your company. Thanks Grandad for your help and humour.

13 dicembre 2023
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Risposta di Modern Mobility UK

We're thrilled "Grandad" made your experience enjoyable. We hope all went well for your operation, and remember, we're here with a friendly helping hand whenever you need it!

Valutata 5 stelle su 5

Faulty part replacement

5 stars from me for the second time, faulty part on my powerchair, ordered and replaced in under a week. Thanks again to Andrew and Benji.

11 dicembre 2023
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Risposta di Modern Mobility UK

Thanks for the review! We're happy our engineers could quickly replace the faulty parts. If there's anything else you need, don't hesitate to contact us :)

Valutata 5 stelle su 5

Wow what a service from

Wow what a service from
Start to finish, nick came and gave us a quote for a stair lift as we needed one quite quickly so my dad could be discharged from hospital, he came out Tuesday evening to quote us and it was in and up & running on Thursday, nick was so polite & professional, i would definitely recommend this company

2 novembre 2023
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Risposta di Modern Mobility UK

Thank you for your lovely review. We are pleased to hear Nick could help. Please don't hesitate to contact us if there is anything else we can assist with :)

Valutata 5 stelle su 5

I needed help with my new wheelchair

I needed help with my new wheelchair as my previous one was damaged during a holiday. I had Kieran who was absolutely amazing from start to finish, great customer service and kept checking in via email during my busy work schedule. He helped picking few that was suitable for my needs, he even helped with the colour. I am ever so grateful for his help!

22 luglio 2023
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Risposta di Modern Mobility UK

Hi Billie, thank you kindly for your feedback. We are glad that we could assist you :)

Valutata 5 stelle su 5

Fantastic helpful nothing was a problem

Wonderful people to deal with very patient and helpful . Jamie was the best . I got a top deal on my scooter. I'd recommend them to anyone. Thank you all .

8 settembre 2023
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Risposta di Modern Mobility UK

Thank you for your lovely feedback! We are pleased to hear Jamie helped you find the right Mobility scooter. Please don't hesitate to keep in touch :)

Valutata 5 stelle su 5

i purchased an electric scooter…

i purchased an electric scooter recently from modernmobility and couldnt thank all there help enough. kieran came out to me a couple of times and was very patient and helpful and found the right scooter for me. will always now recommend modern mobility to anyone needing a new electric scooter. thank you

26 luglio 2023
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Risposta di Modern Mobility UK

Thank you for your lovely feedback! We are pleased to hear Kieran helped you find the right Mobility scooter. Please don't hesitate to keep in touch :)

Valutata 5 stelle su 5

TGA Vita S

My name is mick, and I have just received my second scooter from modern mobility Leicester, and both times I have delt with lovely Becie. She is so kind and helpful, and always calls to give updates on arrival times. The company as a hole, are great. I have NEVER had an issue with them, not like the other company’s I have used in the past. Thanks Beckie for a pleasant arrival of my nice TGA Vita S.

31 luglio 2023
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Risposta di Modern Mobility UK

Hi Mick, thank you kindly for your feedback. We love hearing about our customers experience and we are pleased to have you apart of our Modern Mobility family :)

Valutata 5 stelle su 5

Purchase of Riser Recliner Chair

Visited the Fosse Park shop for a riser recliner chair for my mother in law. We saw Beckie who was most helpful explaining the different chairs etc and spent a great deal of time with my mother in law making sure that she purchased the right chair for her.

4 luglio 2023
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Risposta di Modern Mobility UK

Hi Helen, thank you for your 5* review! We are pleased to hear Beckie could help!

Valutata 5 stelle su 5

Fosse Park Leicester is excellent

Fosse Park Leicester is excellent. Greeted by Raine, who made my very bad week a whole lot better! My electric wheelchair broke. The shop rented out a mobility scooter which enabled me to do some shopping yesterday. She informed me the shop fix's wheelchairs too. So I rang today and booked in for the shop to fix it with a lovely person on the phone. Will update my review when my wheelchair is hopefully fixed, but so far 5*. I don't normally write reviews, but Raine went out of her way yesterday to really help. Thanks a lot.

4 luglio 2023
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Risposta di Modern Mobility UK

Thank you for your kind words about Modern Mobility and Raine, we are pleased to hear Raine could help and we hope you this week has been much nicer to you :)

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