Mobidoctor Recensioni 

665
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Leggi di più

Valutata 3 stelle su 5

Supposed to be a 15 minute prescription service after completing forms, Must have got them on a bad day, 1.15 hrs and still nothing and no one responds to live chat, very disappointed

Valutata 5 stelle su 5

I am grateful for this easy to navigate, trustworthy service as I travel around France. The doctor I spoke with was knowledgeable, kind, and thorough. Thank you, Mobidoctor!!

Valutata 5 stelle su 5

They are amazing! The doctors are super friendly, and never had any problems using prescription at online pharmacies such as EFarma or Mijnapotheek. It's great that I can make appointment within 10 mi... Leggi di più

Dettagli dell'azienda

  1. Medico
  2. Servizio di assistenza sanitaria domiciliare
  3. Servizi medici locali

Scritti dall'azienda

Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

665 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 39% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(665)

158 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rapid fulfilment of urgent prescription…

Was able to get an urgent prescription for an anti biotic emailed to a local pharmacie in fairly remote France coastal resort and collected within 2 hours. Thorough questionnaire gave us confidence in the process, and very clear process for picking up meds at the pharmacie.

15 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fastest, often also the best

If you have a genuine problem, its the fastest possible and often times best way to get the treatment you require.

Support is also amazingly fast(SECONDS to respond!)
I was feeling a bit weird before i tried Mobi the first time, but since then I used the site to get the attention of a doctor dozens of times.
Absolutely great experience.

Ps they also provide reimbursement certificate for private insurance!(in addition to the invoice)

12 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Medical Help for Travelers

Mobidoctor are a very professional organisation. Their Doctors are excellent practitioners, speak various languages and helped me when I needed help while on holiday overseas. I highly recommend them to anyone needing medical assistance or prescriptions.

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mobidoctor was a life saver for me

I was assigned a wonderful doctor in Lisbon, Dr Gabriela Canelas. She was kind, empathetic, very knowledgeable already about the medication I was after. It was a process to find the right medication for me, and through that process Dr Canelas was open-minded, flexible, and solution-oriented. But more importantly, I felt really cared for. The whole system works well, and I had prescriptions sent to my pharmacy within minutes of the consultation. Also, it's much easier to use the refill prescription service with Mobidoctor than to go see my local doctor.

4 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very helpful

Very helpful, Chris was very responsive. I could get the prescription within 30-40 minutes. Thank you.

3 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience and support

First of all: Just an overall amazing and available service.
But the thing that stood out to me is the support. On the weekend I got a person dealing with my problem within 30 seconds.

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great support team

Chris was very helpful. When the pharmacy in Ireland could not access the prescription through email, Chris phoned the pharmacy and sorted it all out. 20 mins between contacting Chris to help and getting my prescription ready

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant 5 star service

Absolutely brilliant service-the Dr I saw spoke excellent English & sorted out my prescriptions very quickly. The website is really good & stores all your health information & you can request to have receipts for your insurance company. All extremely easy to use & simple all round.
My only issue was the website doesn't give you long to fill all your information in for a consultation so it timed out 3 times. I overcame this with adding as much info to my Medical History & profile as possible then it pops up automatically.
Other than that minor issue excellent 5 star service. Will definitely use again & will recommend!

26 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

Script in Switzerland

Travelling from Aus and needed a script fairly urgently in Switzerland. It came through quickly and was fine with the pharmacy. Was a bit sceptical but worked well!

25 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Te cuidado


Tuve problemas para obtener el medicamento porque las farmacias no aceptaron la receta. Esta información no me fue comunicada antes de realizar el pago, lo que hizo que el servicio no fuera útil para mí.

Al principio, la atención al cliente no respondía, por lo que escribí una reseña negativa reflejando mi experiencia en ese momento. Actualmente, han comenzado a comunicarse conmigo tras leerla.

Recomiendo a futuros usuarios que verifiquen la disponibilidad para comprar el medicamento antes de adquirir el servicio.

9 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

Overall : A Lifesaving Service with Some Key Areas for Improvement

Overall, Mobidoctor has been a fantastic and essential service for me. My most recent consultation was with a new doctor who was incredibly caring and thorough. The fact that she took 30 minutes to discuss my concerns, despite some minor technical difficulties with the camera, shows a real dedication to patient care.

While the core service is excellent, there are a few areas that, if improved, would make the experience perfect:

Appointment Booking: The 5-minute time limit to fill in all the information when booking a new appointment feels very rushed and stressful. Extending this timer would significantly improve the user experience.

App Functionality: The "doctor near me" feature did not seem to be working correctly, which could be a useful tool if it were functional.

Prescription System: This is the most significant challenge. The current prescription format is not accepted by all pharmacies in Finland, as some require a traditional handwritten prescription or an official e-prescription. Integrating fully with Finland's national Kanta e-prescription system would be a game-changing improvement. This would resolve all pharmacy acceptance issues and make Mobidoctor a seamless solution for patients.

Despite these issues, Mobidoctor has been a true lifesaver. I highly recommend it and eagerly await these potential improvements

6 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

This service is awesome!!

This service is awesome. I am on a river cruise in Vienna, Austria, and have been having major leg cramping and other issues. Recommended some medicine and we talked thru my health history so he could determine if I needed more critical treatment. Highly recommended to anybody who is traveling use the service!!! Customer service is the most responsive and Dr was awesome as well. Thank you for this service.

30 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

I cannot fault this platform

I cannot fault this platform, process, doctors and customer service. The process was extremely easy, the doctor I spoke with was extremely helpful, engaging and understanding. It was so comforting to be able to discuss medical issues with an english speaking professional as it is always so hard to find when you live abroad in a non-english speaking country. The founder was so helpful on the chat and also gave me advice of an online pharmacy to use that were not only extremely well priced but have a website that is easy to navigate and understand. Overall an excellent experience from start to finish and I will definitely be using them again. A huge THANKYOU Mobidoctor and your team!

28 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Probably the best healthcare experience I’ve had in a long time.

I got an appointment quickly, the doctor was kind listen to my problem and acted quickly - he even helped me with an issue when I was trying to fill the prescription

11 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible Costume Service

I had a consultation withy a great doctor actually, but I couldn't get any help from mobidoctor's costume service with my prescription as in Finland I needed some codes to buy it . I have been ignored by them even after the doctor had contacted them. So if you have doubts don't use it as even if doctors are good they don't care at all if you were able to get your prespriction.

21 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing and quick online service

Amazing and quick online service. The doctors really take time for you and think along.

When I was having some questions, I could easily chat to Chris through the chat function and he guided me efficiently.

5+ ⭐️

11 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently found myself in Europe…

I recently found myself in Europe without my prescription and had an online appt at Mobidoctors. The appointment was within the hour and the prescription was sent in to a convenient location for me. When I had an issue with the prescription, it was handled with a chat assistant and the issue was rectified. I recommend their service.

11 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, professional doctor, great availability for consultation and they also helped me to find the medicina when not available at my local pharmacy

8 luglio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più