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mixam.ca Recensioni 

1514
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered 40 photo books. Pricing was excellent, and they shipped in a timely fashion and arrived in plenty of time. Beautiful quality, I was very pleased with my experience! The online editor is not... Leggi di più

Valutata 5 stelle su 5

On the website when I ordered my books, it said they would arrive on August 11th, which was perfect because I needed them on for an event on August 15th. August 13th rolled around and they still ha... Leggi di più

Valutata 5 stelle su 5

Another successful project with Mixam printing just 4 sample copies of a 600+ page paperback book for the client to provide as review copies. Once done, we'll be printing a full run of books with Mixa... Leggi di più

Valutata 3 stelle su 5

I had a sample copy made then a larger order but the the image contrast was not consisten between the two runs. Also, the book was all black & white images but they were not true B&W - more sepia wit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di stampe e segnaletica
  2. Servizi per le imprese
  3. Servizio di stampa digitale
  4. Servizio di e-commerce
  5. Stamperia

Scritti dall'azienda

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Scritti dall'azienda

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Informazioni di contatto

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4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,5

Tutte le recensioni

(1514)

441 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

You win some you lose some

I made a 488 page book. Hard cover/bound. 8 copies. I had already created my book using my own template but the size couldn’t be printed. Not a problem, I reformatted the book to work. When I uploaded my book over half the pictures (200) did not show up. I went back and forth with a few agents. Some were helpful and went over and above. Some only did the most basic attempt to help. It took 3 different uploads and in the end I had to redo all of them. What I thought would be a straight forward upload and print turned into over a month of reformatting and speaking with agents. I tried to just start from scratch and make my book inside the Mixam builder - but it was so frustrating as the site was so slow and it was taking over 20 min per page. With the size of my book, this lag time was not acceptable with an attempt to redo the book in attempt to facilitate printing and proper imaging. When all was said and done I was excited to finally see my book submitted to print. Shipping was my next hurdle as shipping to my house was $300 and shipping to my MIL was $25. My order was costly and I was trying to save where I could so I shipped to another province as I knew I would be visiting in 4 weeks and could get them at that location for the cheaper shipping. Upon opening the packaging the books were packaged well. Good quality. Accurate delivery time. Very happy with the product on first inspection. Only one photo didn’t show up (despite many proof reads and not seeing that file as problematic - it was there on proofread). I first gave one book to my mom. After 15 min of gently turning pages, the hard cover came completely unglued. I am now scared to give out the rest. I created a family heirloom and the cost of the order was $1000. I did not expect the hardcover to disconnect. So despite being impressed at first glance, I am now sad that 2 years of work is literally now „falling apart“.

14 aprile 2026
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Risposta di mixam.ca

Thank you for taking the time to leave such a detailed review. We’re really sorry to hear that the binding on your books is coming apart, especially after the amount of time, care, and investment that went into creating such a meaningful project.

We can’t currently see any communication from you reporting the binding issue to us directly. If you’re able to log this as a report on your order, it will go straight to our Care Team, who can then assist you further with the binding problems you’re experiencing.

We’d also like to apologise for the delays and frustration you experienced during the file upload process. Our Print Experts are always here to help with file formatting issues, and we can see they worked closely with you to help ensure your files were set up correctly for print.

Thank you again for your honest feedback — we truly appreciate it.

Valutata 5 stelle su 5

Outstanding Service

We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very useful at times, particularly when I used their own design program. Our products are always incredibly beautiful; we love the soft-touch lamination! Lastly, the service we've received from Luma & Sheila in insuring we meet deadlines has been nothing short of outstanding. We , at The Calibrated Wrist, will continue using Mixam, and we highly recommend them.

15 maggio 2026
Valutata 4 stelle su 5

Every part of the experience has been…

Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a slight smudge remaining.

8 maggio 2026
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Risposta di mixam.ca

Thank you so much for your review, and for your kind words about the overall experience. We really appreciate you taking the time to share your feedback.
We’re sorry to hear about the adhesive spots and smudges on some of your books, though. Please don’t feel you need to keep concerns like this to yourself or only mention them in a review, we’re always here to help when something doesn’t seem right.
At the bottom of the review invite email this is linked to, there is guidance on what to do if you have any concerns with your order. Please follow those steps and log this with us directly so our team can take a proper look and help.
Sometimes things can go wrong, but we’re always happy to investigate and work with you toward a resolution.
Thanks again for your feedback, and we’ll look out for your message.

Valutata 5 stelle su 5

Great experience from a new micropress

I just started up a micropress to publish chapbooks and ephemera — a proof-of-concept to start, and now three launch titles. I'm completely satisfied with the results so far. Great print quality, quick turn-around, interface easy to navigate. Looking forward to doing more with this printer.

13 maggio 2026
Valutata 5 stelle su 5

Couldn’t be happier

The final product is everything I asked for and more! I had a few problems with my first print and they answered as soon as I reached back to them! They helped me solve my format mistakes and even offered to reprint, which I was incredibly grateful for. Delivery was seamless and my packages always came on time if not earlier and to the right address. I’m 100% satisfied and will definitely be using mixam the next time I ever need to print something or even if I decide to reprint in a bigger batch!

13 maggio 2026
Valutata 3 stelle su 5

The print was good

The print was good; however, the shipping was delayed.

6 maggio 2026
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Risposta di mixam.ca

Thank you for your feedback, and we’re really glad to hear you were happy with the print quality.
We’re very sorry the order was delayed by a couple of days. As advised when you reached out to us on chat, our dates are estimated and occasionally we may need a little longer to complete an order due to production requirements or other factors during the process.
We truly appreciate your patience and understanding, and we’re pleased to hear you were happy with the final prints.

Valutata 4 stelle su 5

Shipping was very fast and product…

Shipping was very fast and product quality was very excellent, however I found the website slightly hard to navigate once uploading all my pictures to the site it was difficult to figure out how to move to the next step

7 maggio 2026
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Risposta di mixam.ca

Thank you so much for the feedback. We’re really pleased to hear you were happy with the shipping speed and print quality.
We’re sorry to hear the website felt a little difficult to navigate after uploading your images. You can usually move through the process either by following the thumbnail tabs or task bar, such as Artwork, Details, and then Payment, or by following the prompt messages on screen advising what’s needed next.
If anything ever feels unclear though, please don’t hesitate to reach out to us. We’re available pretty much 24/7 and always happy to help with any questions or assistance needed.

Valutata 5 stelle su 5

The book looked great

The book looked great. Quality printing, Am preparing another order. My only complaint is with UPS shipping but that's not your fault. If i could get you to just drop the next one in the mail and let Canada Post handle the shipping it would better. Great work thx.

4 maggio 2026
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Risposta di mixam.ca

Thank you so much for your kind words. We're really happy to hear the book turned out great and that you’re already preparing another order with us.
We also truly appreciate you taking the time to share your feedback regarding the shipping experience. We completely understand how important reliable delivery is, and we’ll absolutely pass your comments along as part of our ongoing list of improvements and alternative options we’re exploring to better assist our customers in the future.
Thanks again for your support, and we look forward to printing your next project.

Valutata 5 stelle su 5

My images look Incredible

The images look incredible, the paper stock used for the cover and the pages feel high quality. My order was delivered very quickly (and since the shipping cost was so high, I was happy this was the case).

I will be ordering again!

28 aprile 2026
Valutata 5 stelle su 5

Second time around, and just as good!

This is my second publication with Mixam. Much easier the second time around, now that I am familiar with the interface and process. The turnaround was quicker than I expected, and the quality was just as good!

1 maggio 2026

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