Ich bin sehr enttäuscht vom Kundenservice. Ich habe einen Reparaturauftrag für eine Brille erstellt und wurde mehrfach zwischen Chat und Reparaturservice hin- und hergeschickt. Trotz übermittelter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I purchase all my spex from this company. Great range, online try-before-you-buy or try at home are great tools. Recently made an error in lens specification but they changed them with no quibble desp... Leggi di più
Habe einige Brillen bei Mister Spex in den letzten Jahren gekauft und hatte bisher nie Problem! Die Brillen waren immer in guter Qualität und der Partner Optiker in der Nähe ist auch super ! Ich kann... Leggi di più
Good website; clear navigation; very good choice of frames. Glasses received are excellent quality, and with a (surprise!) spare part of lenses. Slight drawback was having to interpret my prescripti... Leggi di più
Dettagli dell'azienda
Informazioni su Mister Spex
Scritti dall'azienda
We are establishing a new way of buying glasses that is in keeping with the times. Greater choice and better, transparent prices in an easy, intuitive process. Today’s way to buy eyewear. ______________________________ OUR PROMISE
At Mister Spex, product quality has top priority. In all our processes, from purchasing to dispatch, we therefore pay attention to ensuring due care, accuracy, quality craftsmanship and expert partners. The result is excellent quality at low prices. ______________________________ HIGH QUALITY FRAMES
We purchase original products only and obtain our frames from all the major manufacturers. We also produce our own high quality, attractively priced brand. Our online shop currently offers more than 7,000 models of glasses and sunglasses from more than 70 brand names, including Ray-Ban, Boss Orange, Prada and Tom Ford. We have all frames in stock and they are therefore ready for immediate dispatch. ______________________________ TOP BRAND AND LENS QUALITY
We have all spectacle lenses custom-made for you in Germany. To do so, we work in partnership with world-leading lens manufacturers, including SEIKO Optical, Hoya Lens Deutschland and Essilor. ______________________________ PERSONAL SERVICE AND EXPERT ADVICE
One of our company’s basic principles is to ensure your satisfaction. Our customer service team has qualified opticians and experienced customer advisors to help you with your eyewear purchase, providing support free of charge via our hotline and by e-mail.
Informazioni di contatto
Hermann-Blankenstein-Str. 24, D-10249, Berlin, Germania
- 0044 (0)800 472 5457
- misterspex.co.uk
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Le persone hanno visualizzato anche
Fantastic service
Fantastic service. Glasses exactly as described, delivered promptly. Customer Service was great too. Thanks guys!
Potrebbe usare l'IA per rispondereMostra di più
Slow + expensive
Terrible service. Takes ages to arrive and more expensive than others.

Risposta di Mister Spex
Great prices easy website free quick…
Great prices easy website free quick delivery would recommend

Risposta di Mister Spex
Quality designer brands at fair prices…
Quality designer brands at fair prices and simple to order and be delivered to the door. No extra trips to the outside world needed
Excellent service and very competitive…
Excellent service and very competitive prices.
Really good company
Really good company. Managed to find something I wanted for half price. Arrived quickly within a week. Definitely would use again. Recommend.
Very good choice of frames; excellent quality overall
Good website; clear navigation; very good choice of frames. Glasses received are excellent quality, and with a (surprise!) spare part of lenses.
Slight drawback was having to interpret my prescription, which was not in the same format as the input form - an upload would have been better from my inexpert pov.
Overall very happy with my purchase…
Overall very happy with my purchase from Mister Spex. A good range of glasses/styles/sizes to choose from, especially the more narrower sizes.
Also the ability to try frames before you buy is good.
Ordering is easy.
Only a couple of points, main one being that due to the fact the glasses have to post from Germany, the timeframe is a bit slower. Also the lenses on my ordered glasses had smudges on them so had to be cleaned. If they had been professionally clean before being packed for shipment then it would have been spot on.
Would highly recommend Mister Spex though and shall certainly use then in the future 🙂
Good glasses
Good glasses. Website virtual try on is really good. There was a delay in shipment, which was a little concerning. The box was worse for wear after delivery.
Great Price and quick delivery
Great Price and quick delivery
Would definitely use again and recommend to others
Avoid the lotus effect add on
Glasses were fine, however I paid for lotus effect and within hours of wear they accumulated a lot of grease as my old glasses (without lotus effect would) when I addressed this with customer service they were unhelpful. Quite poor customer service who said to send the glasses back then. False advertising I’d say

Risposta di Mister Spex
Excellent value quick delivery
Excellent value quick delivery and practical packaging.
Great product & great prices
Great product & great prices but delivery is slow. Ordered the contact lenses on a Sunday & they were delivered the following Friday hence 4* not 5*.
So quick and easy to order and they…
So quick and easy to order and they came in 3 days, excellent.
Great Company
Quick delivery, even though it was shipped from the EU to the uk. Still quicker than Specsavers! Glasses fit really well and look great. All at a very favourable price. I'd definitely recommend Mister Spex.
Ordered try at home
Ordered try at home, paid £1000 got glasses in 8 days, sent back with prescription - waited 2 weeks for refund for the unwanted frames. Then another 2.5 weeks for the glasses to arrive. One frame arm was broken and the other pair the box looked like it been dragged down a road.
And just to top of the service here - my prescriptions were wrong! Don’t use this company, they don’t tell you it’s in another country hence the delay in refund for hold and the time to send.

Risposta di Mister Spex
Sunglasses 😎
Overall I've had a good experience with this company.. even though I've had to return my sunglasses. But everything went smoothly. I also re ordered another pair od sunglasses Without no issues.👍
Never let me down
Always satisfied with the range of products, prices and customer service
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