I had no idea they were going to charge $40 after 7 days. I bought a $1 course and when I asked for a refund they refused. Their website hides the fact that there is a subscription and won’t allow you... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A brilliant course by a truly wonderful mentor. It was so great to be in the presence of someone authentically doing what they love. Course easy to access, manageable and good platform. Easy to use a... Leggi di più
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I feel really robbed. I signed up and paid for a drumming course and didn’t realise I signed up for a subscription on top of that. I never received any confirmation email about my subscription purchas... Leggi di più
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Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Reconnect to Your Mind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.
Informazioni di contatto
Muladhara Ed Tech Corp., 1712 Pioneer Ave Suite 500, 82001, Cheyenne, Stati Uniti
- hello@mindfuleve.com
- mindfuleve.com
3,4
Nella media
102 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
It is totally a scam.
It is totally a scam.. They charged me without my consent and now not processing the refund.
1 febbraio 2025
Non scritta su invito
Risposta di Mindfuleve
Hello Ehsan,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
Cancellation of subscription
Diana has been very helpful and polite with a cancellation of my subscription to Mindful Eve.
31 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hello Leesha,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Diana hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Scam
Scam - got charged after 7 days asked for a refund and they said they wouldn't give it to me.
£106.92 stolen.
Predatory.
Avoid like the plague.
29 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Leo,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
The advertisement mentioned in the page is a lie
The advertisement mentioned in the page is absolutely fake... They said you got 14 days to get a refund no questions asked, that is BS, they charged me 100 usd after 7 days and there's no refund.
24 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Antonyo,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!
Best regards,
Customer Support Team at MindfulEve
Scam
The advertised offer for the course at $0.99 is misleading and an inappropriate way to promote your services. It is unacceptable to automatically enroll customers into a "Plus Plan" without their explicit consent. I intended to try one course as advertised with a 97% discount, but this deceptive practice has left me feeling misled and taken advantage of. This experience reflects poorly on your organization's integrity and business ethics.
23 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hello,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
Best regards,
Customer Support Team at MindfulEve
I had a wonderful experience with them
I had a wonderful experience with them, shout out to the customer support manager pauline who helped me solve my problem quickly.
26 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Saidal,
Thank you for your kind words! I’m so glad Pauline from our Support Team could help you quickly. We’re here anytime you need us!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Extremely prompt and qualified response…
Extremely prompt and qualified response on requests
25 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi there,
Thanks for sharing your experience! I’m happy to hear our Support Team responded quickly and handled your request so well. Let us know if you ever need more assistance!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
1st class customer service
Louise attended to my query very efficiently. Outstandingly clear and helpful communication to outline all the benefits of the cost which made it an easy decision to buy.
In a world of faceless robot's this was refreshing!
22 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Michael,
Thank you for your fantastic feedback! I’m so glad Louise from our Support Team could assist you clearly and efficiently. It’s wonderful to hear that her support made a difference. 😉
If you ever need help again, we’re just a message away!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Eu comprei um curso de 0,99 $ e vi que…
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$!
Foi um susto, mas imediatamente enviei o e-mail
Pedindo o cancelamento e eles prontamente e com muita atenção cancelaram e me asseguraram
Que esse valor não será cobrado.
Espero que assim seja!
Mas no geral a assistência ao cliente foi impecável
18 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Augusta,
Thank you for your feedback! Rest assured, your request has been handled, and no additional charges will be made.
If you need anything else, feel free to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
SCAM!! Run away from them!
SCAM. Paid 0.99 USD for the trial and a few days later they are trying to charge 149 USD from my card. I cancelled the anual subscription plan right after paying the trial as I knew they would charge me, but even after cancelling they tried to steal my money!!! I have proof that I cancelled my subscription!!!
But they are thieves and don’t care. For the past 2 days Stripe is sending me 5 emails a day saying that Mindfuleve is trying to charge me.
AVOID GIVING THEM YOUR CREDIT CARD DETAILS AT ALL COST.
14 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Victor,
Thank you for your feedback. I see that you purchased a course for $0.99 and also joined the MindfulEve Plus plan, which includes a 7-day trial. After the trial period, the annual subscription charge of $149 is applied, as clearly outlined during the purchase process and in the confirmation emails you received.
We do not store your credit card details. Payments are processed securely through a trusted payment provider.
If you need help managing your subscription or have further questions, please contact us via WhatsApp at https://wa.me/15557081901 or email.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
SCAAAAAM!!
SCAAAAAM!!!
They will never return you the money! Classic scammers!
No 14 days money back guarantee! How can we bring this people to justice! This is not right!!!
Conversation with them:
"Unfortunately, as the subscription has already been active and services have been available, we are unable to process a refund in this instance. However, we’d be more than happy to assist you in managing your subscription settings to ensure it aligns with your preferences going forward.
If there is anything else we can assist you with or if you have further questions, please don’t hesitate to let us know.
Thank you for your understanding.
Best regards,
Louise, customer support manager"
13 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Murczko Gabriel,
Thank you for your feedback. We understand your frustration. However, we want to clarify ыthat the terms of the 7-day trial and subsequent subscription were clearly stated at every step of the purchase process, including during checkout and in the email confirmations sent to you.
I can see that you purchased a course at a special price of $0.99 instead of $49 and also joined the MindfulEve Plus plan, which included a 7-day free trial. The trial offered a 7-day free full access to our platform and was followed by an auto-renewal subscription, as explained during the checkout process.
Regarding your concern, I can confirm that your refund has already been processed, as noted in our email correspondence.
If you have further questions or need assistance managing your subscription, please don't hesitate to reach out again.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
They stole 240 AUD from my card and…
They stole 240 AUD from my card and claimed I signed up for a membership which I didn’t then I reached out to customer service to demand a refund. They seemed very understanding and told me that the refund have been processed and it should be in my account from 1 to 3 days but it’s been 7 days and still NOTHING. Absolute Scam. I WANT MY REFUND!
7 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Maiu,
I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have any additional questions or need further assistance, please contact us at hello@mindfuleve.com or WhatsApp: https://wa.me/15557081901. Our team is available to assist you.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
I had a great experience with Louise
I had a great experience with Louise, (a corporate support manager) in cancelling my membership. Mindfuleve offers a monthly membership, and that particular benefit does not apply to me. For people that are looking for several programs I can see how they can benefit from it. Anyways I was very pleased with the support service, highly recomend it
9 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Cristian,
Thank you for sharing your feedback! I’m glad to hear that Louise provided excellent support!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Great customer service
Great customer service (thanks Louis) that responded very fast to my request 🙂
8 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Zoltán,
Thank you for your kind words!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
They seem to have disappeared
They seem to have disappeared. I’ve not even started the course I paid for.
6 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Penny,
Our Support Manager Victoria, has already sent your login details to your email. Kindly check your inbox (and spam folder, just in case) to retrieve the information.
Login details are also displayed immediately in the browser after completing the purchase and are sent automatically to the email address you provided during registration.
If you have any further questions or need additional assistance, feel free to contact us at:
Email: hello@newmindstart.com
WhatsApp: https://wa.me/19292351304
Best regards,
Lina Kohl
Customer Support Lead at NewMindStart
I was given solution right away
I was given solution right away, Nicolas was very kind and solve my problem with no hesitation.
4 gennaio 2025
Non scritta su invito
Risposta di Mindfuleve
Hi Ricardo,
Thank you for giving us a 5-star rating! I’m glad Nicolas could assist you promptly.
If you need any further help, don’t hesitate to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Well presented courses and useful training by Mindfuleve.com
The courses, presented by Mindfuleve.com are very well structured, as people are given the chance to become familiar with very useful information regarding the capacity of the human body and mind to maintain health and well being. I am grateful to the team of MIndfuleve.com and personally to Customer Supprt Manager Nicolas for the good work, efforts and attitude.
27 dicembre 2024
Non scritta su invito
Risposta di Mindfuleve
Hi Dobromir!
Thank you so much for your kind words!
I'm delighted to hear that you found our courses well-structured and informative.
I’ll be sure to pass on your compliments to Nicolas—he’ll be happy to know that his support made a positive impact on your experience.
Thank you for choosing Mindfuleve.com. We’re here to support you on your journey and look forward to provide you with even more valuable content and resources! 🌟
Best regards,
Lina Kohl
Customer Support Lead at Mindfuleve
Great customer experience
The company is easy to contact and willing to resolve issues. Louise provided prompt and professional customer service , which has improved my experience. I would recommend and consider courses with them in the future based on my customer service experience.
19 dicembre 2024
Non scritta su invito
Risposta di Mindfuleve
Hi Shona,
Thank you for your kind words! I'm happy to hear that Louise was able to help you quickly and professionally. Your recommendation means a lot to us, and we hope you enjoy more courses in the future.
If you need anything else, feel free to contact us anytime! 😁
Best regards,
Lina Kohl
Customer Support Lead at NewMindStart
They charged for a yearly subscription…
They charged for a yearly subscription which I found unusual because I don't remember singing up, but let's say I made a mistake, okay, then I asked to cancel this subscription cause I didn't want it and they advertise a 14 days money back guarantee on their website so it should be smooth. And they do not do anything about this. Obviously. This is where it got definitely a massive SCAM. I won't let it slip though
17 dicembre 2024
Non scritta su invito
Risposta di Mindfuleve
Hi Esther,
Thank you for sharing your feedback. I’m sorry to hear about your experience. It seems you may have added the yearly subscription during the purchase process, but I understand how this could have been unclear.
Our 14-day money-back guarantee is in place to make the process smooth, and I assure you, our Support Team is here to help. Since I can’t locate your details here on Trustpilot, please reach out to us again through WhatsApp at https://wa.me/15557081901 or reply to our email.
We’ll prioritize resolving this for you and ensuring your refund is processed as per our Terms of Service.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Great, Kind Customer Service
Very interesting courses. I haven't gone through all of them, but excited to try the few i bought. I accidentally clicked on "free trial subscription" and didn't know until I was charged a week later $89 for a full month. I had no idea what this was for. I contacted customer service and they helped me sort it out with letting me cancel since it was the same day I got charged, and refunded me. I feel really confident in their business and will be more inclined to get a subscription in the future when I am ready for the full package. The customer service team is great and really kind.
16 dicembre 2024
Non scritta su invito
Risposta di Mindfuleve
Hi Erika,
Thank you so much for sharing your experience! I’m happy to hear our Customer Service Team was able to help you quickly and sort everything out.
It’s great that you’re enjoying the courses you purchased, and we’re always here to assist you if you decide to explore the full package in the future. Your confidence in us means a lot, and we’ll keep working to ensure every experience on our platform is smooth and enjoyable.
If you ever need assistance again or have any questions, don’t hesitate to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
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