Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 1 stelle su 5

I had no idea they were going to charge $40 after 7 days. I bought a $1 course and when I asked for a refund they refused. Their website hides the fact that there is a subscription and won’t allow you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A brilliant course by a truly wonderful mentor. It was so great to be in the presence of someone authentically doing what they love. Course easy to access, manageable and good platform. Easy to use a... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I feel really robbed. I signed up and paid for a drumming course and didn’t realise I signed up for a subscription on top of that. I never received any confirmation email about my subscription purchas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro formativo

Scritti dall'azienda

Reconnect to Your Mind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I sent a mail and asked for help

I sent a mail and asked for help. Someone named Maria answered me, with respect, kindness and gratitude. I felt like a live person, I just want to say thank you.

30 marzo 2025
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Risposta di Mindfuleve

Hello Danka,

Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

Thank you, Annet!

Annet was very helpful with getting straight to exactly what I asked for. I really appreciated their help.

22 marzo 2025
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Risposta di Mindfuleve

Hi Stephanie,

Thank you for your kind words! I’m glad you’re happy with our support, and I’ll make sure Annet hears your thanks.

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

Amazing experience with nice people xx

26 marzo 2025
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Risposta di Mindfuleve

Hi Gabriela,

Thanks for your kind words! I’m glad you’re happy with your experience, and we truly appreciate you taking the time to share your thoughts.

Best regards,
Customer Support Team at MindfulEve

Valutata 5 stelle su 5

Good experience with Mindfuleve customer support…

I had a good experience with Mindfuleve customer support. I had an uncertainty about cancelling my subscription and Louise, Customer Support Manager, was very quick to answer my e-mail, gave an answer to my question and offered further support. I'm grateful

21 marzo 2025
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Risposta di Mindfuleve

Hello Kitti-Orsolya,

Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks.

Best regards,
Customer Support Team at MindfulEve

Valutata 1 stelle su 5

Scammers promoting mindfulness, I'm disgusted

My mom was scammed by this company with an ad that was promoting a "course" for just 0.99 - a steal, no? But along with this steal of a course there came a masked yearly subscription to be charged in 7 days, for which - surprise, there was no way to get a refund if you didn't like the course. Although their website states in the FAQs

"If I don't like the course, can I get my money back?
Yes, you can. You do not run any risks. If the course doesn't meet your expectations within the first 14 days of purchase, we'll give you a full refund on your card, no questions asked. Just email our support at ..."

she wasn't offered a refund although only 7 days have passed since buying the alleged course.

The subscription info text is really small and almost unnoticeable, deliberately inconspicuous so that if someone is a less technical person and less suspicious of this frauds, they will easily fall victim, like my mother. You also don't get any "your free trial is about to expire" email or anything to warn you of the upcoming payment the day before.

The worst is the inability to get a refund for this kind of "offer" subscriptions although the FAQs say you can get a refund in 14 days for the normal subscription.

The way they behaved makes me sick, intentionally misleading customers in order to acquire subscriptions from people who have been SCAMMED. Do not place your trust in this company, they have violated any form of ethical behaviour.

17 marzo 2025
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Risposta di Mindfuleve

Hello Ana-Maria,

Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.

As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. The courses purchases are refundable because there are no recurring charges involved.

If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.

Best regards,
Customer Support Team at MindfulEve

Valutata 1 stelle su 5

Deceitful commercial practices

Mindfuleve operates with deceitful commecrial practices. I bought a supposedly "one dollar offer" for a speaking course and one week later they charged 125.00 USD on my credit card for the whole subscription cost that I did not request. My mistake: I didn´t read the small letters. I haven´t used any of their services and they have refused to refund my money.

12 marzo 2025
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Risposta di Mindfuleve

Hi there,

Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.

Could you please provide your email address for reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.

Please contact us via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!

Best regards,
Customer Support Team at Mindfuleve

Valutata 1 stelle su 5

They charged me 120$ with no reason.

4 marzo 2025
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Risposta di Mindfuleve

Hello German,

Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.

As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.

If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.

Best regards,
Customer Support Team at MindfulEve

Valutata 5 stelle su 5

I love the course I bought on here…

I love the course I bought on here (Peruquois vocal yoga), it was such a good price too. Thank you Annet on the customer support team who helped me when I couldn't login - it was all sorted in about less than a minute!

5 marzo 2025
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Risposta di Mindfuleve

Hello Reichi,

Thanks for your kind words! I’m glad you like the course and I’ll make sure Annet hears your thanks!

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

Pauline was really quick to reply to my…

Pauline was really quick to reply to my email regarding cancellation. She was very professional.

24 febbraio 2025
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Risposta di Mindfuleve

Hello Christiane,

Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks.

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

Louise is such a caring while very…

Louise is such a caring while very precise and now wasting time for talks. Just an immediate solution that works!

22 febbraio 2025
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Risposta di Mindfuleve

Hi Alexandra,

Thank you for giving us a 5-star rating! I’m glad Louise could assist you promptly.
If you need any further help, don’t hesitate to reach out.

Best regards,
Customer Support Team at Mindfuleve

Valutata 5 stelle su 5

Louise was very kind and answered me…

Louise was very kind and answered me back pretty quick.

21 febbraio 2025
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Risposta di Mindfuleve

Hello Pedro,

Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks.

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

I had lovely Louise who helped me with…

I had lovely Louise who helped me with my issues one after the other. There were a few ;P It all got resolved and she was polite all the way :)

19 febbraio 2025
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Risposta di Mindfuleve

Hello Vanessa,

Thank you so much for your kind words! We’re thrilled to hear that Louise was able to assist you and resolve your issues. She truly is a valuable member of our team, and we’ll be sure to share your appreciation with her. 😊

If you ever need any further assistance, don’t hesitate to reach out!

Best regards,
Customer Support Team at Mindfuleve

Valutata 4 stelle su 5

Support from Mindfuleve

I purchased one of the courses from mindfuleve. The content was of my liking and met my expectations. After a small technical issue with the browser and subscription Pauline solved my inquiry in a very prompt, kind and informative manner.

16 febbraio 2025
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Risposta di Mindfuleve

Hi Thomas,

Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks.

Best regards,
Customer Support Team at NewMindStart

Valutata 1 stelle su 5

Misleading Offer Turned Into an Unauthorized $129.99 Charge!

I came across a Facebook ad from mindfuleve.com promoting what seemed to be an online course for just $0.99. Thinking it was an introductory offer for a digital course, I decided to give it a try. However, seven days later, without any prior notice or warning, they charged my card $129.99 for an annual subscription—something I never knowingly agreed to.

The entire process felt deliberately misleading. Nowhere was it made clear that this was merely a trial period that would automatically convert into an expensive yearly subscription. Instead, it was framed as a simple, low-cost purchase of a course. This kind of deceptive marketing is completely unethical.

When I reached out to their customer service to request a refund, explaining how unfair and misleading their practices were, I didn’t even receive a response. Ignoring customers after charging them unauthorized fees only reinforces how shady this company is.

This is not just bad business—it’s outright theft. The lack of transparency, the sneaky subscription trap, and the refusal to engage with customers make it clear: this is a scam. Avoid at all costs!

11 febbraio 2025
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Risposta di Mindfuleve

Hello György,

Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented at every step. We also sent emails notifying you about the trial period and the upcoming payment.

As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.

If you have additional questions or require assistance, feel free to reach out to us directly via email at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.

Best regards,
Customer Support Team at MindfulEve

Valutata 2 stelle su 5

Yoga for Back Relief

Yoga for Back Relief - I couldn't believe how awful 1080P looked and the audio was poorly dubbed. Super disappointed. 2 stars because customer service kindly refunded my purchase.

6 febbraio 2025
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Risposta di Mindfuleve

Hello David,

Thank you for sharing your feedback, and we’re sorry to hear that you had issues with the video quality and audio. The problems you experienced were temporary and were caused by technical work related to updates on our platform. We truly regret any inconvenience this may have caused.

We’re glad to hear our customer service team was able to assist you, and if you have any other concerns or questions, please don't hesitate to reach out.

Best regards,
Customer Support Team at MindfulEve

Valutata 1 stelle su 5

It's a scam

It's a scam. I paid for a course of €0.99 and suddenly I find myself with a charge of €130.50 for a one-year subscription. I feel helpless to get my money back.

7 febbraio 2025
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Risposta di Mindfuleve

Hello,

Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment.

As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.

If you have additional questions or require assistance, feel free to reach out to us directly via email hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.

Best regards,
Customer Support Team at MindfulEve

Valutata 4 stelle su 5

Variety of classes... Good customer service

There are a variety of classes in many different categories, and they'll probably add more and expand. They had a promotion, so I decided to try it at a really good price.

My reason for not giving it 5 stars was that the video for the class I chose seemed to be recorded amateurishly. I understand that some of them may not have the resources to film it professionally, but it did affect the feel/vibe for me. A minor thing that can easily be overlooked for the value of the content.

When contacting customer service, Louise was very helpful and patient with me. Louise also tried to help resolve my issue by offering other suggestions. I was grateful for Louise's consideration and kindness.

5 febbraio 2025
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Risposta di Mindfuleve

Hello,

Thank you so much for your feedback!

We're glad to hear that you appreciate the variety of classes we offer and that you had a positive experience with our customer service team and I’ll make sure Louise hears your thanks.

We also appreciate your feedback regarding the video quality. While we strive to provide high-quality content, we understand that production styles may vary. Your input is valuable, and we’ll continue improving our learners' experience.

Best regards,
Customer Support Team at MindfulEve

Valutata 1 stelle su 5

Added an expensive subscription I did…

Added an expensive subscription I did not want, refused to cancel it after I saw it on my credit card statement. Basically I signed up for an inexpensive course (for backs), in the email they sent with the log in, the mentioned a one or two week free trial was being thrown in. I did not ask for that nor pay much attention because I was dealing with an evacuated parent from the LA fires. A couple of weeks later I saw a charge for $129.99 and then went back to the email and saw that they mentioned that. Before starting the dispute with my credit card company, I decided email customer service explaining that it was a mistake and asking for a refund. No surprisingly they wrote back saying it was against the policy stated in a couple of places. In what world is it ethical to sign someone up for something they didn't purchase (there was no choice to not be enrolled in the subscription) and then expect them to take the time to read every line and take action to avoid a big charge? This is a disgusting business model and I sincerely hope they go out of business.

30 gennaio 2025
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Risposta di Mindfuleve

Hi Ari,

Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.

Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.

Please contact us via WhatsApp https://wa.me/15557081901 or email hello@mindfuleve.com.
We’re here to help!

Best regards,
Customer Support Team at NewMindStart

Valutata 5 stelle su 5

I had the pleasure of working with Kate,

I had the pleasure of working with Kate, and I cannot express enough how grateful I am for her outstanding assistance. From the moment she stepped in, her proactive approach made a significant difference in resolving my situation. Kate went above and beyond to ensure that every detail was addressed promptly and efficiently, demonstrating both professionalism and genuine care. Her dedication and attention to detail truly set her apart. Thank you, Kate, for making this experience so positive!

29 gennaio 2025
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Risposta di Mindfuleve

Hello TJ Junior,

Thank you so much for your amazing feedback! It’s wonderful to hear how much Kate’s support meant to you. I’ll be sure to share your kind words with her—and I totally agree, she’s incredible!

Best regards,
Customer Support Team at NewMindStart

Valutata 1 stelle su 5

They charged me money for thing i didnt…

They charged me money for thing i didnt even subscribe to! Such a scummy practice. To people who are reading thia and are considering subscribing, DON'T

1 febbraio 2025
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Risposta di Mindfuleve

Hi Marsen,

Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.

Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.

Please contact us at hello@mindfuleve.com, or WhatsApp at https://wa.me/15557081901.
We’re here to help!

Best regards,
Customer Support Team MindfulEve

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