Nina at Miles Morgan was recommended to me by a friend. The whole experience was amazing as Nina went above and beyond to secure me a place on a much sort after cruise within my budget. It must have b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Thankyou as always to Nina and the team of excellent staff at Miles Morgan in Ross On Wye. Once again they went above and beyond to sort out another memorable trip for me. There attention to detail, f... Leggi di più
We are new to cruising and wanted some guidance. Nina and Rachel were fantastic in every aspect of planning our holiday and that gave me the confidence to go away and enjoy our holiday !
I didn't make the actual booking. My friend made a group booking for 8 of us. I believe the booking process was straightforward and Jen was excellent in explaining everything. I've been in to ask a fe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informazioni di contatto
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, Regno Unito
- 01989 562555
4,9
Eccellente
297 recensioni
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Popped in for some info on a holiday
Popped in for some info on a holiday, Its was a saturday, we spoke to jen Carrigher, she said she would get on to it, we are still awaiting her reply. No answers from them. Will have to try elsewhere.
1 agosto 2026
Non scritta su invito
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for taking the time to leave your feedback.
I’m sorry to hear you’re still waiting for the information you were expecting. As the Manager of our Ross-on-Wye branch, I’d really like to take the lead on this personally, look into what has happened and, most importantly, make things right for you. If you could give me a call directly at the shop on 01989 477021, I’d be very happy to discuss what you’re looking for and get your holiday plans back on track.
I hope to speak with you soon.
Kind regards,
Nina
Manager, Miles Morgan Travel Ross-on-Wye
Nina made us very welcome offering tea…
Nina made us very welcome offering tea or coffee as we walked in, she was very informative listening to our requests and needs, we were very pleased with the booking experience overall.
31 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mr. Powell,
Thank you so much for your very kind review and that you enjoyed your time booking with us.
I am sure we will all have a wonderful time cruising to Norway in search of the northern lights.
With very kind regards,
Nina
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Carol,
Thank you for taking the time to leave us a review.
We look forward to seeing you again in the future.
With kind regards,
Rachel Gillett
Treated like a friend not a customer
Nina worked hard to get me booked onto a cruise which was in high demand. She gets to know her customers so we are treated like friends.
23 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Button,
Thank you so much for your lovely review.
I am so please that you enjoyed your booking experience with us. I am sure you are going to have a wonderful time cruising the Amazon & Antarctica on the ship Borealis.
With very kind regards,
Nina
Miles Morgan get 5 stars every time
Miles Morgan get 5 stars every time, wouldn't even think of going elsewhere.
The lovely staff at Ross on Wye go above and beyond, they make it a pleasure booking a holiday.
22 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mr. Pilkington,
I am so happy that you enjoyed your time with us booking your holiday. It is always a pleasure in helping families chose their next holiday.
I am sure you will have a wonderful time.
with kind regards,
Nina
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Burton,
Thank you for your lovey review.
It was a pleasure booking your holiday.
We look forward to seeing you again soon.
Kind regards,
Shelly
Nina is always willing to spend time…
Nina is always willing to spend time with clients. She understands what they want from their holidays. She is easy to talk to and arranges everything for you.
23 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Gargolinski,
Thank you for you very kind review.
I am sure you will have a wonderful cruise to Osaka to Seoul with Celebrity Cruises.
With very kind regards,
Nina
Staff are excellent and very friendly…
Staff are excellent and very friendly and helpful. No problems booking our holiday so a special thank you to shelly and staff
21 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mr. Harris,
It was lovely to see you again and it was a real pleasure to book your holiday to Greece.
We look forward to seeing you again soon,
With very kind regards,
Shelly
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for your lovely review, I am delighted we managed to book you to the Dolomites, Shelly x
The very best travel shop
we always get the very best service from Nina and her wonderful team they all go out of there way and more to get you the very best holiday nothing is to much trouble what ever you need the service is next to none they are all wonderful people thank you all for your hard work Ann &Trevor
15 luglio 2026
Nina in our Ross on Wye branch
Nina in our Ross on Wye branch, is extremely helpful and friendly, very professional and good at her job.
7 luglio 2026
Excellent friendly service
Excellent friendly service, make the booking of a one off holiday really smooth and seamless. would recommend a visit to choose the best package for what you require from your holiday.
5 luglio 2026
Lovely friendly staff
Lovely friendly staff, couldn’t do enough to help. Excellent service from all the girls at miles Morgan Ross on wye.. Wouldn’t book my holidays anywhere else.
11 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mel,
Thank you for your lovely review.
It is always a pleasure to book your holidays.
We look forward to seeing you soon.
Take care.
Jen
Staff at Ross very informative…
Staff at Ross very informative excellent customer care 👏
1 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for the 5 star review, I am delighted that you are happy with our customer service, Shelly x
I was listened to and advised
I was listened to and advised. They were choices offered and explained. Very good
5 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Miss. Smith,
Thank you for your lovely review.
I am sure you will have a wonderful trip.
With kind regards,
Shelly
Staff are always very friendly
Staff are always very friendly. I have been using the Ross on Wye office for maybe the past 15 years for all my holiday arrangements.
2 luglio 2026
Great experience
Great experience. Knowledgeable friendly and extremely efficient service.
30 giugno 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Robertshaw,
Thank you so much for your lovely review.
We are so pleased that you had a wonderful experience with our ladies at Miles Morgan Travel - Ross-on-Wye.
Kind regards,
Rachel
this was a last minute holiday booking…
this was a last minute holiday booking and it all worked very well many thanks Bryan
25 giugno 2026
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