Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... Leggi di più
L'azienda ha risposto
Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... Leggi di più
L'azienda ha risposto
Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informazioni di contatto
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, Regno Unito
- 01989 562555
4,9
Eccellente
273 recensioni
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Holiday …
Shelley was excellent ,very friendly and put us at ease, and made the process very easy
13 settembre 2026
It’s the lovely staff that go an extra…
It’s the lovely staff that go an extra mile to ensure the customer has all information about their chosen holiday .
9 settembre 2026
Very friendly and helpful in a relaxed…
Very friendly and helpful in a relaxed environment.
Great service.
4 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Personal knowledge of clients
Personal knowledge of clients. Friendly welcome, willing to try different options to find us what we wanted
22 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for talking the time to leave me such a lovely review,
It is always a pleasure assist you in finding your correct holiday. Nina
Holiday booking process.
The process of booking the holiday was very easy. Nina who we dealt with was very knowledgeable and very personable.
29 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for your wonderful review, I am delighted that you found the booking process easy, I am sure you will have a wonderful river cruise. Nina
Great experience
Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questions or concerns can be answered and dealt with is very reassuring.
29 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for your wonderful feedback and for taking the time to share your positive experience. I am delighted to hear that we made your booking process easy and enjoyable. Nina
First class
19 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for taking the time to leave me a five star review, I am delighted you found our service first class and I know you will have a wonderful cruise, Nina
Excellent, professional, knowledgeable service, highly recommend
Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and understanding of our personal requirements. Looking forward to our cruise and Nina heading the group. Will definitely look to Miles Morgan for future bookings. Thank you Miles Morgan and Nina, we feel confident in your hands and can’t wait to experience Norway and the Northern Lights with you!
19 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for your wonderful review! I am delighted to hear that I provided such helpful and professional service, making the process seamless for you. I am thrilled to hear you feel confident and look forward to your cruise to Norway and the Northern Lights! Nina
Very pleasant and efficient people as…
Very pleasant and efficient people as usual at Miles Morgan
19 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for your kind words! We are so pleased to hear that you consistently have such a positive experience with our team. We appreciate your feedback, Shelly
Excellent staff and service!
As always staff very friendly, knowledgeable and efficient.
Would strongly recommend .
15 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for your wonderful review! We are so pleased to hear that you always find our team friendly, knowledgeable, and efficient. We truly appreciate your strong recommendation, Shelly
Would recommend to anyone booking a cruise or holiday.
Nine was,as always very helpful. Coffee very welcome. Excellent service.
11 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you so much for this lovely kind review,
Nina x
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for this lovely review it always wonderful to hear our service is good,
Nina x
Really good service as usual.Nina knew that we were interested in…
Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the minimum of fuss.
1 agosto 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for your 5 star review, It was as always wonderful to book your cruise, many thanks Nina x
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Dr Setchfield,
Thank you for your review.
I am sure you will have a wonderful time in Italy.
With kind regards,
Nina
Nina was really helpful
Nina was really helpful, friendly and knowledgeable and made the whole booking process to smooth and easy. Thank you Nina
30 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Turner,
Thank you so much for your lovely review.
I am so glad you enjoyed your experience booking with us.
With very kind regards,
Nina
Popped in for some info on a holiday
Popped in for some info on a holiday, Its was a saturday, we spoke to jen Carrigher, she said she would get on to it, we are still awaiting her reply. No answers from them. Will have to try elsewhere.
1 agosto 2026
Non scritta su invito
Risposta di Miles Morgan Travel - Ross-on-Wye
Thank you for taking the time to leave your feedback.
I’m sorry to hear you’re still waiting for the information you were expecting. As the Manager of our Ross-on-Wye branch, I’d really like to take the lead on this personally, look into what has happened and, most importantly, make things right for you. If you could give me a call directly at the shop on 01989 477021, I’d be very happy to discuss what you’re looking for and get your holiday plans back on track.
I hope to speak with you soon.
Kind regards,
Nina
Manager, Miles Morgan Travel Ross-on-Wye
Nina made us very welcome offering tea…
Nina made us very welcome offering tea or coffee as we walked in, she was very informative listening to our requests and needs, we were very pleased with the booking experience overall.
31 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mr. Powell,
Thank you so much for your very kind review and that you enjoyed your time booking with us.
I am sure we will all have a wonderful time cruising to Norway in search of the northern lights.
With very kind regards,
Nina
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Carol,
Thank you for taking the time to leave us a review.
We look forward to seeing you again in the future.
With kind regards,
Rachel Gillett
Treated like a friend not a customer
Nina worked hard to get me booked onto a cruise which was in high demand. She gets to know her customers so we are treated like friends.
23 luglio 2026
Risposta di Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Button,
Thank you so much for your lovely review.
I am so please that you enjoyed your booking experience with us. I am sure you are going to have a wonderful time cruising the Amazon & Antarctica on the ship Borealis.
With very kind regards,
Nina
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