Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

Despite their claims to sell authentic designer merchandise from verified boutiques, in the case of their Casablanca t-shirts sourced from a boutique in the Lyon-region of France….the lie-detect... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... Leggi di più

Valutata 5 stelle su 5

Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Piattaforma di commercio online
  5. Negozio di abbigliamento vintage
  6. Negozio di abbigliamento donna

Scritti dall'azienda

Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Appalling service

Appalling service. Sent a return weeks ago, and Mintoo never processed the refund, nor let me know that they had a technical issue processing it. Thankfully, my wife remembered and weeks later I had to chase for it. The refund still hasn’t been processed, and I bet I have to chase them again. Untrustworthy, in my humble opinion. Be better, please.

27 aprile 2025
Non scritta su invito
Logo di Miinto United States

Risposta di Miinto United States

Hi Sumit,

Thank you for your review, and I'm truly sorry to hear about your experience — I completely understand how frustrating it must have been to wait without clear updates.

I’ve personally reached out to you via email with the refund receipts for your reference. Please don’t hesitate to let me know if there’s anything else I can assist you with — I’ll be happy to help.

Kind regards,
Ronni, Miinto Customer Success Team

Valutata 5 stelle su 5

I found the perfect Jeans

I found the perfect Jeans - fit perfectly and they were delivered very quickly. And a great price!

They came with everything to make an easy return- if I needed.

Great experience!
Thank you - I will be returning soon to shop again!

24 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Fake items, decent Support

I’ve ordered a lot, truly a lot, of items from MIINTO, most of them authentic and with extremely fast shipping, unfortunately within last month I received 2 fake items back to back, which is really disappointing and concerning, the return for the first one seems to be successful, hope this stays true for the second item, after these experiences I wouldn’t recommend buying from the website, returning items is really time consuming.
I’ll avoid MIINTO for now

12 aprile 2025
Non scritta su invito
Logo di Miinto United States

Risposta di Miinto United States

Hi Alan,

Thank you for sharing your feedback, and I’m truly sorry to hear about your recent experience. It was a pleasure assisting you over chat the other day, and I appreciate the time you took to speak with me.

Please rest assured that we only work with carefully vetted partner boutiques who are committed to offering only authentic items. We take these matters very seriously, and we’re always happy to reach out to the boutiques directly to obtain additional authenticity documentation on behalf of our customers whenever needed.

That said, I completely understand your concerns and of course respect your decision to return the items. I'm glad to hear that your first return was successfully processed, and I’ll be keeping an eye on the second one to ensure everything goes smoothly.

Thank you again for your honest review — your trust means a lot to us, and we hope to have the chance to welcome you back in the future.

Warm regards,
Ronni | Miinto

Valutata 4 stelle su 5

The order came fast

The order came fast. The shirt is top quality, thick fabric, and material. It looks just like the picture that’s on the website. The only problem that I had is that they charge too much for shipping in Taxes I will be ordering again.

15 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing

The purchase process was smooth and the shipping was amazing received within a matter of days and I was able to track its process the whole way.

1 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I was concerned about purchasing shoes…

I was concerned about purchasing shoes internationally. Afraid they may never arrive, or that they’re damaged, or they get here but a month later or they’re fake etc… I found a pair I’ve been looking in town at on Miinto for a couple hundred less. I decided to take the chance based on reviews and ordered the sneakers from them. I was not disappointed!! They arrived in less than a week, they sent updates, first one was the morning after I purchased them and they were already being mailed! They arrived in perfect condition and were the authentic shoes I’ve been looking at here. I NEVER leave reviews for items I purchase, but this one I believe deserves it! To get a product from Italy to Texas in less than a week with no problems was amazing! I’m looking at their site first now when purchasing anything overseas.

8 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I was sent the wrong shoe

I was sent the wrong shoe. It was disappointing but the return process was easy.

7 aprile 2025
Non scritta su invito
Logo di Miinto United States

Risposta di Miinto United States

Hi Angela,

I am very sorry to hear you have received the wrong shoes.
I contacted you with a solution.

Warm Regards
Tom

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