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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have been using these while working from home and on quick walks out for a coffee. They are comfortable, tidy-looking, and dependable. A bit more bass would suit my taste better, but that is persona... Leggi di più

Valutata 2 stelle su 5

From ordering to actual use, the whole experience felt smooth. The website was easy to browse, delivery was prompt, and once they arrived, Mifo turned out be comfortable and practical. That is all I r... Leggi di più

Valutata 3 stelle su 5

Amazing quality headphones when they arive, took about 2 weeks. The product I received was faulty with only one earbud working. Was told I could return them once the returns team got in contact. 1 mon... Leggi di più

Valutata 1 stelle su 5

Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warn... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica
  2. Negozio di attrezzature sportive

Scritti dall'azienda

Mifo manufactures and sells high end audio accessories including the award winning O5 Plus Gen 2 True Wireless earbuds with charging case.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

1K recensioni

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2,0

Tutte le recensioni

(1139)

73 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Should have read reviews before…

Should have read reviews before purchasing but they were supposed to be the No1 earbuds in the best you can buy. Purchased the 05 plus gen 3 smart true wireless buds and first day of use in gym when running on treadmill there is a rattle from the left one like there is something loose inside. Sent two emails asking for a replacement or refund heard nothing from Mifo, don't buy from this company. No phone number to get in touch and only way to contact them is replying to original email from them re confirming they received my order. Joke of a company.

29 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Please read th reviews

Please read the reviews and do not give this terrible company money. Ordered product 10days ago, not delivered, and ignoring all my emails and live chat requests. Going to have to go to the bank now to get my money back. This company will only waste your time!!

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful customer service

Absolutely awful customer service, I ordered some headphones on the Monday afternoon for a sporting event that was on the following Sunday, the item did not arrive until the following Monday afternoon!!

When I said I wanted to send the headphones back I got an email response taking me through the return procedure...I did everything to the letter and also paid £6 for recorded delivery back to the Camberley depot. I also included pictures of every step so they knew I'd adhered to the process.

I got confirmation that it had been delivered and signed for by Sam in Camberley on the following Friday.

Fast forward to today (monday) and I have been delivered the same headphones in different packaging!?!

I've sent an email stating how furious I am and am awaiting a response although I'm not going to hold my breath...awful company do not use!

24 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful product

Awful product. Paid £100 for the Mifo O5 Plus Gen 3 Smart True Wireless Bluetooth 5.4 Earbuds. These buds are terrible, they won't stay in my ears no matter which inserts/rubber things you use. Holding them in place, the sound quality is dreadful. I should of read the returns policy before buying as they take 20% off you if you've removed the cellophane wrapper! How do you try them without removing it? Emailed them without any response. Looks like I've lost my money. Bought a much cheaper pair of Anker ones on Amazon and they're brilliant!

22 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could give them no stars I would

If I could give them no stars I would. I waited two weeks for my headphones to arrive before I emailed twice to ask where they were. I was ignored so ended up going to my bank to request a charge back. As soon as that went through I started getting responses to my emails. I told them at that point I didn’t want the headphones anymore and to cancel the order. They completely gaslit me in a really weird way and just kept replying ‘your order is on its way’. When Evri tried to deliver it I asked them to return the package. The driver marked it delivered and then left with it. Worst experience of a company ever.

11 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't make the same mistake I made!

This was my second purchase form Mifo. Years ago I bought the gen 07 mifo earbuds, that were amazing. But I lost one of the buds and wasn;t able to buy a second pair eversince. So I bought the gen 05 earbuds. They rarely pair with anyt device - I tried everything. And there is nobody that i could contact about a faulty item. No cutomer service, no email address, nothing.

Don't make the same mistake I made.

20 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointing & frustrating

These earbuds are so disappointing. I wanted to believe their story and so got these for Christmas but unfortunately they seem to just be a scam.

The blue tooth is poor. It randomly disconnects both or either one of the buds will fail to connect. This is extremely irritating when you leave the house for a run and they drop out after a minute-- this happened to me twice in a row on the weekend and so I gave up.

The left bud never has the same sound as the right anymore --- it is far softer or and often just drops out completely. Many people seem to be complaining of similar issues. It makes no difference how you take them out of the case and they are fully charged.

When the buds were actually working, the sound for a podcast is good but is very basic in comparison to any brand name when listening to house music.

Don't waste your money. Just buy from well known brands.

13 marzo 2025
Non scritta su invito
Valutata 2 stelle su 5

Not as good as the hype - not worth the money I paid.

I decided to give the Mifo 05 Plus a go after reading the reviews. First of all, the ear bud tips are flimsy and definitely not good quality which means they keep slipping out - had to borrow a pair from my old earbuds. They are supposed to be latest grade bluetooth connectivity, yet the connection is the most unstable and drops out even when on a call. Tricky to get it reconnected when they disconnect from the phone - and then when you dont need them to connect to the phone and you put them back in the case, they are still connecting. The absence of an app makes it unbearable to control the sound not to mention the quality of it. Lastly, there is no customer care related to this company. It is extremely tricky getting to contact them and there is no aftercare to fall back on.

31 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Refusing to refund lost item

I ordered this product on the suppliers website. They dispatched it via Evri. Evri then lost it, they suspect it was stolen. It took me 7 days to get a response from either Mifo or Evri. Once Evri confirmed the loss, Mifo said they would investigate and have refused to refund me. I have sent them dozens of emails and had no response. I have raised it as fraud with my bank as this company is a scam and has no intention of delivering a product or providing a refund. Their complete lack of customer service is appalling and I would discourage anyone from buying their products. 100% a scam company.

4 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Stole my money and never sent me my…

Stole my money and never sent me my product. Their customer service is absolute garbage. They never resolve an issue. They just try to buy time. I should have learned my lesson the first time, when it took 3 months to deliver what I expected in 3 weeks and they said 7-10 days. But I liked my earbuds so much (originally) that I decided to order a pair for my husband. That was October. It will be March tomorrow. They claim they fulfilled the order, but even the postal service says it's still waiting for them to give them a package to be delivered. Lies!!! Now, my original pair is malfunctioning. The charging dock quit working. They also were making a static noise in my ear. The customer service person told me to drop them in a cup of alcohol. But based on their history, I told him, I wasn't sure they'd replace them if they quit working if I did that. So I have 1 pair that's not working and 1 no-show pair that's paid for. 0 Stars

20 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could give them zero stars I…

If I could give them zero stars I would. I purchased a second pair of mifo earbuds because I wore the lat pair out. This time I had problems right out of the box. After several support emails and after following all instructions to get them working they still were faulty. Company won’t respond to my request for a replacement or refund. So disappointed.

10 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Non existent customer avoid

Non existent customer service have tried to return earbuds but have been ghosted by this company have had to lodge a complaint with trading standards regarding this company after reading all the reviews I’m not holding out much hope for getting my money back

8 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

I bought my second pair of MiFo earbuds…

I bought my second pair of MiFo earbuds in December 2024, as the previous pair which had been excellent - stopped charging. The new pair arrived and for the first month were ok - occasionally the right bud would just stop transmitting - but now the right bud has completely stopped working. It's a pain but these things happen. The reason for 1* is the awful - non-existent - customer service. Like many others here I despair at how awful ongoing support is. Avoid!

20 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Piss poor communications, give this company a miss!

I bought Mifo 05 gen3 earbuds from this company at the end of December, they didn't work with two phones, as described. Lots of copy/paste emails from them since, I returned them on 20th Jan and still haven't received a refund, and now have no earphones!

20 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

My friend is gifted to me amazing Mifo…

My friend is gifted to me amazing Mifo Uk watch and after 3 months i post the review I am very satisfied with them this is best for the health monitoring. This is a best for the heart rate. Its really for the blood levels. The is prefect for the stress level decision.

12 gennaio 2025
Valutata 1 stelle su 5

Avoid like the plague

Avoid like the plague! Bought earbuds for my son for Christmas, they didn't work properly from day 1. Kept cutting out, especially in the gym where the WiFi was interrupted by other gym users on their phones. Messaged customer service, and a week later still haven't heard anything. Am probably gonna have to just say goodbye to a hundred quid.

5 febbraio 2025
Non scritta su invito

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