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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have been using these while working from home and on quick walks out for a coffee. They are comfortable, tidy-looking, and dependable. A bit more bass would suit my taste better, but that is persona... Leggi di più

Valutata 2 stelle su 5

From ordering to actual use, the whole experience felt smooth. The website was easy to browse, delivery was prompt, and once they arrived, Mifo turned out be comfortable and practical. That is all I r... Leggi di più

Valutata 3 stelle su 5

Amazing quality headphones when they arive, took about 2 weeks. The product I received was faulty with only one earbud working. Was told I could return them once the returns team got in contact. 1 mon... Leggi di più

Valutata 1 stelle su 5

Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warn... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica
  2. Negozio di attrezzature sportive

Scritti dall'azienda

Mifo manufactures and sells high end audio accessories including the award winning O5 Plus Gen 2 True Wireless earbuds with charging case.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

1K recensioni

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Non risultano inviti alla recensione recenti

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2,0

Tutte le recensioni

(1139)

73 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Want to return an unopened product

Want to return an unopened product
Cannot do the return. It said to use bubblechat to correspond with the company, there is none. Nor is there an email address.
Would advise anyone not to purchase from this company.
I have a product that is not wanted and I am out of pocket because of this company.

30 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst service I have ever received!

Worst service I have ever received!! Ordered the headphones on 6th October with plenty of time to arrive by 27th . After not arriving I sent 3 emails with no response! Finally received response saying they will look into it . Days passed and no follow up or update . 2 emails later , no headphones and no response . They have taken the money and should be disgusted with themselves !

25 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Order was placed on 29 Sep with a 3-5…

Order was placed on 29 Sep with a 3-5 delivery period. I have had no update on where it is since 16 October. They have stopped answering my emails. Do not buy from this company. They shouldn't be selling products that they can't deliver on. Their 2.8 rating speaks for itself.

23 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY

Requested a refund and advised 20% taken for restocking! they received item on 9 October and still awaiting a refund, it is now 20 October and despite my complaints and taken to Resolver, still no refund.

9 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Connection issues from day 1

I bought the gen 5 plus earbuds and have had nothing but trouble ever since, when I want to listen to anything they disconnect within 2 minutes, particularly the left one, and when I eventually get fed up, put them back in the case, and start using my Samsung Buds 2? Oh then the MIFO buds decide to connect and kick the Samsung ones off the Bluetooth connection, all while in their case 🙄

Another thing is that the MIFO buds won't charge unless they have a type C plugged into them, despite the case having 100% battery it's just very strange and annoying, so if you are thinking of giving them a shot like me? Just stick with the official ones for your device it will save you a lot of hassle. Samsung buds 3 pro are in the way...

19 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Extremely poor sound quality

Extremely poor sound quality. Cheap, nasty tone, constant beeping for no reason and limited bluetooth connectivity. Customer service has been poor: I have emailed several times and after receiving some advice about resetting - which I tried - I have had no response to my last three emails requesting a refund. Avoid earbuds and company.

17 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

The day I ordered

The day I ordered, I canceled, and I got vague emails responding days later, then the earbuds arrived. Horrible support now am trying to return.

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered but didn’t get an email…

I ordered but didn’t get an email confirmation for over a week. During that time I emailed to say please cancel the order and process a refund. They ignored this until the headphones were finally delivered when they emailed back to suggest I try the headphones and keep them. They have given 0 detail on how to return them and I assume are waiting for the 14 days to pass so it falls outside of the returns policy time.

7 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

delivery time was fantastic

delivery time was fantastic. But when i was researching ear buds with the best bass, this company came up well.
I think the sound is rubbish, i have gone back to my samsung ear buds.
£100 wasted.

29 settembre 2025
Non scritta su invito
Valutata 2 stelle su 5

The memory foam tips as will simply not fit onto the buds & are thus worse than useless since I didn't even get the opportunity to test for an improved fit in my ears,

I have awarded the two stars on the basis of the ordering process & speed of delivery although the amount of packaging is a bit overkill imho. Unfortunately the tips themselves are totally unfit for purpose & so no five star reviews unlike for the sound quality & construction of the buds themselves.

22 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't trust them - they have been banned by trading standards in Australia- google it!

Be careful they are banned by trading standards australia - google it! After a big delay to get them in the first place and having to chase I received the headphones and one didn't work. Their website has very limited information but eventually tracked down an email address (it says they have webchat and they don't) then got a fast response asking me to video it not working i did. They then said I could return and get a refund and have heard nothing since despite over 10 chaser emails. Reported to trading standards but they have no postal address so very difficult to pursue legal action. AVOID!

1 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Product not fit for purpose

Bought the Mifo earbuds after reading an article praising them. Even before the year was out, i had issues with them. It was almost impossible to get both to work. Then one stopped working altogether. Now the one that was working doesn't seem to be charging correctly. Tried everything to fix them. I haven't even used them 30 times. Never again will this company get my money.

24 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

Non existent customer service

Update: It has taken over 6 months but Mifo have finally replaced my defective ear buds. I had to use their Australian site because the UK site has no support. Contacting them is painfully slow but I need to be fair and so will upgrade them to 3 stars.

Used to like my old Mifo ear buds. The new ones, still in warranty, are defective. Customer support is also defective, their site does not have the live chat it claims to have. They don't reply to emails. Gutted. They are not cheap either.

15 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Item not received

Purchased earbuds and after two months I still haven’t received them. After several emails and one shipping notice which told me it had been delivered to a different state than where I live, I am now getting no response from Mifo.

23 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Nothing to like about these

First thing to note is that Mifo dont post negative reviews ob their own website. They select the reviews they paot to manage their rating. They excluded my review as it didn't say what they wanted.

My issues started at the point of order. Assured they had stock and I would have delivery in a maximum of 5 working days. 10 days passed, no delivery, no update. When they did eventually reply to my numerous emails, they said they were out of stock. Yet the website still showed stock and 5 day delivery. Not a great start as I had wanted this for a holiday.
They offered me a free small gift to say sorry. And when the buds did eventually arrive, guess what. No free gift sent. The buds arrived with scratches on the case. Not the premium product they suggest. I charged them fully before using. 1st use, the right ear bud kept powering down every 20 minutes or so, despite having plebt y charge. I also had an issue with connectivity. Randomly they lose Bluetooth connection and you have to turn them bith on and off to reconnect.
Sound quality is also not great. Low and mid range is decent but base response is poor for this price point. Another issue is volume. If you like your music loud, look elsewhere. At full volume, these are about 60% of premium brands by comparison.
And yet another issue, wind noise is excessive. On a windy day all you'll hear is the noise of the wind in the buds. And finally, there's a constant buzzing sound when you have these on pause or using for a phone call.
I gave these a good run and tried with them but they're simply awful. Poor customer experience, poor sound quality, poor connectivity. You'll find better for less than £20.

27 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Faulty earbuds that works bad and dosnt…

Faulty earbuds that works bad and dosnt even shut off. A faulty box that doesnt even charge properly. And the worse customer service I encounter since they took 2 WEEKS to answer my emails cause I didnt get my package on time even after paying. Just a bunch of scammers, I wont ever buy anything from them ever againm

26 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

The Sonic Trek 3 bone conduction…

The Sonic Trek 3 bone conduction headphones I purchased had very poor sound quality. After 6 months they just stopped working, they wouldn't switch on at all. I contacted their support email and they gave me some pretty unhelpful advice about a factory reset that was already in the manual and I had tried anyway and asked me to send videos of me doing this. As this didn't solve the problem they said they would provide a replacement but have then been ignoring me for 2 weeks. I wouldn't recommend this product or this company to anyone.

25 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Bad experience

I ordered a product from this company shown as in stock with express delivery (2 days) as a birthday gift. It never arrived. I was then told that the product was not in stock but they would send it when it was. I cancelled my order and asked for a refund. They kept saying they would send it and I kept saying it was cancelled. 2 and half weeks later the product arrived. By law I can cancel - but no return address in box or on website (even though it refer to being able to return products). .

16 luglio 2025
Non scritta su invito

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