Seriously regret signing up for Exchange Online (Plan 1). My setup failed with an error when I tried to attach my company domain to the email service. This was due to a very old plan that was stuck in... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
TrackingID#2609030040002192 Our business has been locked out of our Microsoft 365 tenant for days due to an MFA issue. I am the only global admin, yet the automated support system incorrectly... Leggi di più
My email was hacked. My Microsoft account was linked to my email, so the hacker used my email to change the password, then logged in and changed the email. I filled out the form for a hacked acco... Leggi di più
All this Microsoft subscription stuff gets more and more complicated each year. Waste hours of time each year re-activating accounts through the minefield of admin accounts and screens. Think we will... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Can't upgrade because of a major Microsoft blunder
I have a perfectly serviceable desktop running the latest version of Windows 10. I've used Windows for too many years to remember and subscribe to Office 365 among other Microsoft services. I have always upgraded to the latest versions and this, over the years has cost me fortune.
I now find I can't upgrade to Windows 11 unless I buy a new computer. I cannot say how annoyed I am with this. I am going to buy a new computer but it will never ever use any Microsoft product. This upgrade is an absolute disgrace and the appalling, arrogant attitude of Microsoft is simply beyond belief.
Have Microsoft bought a share of Apple, or have they decided to simply decide to commit commercial suicide. Goodbye Microsoft.
0ffice 365 nightmare
Purchased on recurring subscription office 365. My laptop died, so I purchased a new one. I then tried to log in to Microsoft to reinstall it but forgot my password.. OMG!!!!
Trying to get any of the moronic online help to actually help let alone talk to one is physically impossible. So I have a subscription I cannot access to reload or cancel. I now have to pay on a different card and cancel the old one to stop future payments.
Thanks Microsoft for taking my money for years and Stuff all help when I need it most.
I guess that's the American way, take the money and stuff the customer!!!!!
Wish I purchased an Apple mac now!
Microsoft in 2021... about as useful as a water pistol for putting out a forest fire.
So, still midway through the year 2021, we have a continuation of the inexplicable phenomena that is how the big tech conglomerates offer some of the worst customer service experiences known to man. And appear not to give a the tiniest rodent's anus about it, either! After speaking to multiple "people" (that's in inverted commas because frankly, they may as well be bots) on the phone and on chat, from what appeared to be various regions of the world, they don't even know about the very basic of services that Microsoft allegedly provides, such as Microsoft Merchant Center or Bing Ads in the UK.
Windoze 10 iz good
Windoze 10 iz good. I want bepsi. Edge givs me coupons! i am excited 4 windoze 11. Giv me my bepsi nao! i dont want conk, edge!
Great OS, but..
While i love Windows 10, Microsoft Edge is just as bad and annoying as Internet Explorer. Please allow the removal of this browser.
Trash service
Ok so I got a Microsoft account to play Minecraft severs So I was having fun and Decided to put it up for the today And Out of nowhere my Account gets locked even though I did nothing Wrong my Suggestion is to not have micro soft account And stick to sony.
Microsoft contact
I have had three payments taken from my paypal account of 79.99 plus a couple of 7.99 and a couple at 79p over a couple of weeks, in the name of Microsoft. I have not been able to get a satisfactory answer as to what this was. whether it is a mistaken charge as I have no goods or services from microsoft, or even confirming it is some kind of scam and nothing to do with them.
i need the information to address this with paypal.
DO NOT APPLY FOR ANY MICROSOFT PRODUCT.
Good amazing
Reliable but slow software
I’ve utilised Microsoft computers for all my life, and whilst their computers and software is a staple of postmodern success, they tend to be fairly slow after some use compared to other giants in the sector.
Always worthwhile having a Microsoft computer in reach though, they won’t let you down.
Cannot speak to a person on the phone
Cannot speak to a person on the phone, only chat to inexperienced staff on pc and get no where.
Microsoft store took 5 payments up…
Microsoft store took 5 payments up front of $69.99($349,95) for Windows product that took 30 minutes to activate in the first place. Tech answered the phone left me on hold 20 minutes at a time. Then hung up the phone on me. Microsoft has stolen my money. I filed a fraud claim on them. Don't recommend signing up with them.
Shocking customer service
Shocking customer service! Our annual subscription for MS365 left our bank account 2 x days ago and we can't use any of the products as its advising that the account is deactivated. I have now tried to get this sorted for 2 days but there is absolutely no opportunity to speak to a human being! There is a customer contact number advertised but this directs you to the online chat which is monitored by robots and only recognises trigger words, so you cant have a conversation and they cant resolve the problem as they don't understand what your question is. When they can't help you they then ask the question "has this been helpful yes/no" if you answer no it directs you to the sign in box and when I try to sign in it advises that I cant sign in as my account is deactivated. if i access the billing option it then takes me to the payment option to pay for it again!!!! I am self-employed and like so many people have lost money through the pandemic, I am now losing customers and income as I cant provide a service because I rely on microsoft and the service that they are supposed to provide.
Absolutely terrible!!!
Ctrl, Alt, Del - tech support is not responding.
The software (Office 365) works most of the time. For that they get two stars.
The problem is tech support. Until recently you could ring and get through to a technician for home users, but now pressing the home users option gets you a recorded voice giving a web page address, and then disconnects.
I used to get a technician, now I'm offered a pointless online robot chat. Needless to say, the price of 365 hasn't dropped in line with the drop in support.
Someone should tell Microsoft that offering something worse for the same old price is not a recipe for business success.
But here's a trick - select the option for business support, and ask them to put you through to home user support. Works every time for me.
Terrible service
I have been trying to gain access to my office 365 account for 14 days so far.
I have been promised 6 times a call back in 2 hours or next day.
All I need to do is update my phone number as the one associated to my account no longer exists.
Terrible company
Microsoft has no respect for loyal customers
Microsoft has become the worst version of itself. It arbitrarily deleted my hotmail account that I had for more than 30 years! (talking about loyalty) It made me to create an "alias" which will help to recover my account in case of a problem happens. Well as soon as I created the "alias" them DELETED completely my email account and there is no power on earth that make them response to my reports, no answering calls, only automatic useless responses. They make a joke of their customers with the message: "talk to a person" only to let me wait for two hours, yes 2 hours that is how important is this to me and the only text that they show is: thank you for waiting you are in the list.
I am devastated my whole personal and business life is in that account and it no longer exists!
It only happens on March 28th.the only response that I have received is that that account no longer exists :( and now I have lost not only history but important business relationships that I don't have other way to contact them. I hate this monopolistic way of messing with our digital life. I will turn my view to Google now, lets see if they don't do the same.
Any suggestion of how to retrieve a whole email address is welcome.
DM3NAM05FT042.mail.protection.outlook.com gave this error:
Requested action not taken: mailbox unavailable (S2017062302).
Microsoft Company is god in countries…
Microsoft Company is god in countries because that is help to Study & Work (Mi Teams)
Errors and errors and errors
Code: 0x803FB107 all I see is this code and no solutions. pathetic company
THIS WEBSITE IS SH#T now i would like…
THIS WEBSITE IS SH#T now i would like it if you Microsoft would STOP SENDING ME SIGN IN FAMILY FEATURES I DONT NEED IT NOW STOP SENDING ME THEM.
Convoluted website. Poor service availability
So, this is one of the largest and richest companies in the world with staff on every continent, and their UK chat support is closed in the early evening? Really!???
I wanted to check the billing for a product (Visual Studio Professional) which I have a subscription to. It's impossible to find the billing history. It isn't accessible from the section of the website where you can view the details of your subscription.
I give you a FAIL for user-experience design Microsoft.
And the reason I want to contact support / view the billing? It appears Microsoft are over charging me for the subscription. The price taken each month is not that agreed on signup and is higher than the advertised price currently on the storefront.
For a company with so much money and expertise its astonishing that these billing and support processes are not better managed.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








