I was querying how long it would take my order to arrive and immediately got an email back from Victoria Mansfield. She answered in detail and was most helpful. Victoria went even further and had a fo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Victoria Mansfield called me today to help with a change of delivery address as I had moved house & accidentally used my old address. She went above and beyond to resolve the issue and had a friend... Leggi di più
Victoria Mansfield left phone messages for me that were very clear, polite, professional but friendly. The emails she sent to me were again very clear and professional. She acknowledged my response ve... Leggi di più
L'azienda ha risposto
MFI customer support staff member Victoria Mansfield was very kind and caring when she rang me after I messaged the company regarding an order they couldn’t fulfill due to being out of stock. She sor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
You’re invited to join us! Create the perfect home with MFI.
Informazioni di contatto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Regno Unito
- info@mfi.co.uk
- mfi.co.uk
4,7
Eccellente
604 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service and product
2 aprile 2026
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm so glad to see that you're happy with your purchase and experience with MFI!
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
Comfortable bedding
I bought some bedding which is nice . After washing it, was a bit creased, other than that is good.
1 aprile 2026
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm sorry to see that you were unhappy with how the bedding appeared upon washing the product, but I'm glad to see that you're happy overall with your purchase.
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm so glad to see that you're happy with your purchase and experience with MFI!
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
Have to say will never order from MFI…
Have to say will never order from MFI again, on the Internet I sent a order through of 2 sets of curtains. And had to get untouch to find out why they didn't get delivered to my address. That was very stressful because you have to send emails, no one to talk to direct. Staff where polite and helpful but I couldn't seem to understand that the curtains where I stock when order via online. But I had to personally check twice because the order seemed to long. And then by a representative was told they are out of stock. So for me that was my DISSAPPOINTMENT.
27 marzo 2026
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I am sorry to hear of your experience as that is the last thing we would want for any customer.
I can see that the item was showing as in stock however the order that was placed was for a higher quantity than we had available. Apologies for the confusion and any delay.
We really appreciate you taking the time to share your thoughts!
Ste @ MFI
Easy and fast way to order
Easy and fast way to order. Good selection of patio rugs, and excellent price.
4 marzo 2026
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm so glad to see that you're happy with your purchase and experience with MFI!
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm so glad to see that you're happy with your purchase and experience with MFI!
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
i was not happy with the pillows i was…
i was not happy with the pillows i was expecting more bounce and 2 of my pillows were dirty like rejects
31 marzo 2026
Risposta di MFI
Thank you for your recent Trustpilot review!
I am so incredibly sorry to hear that your pillows didn't meet your expectations, more importantly, that they arrived in an unacceptable condition. This is certainly not the experience we want for our customers.
I have just sent an email to you so we can get this resolved immediately.
Vic @ MFI
Victoria Mansfield wow what can I say…
Victoria Mansfield wow what can I say very professional in dealing with my case. Went above and beyond. Truly 5*
2 aprile 2026
Non scritta su invito
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm glad to hear that you have had a positive experience and are pleased with the service provided by Victoria. 🙂️
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Vic @ MFI
I had a very helpful phone call from…
I had a very helpful phone call from Victoria Mansfield, and have to say that I've been very impressed with all of my dealings with MFI. I can highly recommend.
2 aprile 2026
Non scritta su invito
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm glad to hear that you have had a positive experience and are pleased with the service provided by Victoria. 🙂️
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Vic @ MFI
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm glad to hear that you think so highly of our service and quality! Offering great products at a fair price is exactly what we strive for.
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI. ☺️
Vic @ MFI
Thank you Victoria for your help!
I started the journey with MFI on a rocky road, missing items from my initial order, however Victoria Mansfield reached out and made great offorts to try and resolve, ultimately reissued the order again and close the matter. Many thanks Victoria!
2 aprile 2026
Non scritta su invito
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm glad to hear that you have had a positive experience and are pleased with the service provided by Victoria. 🙂️
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Vic @ MFI
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience and items from MFI.
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
quick efficient service
impressed how quick goods delivered very efficent service. price of goods very acceptable and quality good, depth of sheets best I been able to find. Fitted my deep mattress plus memory foam topper very well, brute force to fit corners down not needed, what a relief for my hands.
25 marzo 2026
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience and items from MFI.
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
Brilliant
Products exactly as described.
Quick delivery and best price I have found! Will definitely be ordering again.
25 marzo 2026
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience and items from MFI.
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience and items from MFI.
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
Wrong colour but good customer service
We ordered some bedding, but when it arrived, it was not the colour described. It was tan rather than cream.
We contacted customer services and while it took a little while, we were sent a label for free return and then a full refund. The lady at customer services was helpful, polite and efficient. She communicated well and showed the company in a good light.
1 aprile 2026
Non scritta su invito
Risposta di MFI
Thanks so much for your recent Trustpilot review!
While I’m sorry to hear that the bedding didn’t quite match the cream tone you were looking for, I am very glad we could make the return process smooth for you. 🙂️
It’s also wonderful to hear that our customer service team—and specifically the representative you spoke with—provided the polite and efficient support we strive for.
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI. ☺️
Vic @ MFI
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience at MFI!
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
To complete all information only once…
To complete all information only once and it was all correct.
I look forward to receiving the Bed Spread.
1 aprile 2026
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your experience and items from MFI.
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
I recently contacted MFI customer…
I recently contacted MFI customer service and had the absolute pleasure of speaking with Victoria Mansfield. I just had to leave a review because the experience was genuinely outstanding.
Victoria was one of the nicest people I’ve ever spoken to—so kind, patient, and incredibly helpful. She took the time to understand my query fully and resolved it perfectly, going above and beyond what I expected. It’s rare to come across customer service like this, and it made such a difference.
Thank you, Victoria, for your warmth and professionalism—you are a real credit to the team. I hope MFI knows how fortunate they are to have you!
Highly recommend based on this experience.
1 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your recent Trustpilot review!
I'm really pleased that you're happy with your service from Victoria!
We really appreciate you taking the time to share your thoughts!
We hope to see you shopping with us again soon! ☺️
Erin @ MFI
Straightforward
1 aprile 2026
Risposta di MFI
Thanks so much for your recent Trustpilot review!
I'm really happy to see that you were happy with our service.
We really appreciate you taking the time to share your thoughts!
Can't wait for your next order with MFI ☺️
Erin @ MFI
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
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