It was great until it stopped charging less than 3 years after purchase. Contacted customer service for help and they offered nothing. Just a plain “its out of warranty, nothing we can do.” Absolutely... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Broke after first time charging. Was told they can’t repair or replace the device, nor give me instructions on how to do this myself. They were cheeky enough to offer me a 20% discount on a new de... Leggi di più
L'azienda ha risposto
This purchase was an upgrade from my last rechargeable razor. What I love is that I can use it in the shower or not. It’s quick to grab and tidy up where needed, the blades stay sharp for a long while... Leggi di più
L'azienda ha risposto
I purchased a trimmer on Amazon and then the go-to bag from Meridian's website. I wasn't satisfied with the bag and April at Meridian resolved the issue with class and aplomb!🫡
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
High-quality grooming tools designed with you in mind...
Informazioni di contatto
3,5
Nella media
643 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
False Advertising
Am sure the person/people who are reading this hopefully understand English.
What does pair means? Why do I purchase 3 pairs and get 3 pieces instead!?
And why is the quality substantially reduced from years ago?
I paid with shipping and the customs fees more than half the price of the total, which ofc, non of the customs fees are under the shoulders of the meridian co,
Not the product I purchased, not the product I anticipated
7 ottobre 2025
Risposta di Meridian Grooming
Hi Majeed,
We're very sorry to hear about your unpleasant experience, and we appreciate you taking the time to share your feedback.
We sincerely apologize if the wording around our boxer briefs was confusing. When we state that "one pair of boxer briefs is included in one package," we mean that each package contains one pair (two-legged underwear), not two individual items. We understand how this could be misinterpreted, and we’ll review our product descriptions to make them clearer moving forward.
In regard to the quality of our products, please rest assured that we have not changed our quality standards. At Meridian, we continue to strive to provide high-quality underwear and grooming tools, and we’re sorry to hear that your recent experience didn’t reflect that.
We also understand that customs fees and shipping costs can add up, especially for international orders. While these charges are out of our control, we do understand how frustrating they can be.
We truly value your feedback, and we hope to have the opportunity to improve your experience in the future.
Best,
Team Meridian
Allergic reaction
I have had a reaction to this product, please be aware, no warnings on product
7 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi there,
Thank you for bringing this to our attention, and we're truly sorry to hear that you experienced an issue.
We’d appreciate it if you could share more details about the type of allergic reaction you had and which product may have caused it. In the meantime, please discontinue use of the product immediately.
We’d like to document this and help find a resolution, so our team will be reaching out to you directly via Trustpilot to request additional information. This will help us locate your Meridian account and order.
We look forward to assisting you further.
Best,
Team Meridian
Best trimmer ever!
Best trimmer ever!
It’s the best for men who tend to cut easily, you can shower with it and everything
They will also give you the best customer support if you have warranty and will provide you with a free replacement that will be shipped all around the world - perfect!
6 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Aviv,
Thank you for leaving a review.
We're thrilled to hear that you like your trimmer and that it's been a great fit for your grooming routine.
We're also really glad to know our customer support team took good care of you. Providing reliable warranty service is something important to us.
Thanks for giving Meridian a try!
Best,
Team Meridian
What other buyers are saying is true
What other buyers are saying is true, when you purchase from their website beware of anything discounted. It's discounted because they are auto enrolling you in a subscription and it's incredibly hard to catch.
I consider myself pretty thorough when reviewing my order while checking out, and even I missed it. And there are no reminders that you're in a subscription service, you'll just get a shipping confirmation notification months down the line.
Super shady and probably illegal in European countries (things are not as consumer friendly in the US).
On this alone I wouldn't recommend. Any company that has to resort to shady subscription services should be avoided. However the trimmer isn't even that good. The one I purchased is faulty (won't stay on despite a being charged), but at this point I don't want to bother dealing with Meridian to get it resolved.
BTW - Meridian will respond that unopened items can be returned and refunded, but it comes with a $10 processing fee. 🙄 Kind of ridiculous to get penalized on an item/subscription that you didn't knowingly order. They're definitely banking on customers being deterred by that.
As a bonus "kick them while they're down" anyone else having trouble unsubscribing from their marketing emails? I feel like I've done it so many times but I keep getting them. I don't know if I'm being opted in every time I interact with my account or what, but it's super annoying.
30 settembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Rose,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our subscription process and the Trimmer. It's never our intention to create confusion, and we completely understand how frustrating it can be to receive an unexpected charge or product.
To clarify, the discounted offer on our website does include enrollment into a subscription plan, which is outlined during the checkout process, prior to entering payment or shipping information. That said, we understand this can be missed, and we’re actively reviewing how we communicate this to make the process clearer and more transparent for all customers.
We’re also sorry to hear that the Trimmer didn’t meet your expectations. This is not the standard we strive for, and we’d be more than happy to assist with a resolution, whether that’s a replacement, refund, or support with the return process.
Regarding marketing email communication, we sincerely apologize for any inconvenience you've experienced while trying to unsubscribe. This certainly isn’t the experience we want you to have, and we’re investigating the matter to ensure all marketing preferences are properly honored.
We see that our team has previously been in touch, but if you still need further support, please don’t hesitate to reach out to us at support@meridiangrooming.com. We’re here to help and will do our best to make things right.
Best,
Team Meridian
No tugging!
Was skeptical about this not tugging. But it works well, with. I tugging. Tried dry- shaving as well. No tugging! Love that it is waterproof, too
29 settembre 2025
Risposta di Meridian Grooming
Hi CDD,
Thank you for leaving a review.
We totally understand the initial skepticism, so we're really glad to hear the trimmer delivered, no tugging, even with dry shaving!
We're also happy to hear you're enjoying the waterproof feature.
Thank you for giving Meridian a try!
Best,
Team Meridian
I did not reorder this product
I did not reorder this product , I ordered it in July and got it in July .
29 settembre 2025
Risposta di Meridian Grooming
Hi Rodney,
Thank you for taking the time to leave a review. We're sorry to hear about your experience and appreciate the opportunity to clarify.
It looks like you purchased our Trimmer Plus at a special discounted price. This offer includes enrollment in our subscription program, which renews automatically. We understand that these details can sometimes be missed, and we're here to help.
If you'd prefer not to continue with the subscription, you're welcome to return any unopened and unused full-sized products in line with our Return Policy, and we’ll gladly issue a full refund. You can start a return by clicking “Returns” at the bottom of our website’s homepage and following the steps provided.
If you need any help or have further questions, please don’t hesitate to reach out to our customer support team. We’re happy to assist you.
Best,
Team Meridian
Love the Slimmer Trimmer!
Love the Slimmer Trimmer! Fits my hand! Fits my body! Love the light on the trimmer! I have the Original Trimmer and it was great, but the Slimmer Trimmer takes it to a new level of smooth for me! Thank you!
29 settembre 2025
Risposta di Meridian Grooming
Hi Rob,
Thank you for sharing your feedback.
We're thrilled to hear that you like the Slimmer Trimmer, especially how it fits your hand and body, and that the built-in light is making a difference for you.
Thanks for giving Meridian a try!
Best,
Team Meridian
The actual product is great - tricked into a subscription sucked
The actual products and trimmer are great. The hidden, unmentioned subscription that came with it is not. The fact that they gave no mention of it with my purchase, no option to change the date, and only let me know once the order was shipped is egregious. The worst part, I probably would have subscribed, I just don't use product that fast.
I understand that a consultant probably came in and said, "You know why you're not actually profitable? You have a lot of happy customers, and none of them return. The real money is in subscriptions and product." And I'm not mad at that, I'm disappointed that instead of a positive experience, I'm left with a bitter taste that easily could have been fixed with a tiny bit of foresight. That's just bad business.
24 settembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Morgan,
Thanks for your feedback. We're really glad to hear you're enjoying the quality of our products.
That said, we completely understand your frustration regarding the subscription experience. It's never our intention to mislead or leave customers feeling caught off guard. Transparency is important to us.
Customers who choose the option that provides them with a special discount price will automatically be subscribed and charged for their renewal orders. Information about the subscription is displayed throughout the checkout process, before any shipping or payment details are entered.
We understand that some of our customers may overlook our renewal terms and their ability to delay, edit, and cancel a subscription prior to its scheduled renewal. In these cases, we would always be happy to issue a full refund on any unopened and unused full-sized orders that our customers choose to return in accordance with our Return Policy.
We want to make sure we can assist you accordingly, and have reached out to you via Trustpilot to request additional information that will allow us to locate your Meridian account and inquiry. We await your response and look forward to assisting you.
Best,
Team Meridian
I had an issue with the razor I bought…
I had an issue with the razor I bought from Meridian and when I brought this to the company’s awareness they immediately expressed genuine concern and tried several different ways to fix the problem.
When all such efforts failed in my case they promptly refunded my money. That was not something I expected or asked for.
Meridian’s customer service is exemplary; a level of professionalism sorely lacking in most companies today.
I have nothing but praise for this company and its employees!
Michael H,
Utah
18 settembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Michael,
Thank you for taking the time to share your experience with us. We're truly sorry the razor didn't work out for you, but we're grateful you gave us the opportunity to make things right.
Your kind words about our team and service mean a lot to us. We take a lot of pride in standing behind our products and ensuring our customers are supported every step of the way. It's incredibly rewarding to hear that our efforts made a positive impact.
If you ever need more help or have questions about our products in the future, we’re always here for you.
Best,
Team Meridian
Didn’t receive order
I ordered a replacement blade for my trimmer, but received a colon cancer screening test. Never received the blade I paid for. ??? So odd.
31 agosto 2025
Risposta di Meridian Grooming
Hi Kristi,
Thank you for leaving a review.
We're very sorry to hear about this unusual mix-up. The item you received is not part of our product line, and this definitely shouldn’t have occurred. We take situations like this seriously and are committed to resolving them quickly. Our team will contact you directly to ensure the correct item is sent out as soon as possible.
Thank you for your understanding, and we truly appreciate you bringing this to our attention.
Best,
Team Meridian
Fast delivery and great trimmer
Fast delivery and great trimmer! Had a brief mishap, self doing but customer service was great and fixed it (ordering only , not to do with product)
31 agosto 2025
Risposta di Meridian Grooming
Hi Ryan,
Thanks so much for leaving a review!
We're glad to hear your trimmer arrived quickly and that you're enjoying it. Mistakes happen, and we're happy our team could help get things sorted for you smoothly.
Thank you for giving Meridian a try!
Best,
Team Meridian
Body trimmer is best I’ve ever used but…
Body trimmer is best I’ve ever used but I lost the charging cable. It’s the original version so not a usbc, and nothing I had would fit it.
Dropped them an email and amazingly they replace them at no charge!
I’ve never left a review anywhere until now, but finally I found service like it should be, but never is, until now
6 settembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi David,
Thank you for leaving a review.
We're thrilled to hear that you like your Trimmer and that our team was able to help out with the charging cable. We know how frustrating it can be to lose something so essential, and we're always happy to step in where we can.
At Meridian, we believe great service should be the standard, not the exception, so it means a lot to hear that reflected in your experience.
Best,
Team Meridian
I bought Meridian Original a while ago…
I bought Meridian Original a while ago and I still consider it a great purchase. Read a bit that the newer models are not as good as the Original, so I am glad I went with that one
1 settembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Notorious,
Thank you for sharing your feedback! We're delighted to hear that it's continuing to meet your needs and that you're satisfied with your choice. Many of our customers also appreciate its performance.
Thank you for giving Meridian a try!
Best,
Team Meridian
Product purchased was faulty
Product purchased was faulty. In 6 months this came to light. The warranty team arranged a replacement. Reliable place when things go wrong and its not ur fault.
31 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Stanley,
Thank you for taking the time to share your feedback. We're sorry to hear that you encountered an issue with your trimmer, but we're glad our team was able to step in and make things right.
We appreciate your trust in us, and we're here anytime you need assistance in the future.
Thanks again for giving Meridian a try!
Best,
Team Meridian
I had an issue and It was resolved great service …
I had an issue and It was resolved quickly and promptly. With every interaction they have been personable and responsive. Every interaction with this company has been a pleasure.
22 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Brian,
Thank you for leaving a review.
We're thrilled to hear that your issue was resolved quickly and that your experience with our team has been consistently positive.
Providing personable, responsive support is a top priority for us, and it's great to know that we've met that standard for you. It truly means a lot to hear that every interaction has been a pleasure.
Thank you for giving Meridian a try!
Best,
Team Meridian
First time trimmer use
I've spent a lot of time researching different intimate body trimmers, reading various reviews on different websites. I decided upon Meridian the trimmer plus due to its consistent highly rated reviews. I ordered late Thursday evening and it arrived by lunch time Saturday, first impressions were good, well packaged and presented. I read the manual and put the trimmer straight on charge as I couldn't wait to try it out, I haven't shaved for a while as I knew that I was planning on buying a trimmer. W hat can I say, it worked exactly as it was advertised, I was a little hesitant at first, being very careful as to not cut myself, but the trimmer worked a treat. I didn't use a guard and it removed all the hair, nearly as good as a razor does, the best part, no rash or itching and I never experienced any cuts. I'm really impressed and am considering purchasing another one for my wife.
2 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Michael,
Thank you for sharing your feedback!
We're thrilled to hear that your first time using the Trimmer Plus went smoothly and lived up to your expectations. It's great to know the product performed just as you'd hoped, especially after all the research you put in!
We designed the Trimmer Plus with comfort, precision, and safety in mind, so it’s awesome to hear you had a clean, irritation-free trim without any nicks or itching. And we're honored that you're even considering purchasing another one for your wife!
Thank you for giving Meridian a try!
Best,
Team Meridian
I liked it while it worked
I liked it while it worked. I received the slimmer trimmer in April, it worked great for about 3 months. Now, it won’t turn on, even after charging for over 24 hours.
Updated from 2 stars to 4 stars.
Great customer service, I received a new trimmer within 2 weeks of my review.
2 agosto 2025
Risposta di Meridian Grooming
Hi Shaye,
Thank you for leaving a review.
We're very sorry to hear about what happened with your trimmer, and we appreciate you bringing this to our attention.
We absolutely want to make this right for you. One of our team members will reach out to you directly via email to assist you further. Thank you for your understanding!
Best,
Team Meridian
missing item in my order
Had a missing item in my order, and the customer service response was rapid and came to a solution without any further explanation. Honestly, I was surprised at how fast because I emailed on a Saturday afternoon. Thank you so much for the fast efficient support.
2 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Melody,
Thank you for leaving a review.
We're sorry to hear there was a missing item in your order, but we're so glad our team was able to resolve it quickly!
Thank you for giving Meridian a try!
Best,
Team Meridian
Excellent customer service
Received a damaged product and less than an hour after submitting a support ticket, I was notified that a replacement was being sent out. Based on the customer service, 5 stars.
2 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi B,
Thank you for leaving a review.
We're sorry to hear your product arrived damaged, but we're really glad our team could assist quickly and resolve this.
If you need anything else at all, we're always here to help.
Thank you for giving Meridian a try!
Best,
Team Meridian
Perfect Razor for Men
Amazing razor
I used this razor a couple days ago and it has created such a smooth surface with no bumps/spots (downstairs). It was very fast shipping and I am very happy with the price that I paid for it. One minor thing is that you have to use the razor flat on your skin because it got caught in a pore when I used it vertically, I did not cut me tho.
31 luglio 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Ryan,
Thank you for sharing your feedback! We're thrilled to hear that you're loving your trimmer and that it delivered a smooth, bump-free result where it matters most.
We're also glad your order arrived quickly and that you’re happy with the price.
Thanks for pointing out the tip about using the razor flat against the skin. That’s great advice, and we always recommend using it that way to get the safest, most effective trim. If you ever have any questions or need tips, feel free to reach out to us!
Thank you for giving Meridian a try!
Best,
Team Meridian
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.