It was great until it stopped charging less than 3 years after purchase. Contacted customer service for help and they offered nothing. Just a plain “its out of warranty, nothing we can do.” Absolutely... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Broke after first time charging. Was told they can’t repair or replace the device, nor give me instructions on how to do this myself. They were cheeky enough to offer me a 20% discount on a new de... Leggi di più
L'azienda ha risposto
This purchase was an upgrade from my last rechargeable razor. What I love is that I can use it in the shower or not. It’s quick to grab and tidy up where needed, the blades stay sharp for a long while... Leggi di più
L'azienda ha risposto
I purchased a trimmer on Amazon and then the go-to bag from Meridian's website. I wasn't satisfied with the bag and April at Meridian resolved the issue with class and aplomb!🫡
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
High-quality grooming tools designed with you in mind...
Informazioni di contatto
3,5
Nella media
643 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Great value for money
Great value for money. The product appears to be of great quality. The promotion was definitely worth it. Items arrived within the expected timeframe.
10 ottobre 2025
Risposta di Meridian Grooming
Hi Filipe,
We appreciate your feedback. It’s great to know you found the product high-quality and the promotion worthwhile!
Thank you for giving Meridian a try!
Best,
Team Meridian
Risposta di Meridian Grooming
Hi Charles,
We appreciate your feedback! It’s great to know your first experience with our trimmer was pleasant.
Thank you for giving Meridian a try!
Best,
Team Meridian
issue with order
I had an ordering issue and emailed my complaint. The issue was resolved within hours and new blades were at the house within a couple days. Exceptional service! Thank you!
16 ottobre 2025
Risposta di Meridian Grooming
Hi Tabatha Victoria,
We appreciate your feedback and are glad we could resolve the issue promptly.
Thank you for giving us the opportunity to make it right!
Best,
Team Meridian
Best on the market
10 ottobre 2025
Risposta di Meridian Grooming
Hi Timothy,
We truly appreciate your feedback! It means a lot to know our product stands out for you.
Thank you for giving Meridian a try!
Best,
Team Meridian
Risposta di Meridian Grooming
Hi Aviv,
Thank you for the feedback! We’re so happy to know you feel that way.
Thank you for giving Meridian a try!
Best,
Team Meridian
Risposta di Meridian Grooming
Hi Faisal,
We really appreciate your feedback! Happy to hear you’re enjoying it.
Best,
Team Meridian
Amazing Customer Service!!!
Amazing. My trimmer just stopped working one day out of the blue. I love it so much. Reached out about a replacement and was able to have a new one shipped to me within days! Stellar customer service!
15 ottobre 2025
Risposta di Meridian Grooming
Hi Cherise,
Thank you for leaving a review.
We’re happy to hear our team could resolve the issue quickly and that you’re enjoying your trimmer again.
We appreciate your feedback!
Best,
Team Meridian
Wery good quality and fast shipping :)
8 ottobre 2025
Risposta di Meridian Grooming
Hi Edgaras,
Thank you for leaving a review! We’re glad you’re happy with the quality and fast shipping.
Thank you for giving Meridian a try
Best,
Team Meridian
So easy
So easy! Got a replacement charging cord and it came super quick and company was communicative on when it would be delivered!
7 ottobre 2025
Risposta di Meridian Grooming
Hi there,
Thank you for sharing your feedback!
We’re glad the replacement charging cord arrived quickly and that our team kept you informed along the way.
Thank you for giving Meridian a try!
Best,
Team Meridian
Not as great as I had hoped
I found the videos on the website do be misleading and I thought that this would get a closer trim. It works much better on thin hair (my arms), but thicker hair (legs, bikini area, and armpits) are are still very noticeable. I do like it for womanscaping however.
7 ottobre 2025
Risposta di Meridian Grooming
Hi Zoë,
Thank you for sharing your feedback.
We’re sorry to hear the product didn’t meet your expectations, but we’re glad to know you’ve found it helpful for light grooming. The videos on our website are designed to demonstrate general use, but results can vary depending on hair type and thickness.
We truly appreciate your honest input. It helps us continue improving our products and communication.
Best,
Team Meridian
The machine is great
The machine is great, the subscription WICH I DID NOT WANT OR AGREED, that takes 50€ for wet little shitty towels is a absolute no go. Buy with caution.
6 ottobre 2025
Risposta di Meridian Grooming
Hi Andre,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select the subscription option, which provides them with a special price for our products. The information regarding the subscription is displayed throughout the checkout process before any shipping or payment information is entered.
Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
Good product, great service
Love the trimmer and the boxers. Shipping issues were sorted out very quickly and easily
13 ottobre 2025
Risposta di Meridian Grooming
Hi WF,
Thank you for leaving a review!
We’re thrilled to hear you’re enjoying the Trimmer and Boxers, and that our team could quickly resolve the shipping issue.
Thank you for giving Meridian a try!
Best,
Team Meridian
Speedy arrival
The buying process was smooth and the shipping was relatively quick. Having updates along the way made me feel much more secure about my purchase and it's arrival.
However, it would have been nice if the product came in more discreet packaging.
8 ottobre 2025
Risposta di Meridian Grooming
Hi there,
Thank you for sharing your feedback!
We’re glad the buying process and shipping updates made your purchase feel smooth and secure. We appreciate your feedback on the packaging and will take it into consideration as we continue improving our service.
Thank you for giving Meridian a try!
Best,
Team Meridian
Not worth it :)
I was put under a subscription that I did not want. The products do not work and I’m not a fan.
5 ottobre 2025
Risposta di Meridian Grooming
Hi Madeleine,
We’re sorry to hear that your experience with our products and subscription wasn’t what you expected.
At Meridian, we aim to make subscriptions flexible and easy to manage. You can cancel at any time by logging into your account at meridiangrooming.com/account/login or by contacting our customer support team at customer@meridiangrooming.com or via chat on our Help Center.
If you’re not satisfied with a product, our return policy allows first-time orders to be returned within 30 days for a refund (excluding shipping fees).
We appreciate you sharing your experience.
Best,
Team Meridian
I like the trimmer very much and the…
I like the trimmer very much and the replacement blades are fairly reasonably priced. Fast processing of orders and deliveries seem to go out in a timely manner!!!
11 ottobre 2025
Made with inferior materials
Their trimmer is made with inferior materials that degrade. Even though I took very good care of it the surface became gummy and sticky. It's awful now. Planned obsolescence. They expect you to buy a new one every few years. No wonder the planet is dying. These greedy short-sighted companies only think in terms of profit. Lost a customer.
12 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Ivan,
We’re truly sorry to hear about your experience with our trimmer. We understand your concerns regarding the degradation of materials and the impact on both your grooming routine and the environment.
At Meridian Grooming, we are committed to providing high-quality products that are built to last. Our trimmers feature ceramic blades designed for durability and a smooth glide. However, we acknowledge that materials can wear over time, especially with frequent use.
If your trimmer is still within the warranty period, we encourage you to reach out to our customer support team at customer@meridiangrooming.com for assistance with a replacement.
We appreciate your feedback, as it helps us improve our products. Thank you for bringing this to our attention.
Best,
Team Meridian
I didn't use it yet but I'm sure it will be awesome
I didn't use it yet but I'm sure it will be a hell of a product. I heard a lot about this trimmer brand and I was Excited to use one.
I'm still waiting for it to arrive it has fast delivery and a very good quality
10 ottobre 2025
Accidental subscription is not nice
I didn’t like it that I accidentally agreed on a renewing subscription when I thought I made a one-time purchase. I think the order process was misleading. Now I got sent products I didn’t want and I have to pay for them (even though returning is possible, the delivery cost has to be paid).
8 ottobre 2025
Risposta di Meridian Grooming
Hi Helen,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Customers who choose the option that provides them with a special discount price will automatically be subscribed and charged for their renewal orders. Information about the subscription is displayed throughout the checkout process, before any shipping or payment details are entered.
We understand that some of our customers may overlook our renewal terms and their ability to delay, edit, and cancel a subscription prior to its scheduled renewal. In these cases, we would always be happy to issue a full refund on any unopened and unused full-sized orders that our customers choose to return in accordance with our Return Policy.
Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
Risposta di Meridian Grooming
Hi Yafeu,
Thank you for sharing your feedback!
We're thrilled to hear that you had a great experience with our customer service team.
If you ever need anything else, we’re just an email or chat away!
Best,
Team Meridian
Delivery was delayed and I was supposed…
Delivery was delayed and I was supposed to travel abroad with my new groomer.
7 ottobre 2025
Risposta di Meridian Grooming
Hi Sergio,
We're really sorry to hear that your order didn’t arrive when you expected it, especially since you had planned to travel with your new Trimmer. We understand how frustrating that must have been and sincerely apologize for the inconvenience.
Timely delivery is important to us, and we’re actively working with our carriers to minimize any shipping delays. Our standard order processing time is 1–4 business days, during which our fulfillment teams work efficiently to prepare, pack, and hand off orders to our shipping partners.
Looking into your order, we can see it was placed on October 7 and has since been handed over to our shipping partner. You should be receiving it soon.
If you need any further assistance or have questions about your order, please feel free to reach out to our support team at support@meridiangrooming.com. We’re always happy to help.
Best,
Team Meridian
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