It was great until it stopped charging less than 3 years after purchase. Contacted customer service for help and they offered nothing. Just a plain “its out of warranty, nothing we can do.” Absolutely... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Broke after first time charging. Was told they can’t repair or replace the device, nor give me instructions on how to do this myself. They were cheeky enough to offer me a 20% discount on a new de... Leggi di più
L'azienda ha risposto
This purchase was an upgrade from my last rechargeable razor. What I love is that I can use it in the shower or not. It’s quick to grab and tidy up where needed, the blades stay sharp for a long while... Leggi di più
L'azienda ha risposto
I purchased a trimmer on Amazon and then the go-to bag from Meridian's website. I wasn't satisfied with the bag and April at Meridian resolved the issue with class and aplomb!🫡
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
High-quality grooming tools designed with you in mind...
Informazioni di contatto
3,5
Nella media
643 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Hidden subscription fees
The product itself is good, but I was subscribed to a recurring order without my consent. I purchased a bundle during a sale and had no idea that two items were tied to a two-monthly subscription. There was no subscription information shown at checkout or on my invoice. The only mention of a subscription came later in a follow-up email after the delivery was complete; an email many people wouldn’t think to check. By that point the renewal had already been charged, leaving no opportunity to cancel. I’m now disputing the charge through the company and PayPal, but wanted to warn others to be careful when purchasing.
9 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Zee,
Thank you for sharing your feedback, and we’re genuinely sorry for the frustration this experience has caused. We’re glad to hear you enjoy the product itself, and we completely understand how upsetting it would feel to be surprised by a subscription you didn’t realize you were opting into.
Customers who choose an option that includes a special discounted price are automatically enrolled in a subscription, and renewal orders will be charged at the indicated interval. Information about the subscription is displayed throughout the checkout process. It sounds like this wasn’t clear in your case, and we apologize for any confusion this created. We never want customers to feel misled or caught off guard by a renewal charge.
We’re also sorry to hear you missed that follow-up email regarding the subscription. Customers should have a clear opportunity to review or update their subscription settings before any renewal is charged, and we’re actively reviewing our communication flow to make this process more transparent.
Our team will look into your charge dispute and make sure it’s resolved fairly. Please reach out to us at customer@meridiangrooming.com with your order details so we can assist you right away.
Thank you again for bringing this to our attention. Feedback like yours helps us improve the experience for everyone.
Best,
Team Meridian
I was skeptical at first…
I was skeptical at first cause the shipment took a while to arrive. Figured out it was due to the courier in my area . It gets the job done , nothing more than what it's promised to do. Affordable, portable, quite and efficient. Even after a recent malfunction, the support team rushed to my aid , they shipped a replacement right away and also sent me detailed instructions so that I don't screw up again . Very thankful, definitely worth it .
28 agosto 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Theo,
Thank you for taking the time to share your experience with us. We’re sorry to hear your order took longer than expected to arrive, but we’re glad you were able to get clarity on the courier delays in your area.
It’s great to hear that the product is meeting your expectations as being affordable, portable, quiet, and efficient is exactly what we aim for. We’re also pleased that our support team was able to step in quickly when you experienced the malfunction. Getting a replacement out right away and making sure you had clear instructions is part of our commitment to making things right whenever an issue comes up.
We truly appreciate your patience. Thank you for giving us the chance to help. We’re grateful to have you with us!
Best,
Team Meridian
Honoured black Friday discount
I bought a product a day before the black Friday discounts hit and when I saw the discounted price I'd just missed, I asked if I could have the same discount, despite my order having been processed. I quickly got a response back and received a refund for the difference in price
26 novembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Scoopy,
Thank you for sharing your feedback!
We’re so glad to hear that our team was able to help and ensure you received the Black Friday discount. We always want our customers to feel valued, and we’re happy everything was resolved quickly for you.
We hope you enjoy your purchase!
Best,
Team Meridian
I love the fun colors of the trimmers, great cut.
I love the fun colors of the trimmers. Design is important too! I have had another brand that sounds like a gardening tool. And it was fine too. I prefer this brand. I think it cut closer and left me less irritated when hair grew back
I purchased my second trimmer.
We needed a new blade and hubby accidentally threw it away so I bought another one
I’ve tried razors and trimmers. This one is my favorite by far.
3 novembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Angela,
Thank you for sharing your feedback.
We’re thrilled to hear that you like colors and design. It’s great to know that our trimmer gives you a closer, more comfortable trim compared to others you’ve tried.
We’re honored that you chose us again for your second trimmer. If you ever need support or replacement parts in the future, we’re always here to help.
Thank you for giving Meridian a try!
Best,
Team Meridian
Shipping In Romania was a little long…
Shipping In Romania was a little long but the Customer Service was verry good and always responded!
The trimmer premium and the box are working perfectly. Smooth Experience😁
31 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Mihai,
Thank you for sharing your feedback!
We’re glad to hear that your items arrived in great condition and that you’re enjoying the Trimmer Premium. We appreciate your patience with the longer shipping time to Romania and are happy to know our customer service team was able to support you throughout the process.
Thank you for giving Meridian a try!
Best,
Team Meridian
I was signed up for a subscription…
I was signed up for a subscription without realising then recieved a notification to say that I had an order being sent out. I went to the website and tried to cancel the order using the cancle button however an error message kept coming up and I was charged and the items were shipped. I contacted customer service with photographic evidence and one week on i'm still waiting to get a refund. It was a small amount of money and is much needed. Products are good but customer service after is awful.
8 novembre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Kimberley,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Customers who choose the option that provides them with a special discount price will automatically be subscribed and charged for their renewal orders. Information about the subscription is displayed throughout the checkout process, before any shipping or payment details are entered.
We’re very sorry for the difficulty in canceling your order. We understand how frustrating it is to be charged and have an order shipped when you tried to cancel.
We apologize for the delay in our customer support team's reply. Please double-check if you reached out to us at customer@meridiangrooming.com. Our team will review your case, confirm your cancellation, and process your refund as quickly as possible.
We’re committed to making this right for you.
Best,
Team Meridian
Risposta di Meridian Grooming
Hi David,
Thank you for taking the time to share your experience. We're glad to know our products and service delivered the quality you expect.
Thank you for giving Meridian a try!
Best,
Team Meridian
I love my trimmer
I love my trimmer. I use it for shaving, ear, neck, and hair trimming. It stays charged for long periods and does the job perfect as I like it. Thank you!
30 maggio 2025
Risposta di Meridian Grooming
Hi Jason,
Thank you for leaving a review.
We’re thrilled to hear that your Trimmer is performing perfectly for all your grooming needs. It’s great to know the long-lasting charge and overall performance are meeting your expectations.
We are glad you're enjoying your experience!
Best,
Team Meridian
change monthly
I think for monthly should be more than 3 months. I'm a woman and I don't shave everyday like men. I would like to see 6 months. Why up to 3 months? Please change that. Thank you!
26 ottobre 2025
Risposta di Meridian Grooming
Hi there,
Thank you for your feedback! Our standard subscription renews every 3 months, but we understand that may be too frequent if you don’t shave daily. Your suggestion for a 6‑month interval is great, and we’ll pass it to our team for consideration.
In the meantime, you can adjust or delay your subscription in your account or by emailing our support team at customer@meridiangrooming.com to better match your shaving routine. You can also cancel and reorder anytime.
We appreciate your feedback.
Best
Team Meridian
Great and not insanely priced like others
26 ottobre 2025
Risposta di Meridian Grooming
Hi Logan,
Thank you for leaving a review.
It’s great to know our quality and pricing met your expectations. Thank you for taking the time to share your experience.
Best,
Team Meridian
Risposta di Meridian Grooming
Hi Ash,
Thank you for your review! We’re happy to hear you’re loving the trimmer and that it’s working great for you.
Thank you for giving Meridian a try!
Best,
team Meridian
Scam
Tried to cancel order before it was packaged or shipped and was denied, then told I could get a full refund but hid details about a $10 restocking fee.
24 ottobre 2025
Risposta di Meridian Grooming
Hi Kelly,
Thank you for taking the time to share a review.
We’re sorry to hear about your experience and understand your frustration. At this time, return shipping costs are not covered under our return policy, but we truly appreciate your feedback and will keep this in mind as we continue improving our processes.
Once an order is submitted to our warehouse for packing and shipping, we’re unable to make edits or cancellations due to our automated fulfillment system designed for timely delivery. We apologize for any inconvenience this has caused and appreciate your understanding.
If you have any questions, feel free to email our customer support at customer@meridiangrooming.com, and they'll be happy to assist you.
Best,
Team Meridian
Torture device
Item never arrived.
Update - item finally arrived(box damaged). After fully charging, I proceeded to shave my chest…IT LITERALLY DID NOTHING (other than leave red marks all over my chest)! I then tried to shave more intimate areas and was left with nasty cuts and nicks. The worse part was that I didn’t shave any hair! Little did I know when I forked out over £60, that I was buying an instrument of torture! Current taking legal advice.
23 ottobre 2025
Risposta di Meridian Grooming
Hi Jamie,
Thank you for leaving a review.
We’re sorry that you had an unpleasant experience and that you have not received your order yet. This is not the kind of experience we want for our customers, and we truly appreciate you bringing this to our attention.
We see you have been in contact with our customer support team. We hope this gets resolved soon. We truly appreciate your understanding!
Best,
Team Meridian
Best value, Best experience, Best trim.
Easy to buy, arrived fast for a non-Amazon package (2-3 Days), Product is spot on, does what is says and cuts hair really well. Zero fear I can hurt myself with it in anyway. IS a superior product and costs half of what Manscaped's lawnmower does.
Overall: Great Value, Better than other trimmers I've tried, and I got a surprise extended warranty in the box. So Meridian must back their product to go the distance which is reassuring.
22 ottobre 2025
Risposta di Meridian Grooming
Hi Richard,
Thank you so much for the feedback! We're thrilled to hear that you had a smooth purchasing experience and that your order arrived quickly. It’s great to know the Trimmer Premium is delivering the performance and safety you were looking for.
We’re also glad the extended warranty was a pleasant surprise! We stand behind the quality of our products, and it’s great to hear that this added some extra reassurance.
Thanks again for choosing Meridian and for taking the time to share your experience. We truly appreciate it!
Best,
Team Meridian
Haven’t received it :(
21 ottobre 2025
Risposta di Meridian Grooming
Hi Kayla,
Thank you for taking the time to leave a review.
We’re sorry to hear about the delay with your order. According to our records, your package was delivered on October 24th.
If for any reason you haven’t received it, we recommend checking with anyone who might have accepted the delivery or your local delivery office. If you’re still unable to locate it, please contact our customer support team, and we’ll be happy to assist you further.
We really appreciate your patience and understanding, and we’re grateful you chose to shop with us.
Best,
Team Meridian
shady subscription practices
Be extremely careful when buying, as discounted items or even "free-bes" they let you pick at check out, means you automaticallu get signed up to a subscription every 2 months.
There is no email given to you after notifying you about this, just tiny font when you pick your free be and again at check out... Something people can VERY easily overlook, as this is not a typical business practice and feels borderline illegal.
Canceling your subscription is even more convoluted, as you need to go to their website. Go to their FAQ and support, go to subscriptions, cancel subscriptions, sign in to your account, then press subscritions in the hamburger menu, input your email AGAIN to get a generated link in your email to ACTUALLY access your subscription and then finally cancel it after 3-4 slides trying to trick you into pausing it or keeping it.
You've been warned. Just for this I won't bither with them anymore. Real rating would br 0 if I could, but I want those browsing the "perfect stars" to be aware of this.
21 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Agar,
Thank you for leaving a review.
We’re truly sorry for the frustration you experienced, and we understand why the subscription process felt unclear and difficult to navigate. This is not the experience we want for our customers.
To clarify, certain discounted add-ons and gifts at checkout do include an optional subscription, and this information is displayed at checkout. That said, we recognize that it can be easy to overlook, and we appreciate you bringing this to our attention. Clear communication is important, and we’re actively working on improving how this information is presented.
We also apologize for the inconvenience you encountered when canceling your subscription. Your description highlights areas where the process can be simplified, and we’re reviewing this internally to make it more straightforward for all customers.
We appreciate your honest feedback, it helps us improve. If there’s anything we can do to assist you further or address any remaining concerns, please feel free to reach out to our support team.
Best,
Team Meridian
replacement blades covered in grease
I ordered replacement blades they were all covered in some kind of grease or oil within the package. After washing the blades and my hands profusely it was still sticky, I tried to go ahead and use it, blades didn't shave anywhere near the old blade I wanted to replace and made everywhere it touched greasy. I didn't go through with a complaint or return of the blades because I lost my trust in meridian and didn't want to deal with the hassle of correspondence and return. I will look for another brand.
21 ottobre 2025
Risposta di Meridian Grooming
Hi Selim,
Thank you for taking the time to share a review.
We’re really sorry to hear about your experience with your replacement blades.
What you described definitely doesn’t sound right, and we’d like to make it right for you. Please reach out to our support team at customer@meridiangrooming.com so we can assist you and rectify this. Your trust means a lot to us, and we appreciate your feedback as it helps us improve.
Best,
Team Meridian
Risposta di Meridian Grooming
Hi chidiebere,
Thank you for leaving a review.
We’re truly sorry for the worry and inconvenience this delay has caused. We completely understand how frustrating it is when a package takes longer than expected, especially with express shipping.
Our fulfillment period is typically 1–3 business days before shipping, and express delivery usually takes another 1–3 business days once dispatched. We’ve checked and can confirm that your order was shipped and delivered within this timeframe.
We really appreciate your patience and understanding, and we’re grateful you chose to shop with us.
Best,
Team Meridian
The shipment took more 20 days and thin…
The shipment took more 20 days and thin they said it’s lost
20 ottobre 2025
Risposta di Meridian Grooming
Hi Qais,
Thank you for leaving a review.
We’re very sorry to hear about the delay and that your original shipment was lost. We can see that when this was reported to our customer support team, they immediately created and shipped a replacement order for you at no cost.
We appreciate your patience and understanding while this was resolved.
Best,
Team Meridian
Meridian Grooming #1
Meridian Grooming provides exceptional customer service and truly cares about their customers. They handled my issue quickly and professionally, which built a lot of trust and confidence in their brand. I’m very satisfied with their support and will definitely continue ordering from them in the future. Highly recommend Meridian Grooming for both their quality products and reliable service!
22 ottobre 2025
Non scritta su invito
Risposta di Meridian Grooming
Hi Ahmed,
Thank you for taking the time to leave a review.
Providing excellent service and quality products is our top priority, and we’re so glad to know you had such a pleasant experience with us.
Thank you for giving Meridian a try!
Best,
Team Meridian
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