UK-MC Recensioni 456

Tracking information was poor. The good were faulty on arrival. While communication from the customer service department was prompt, they initially offered me a partial refund of £9 (the item was £38.99). When I refused to accept this, they increased the offer to £22 and suggested I could give the damaged item as gift to a friend. Only when I threatened to report them to trading standards and recover my money from my credit card company did they offer a replacement item. This has not yet arrived so I may well still have to do this.

Very happy with the fit and quality of the bikini top and the one piece swimsuit.
Buying swimwear is rarely an enjoyable experience as a plus size lady, but Meet.curve has managed to change that with their excellent choice and efficient service. I will definitely be back for more.

The delivery was delayed by 2 weeks so I did not receive the goods in time for my holiday. When I wanted to return the items they offered initially gift card, then a partial return so I can keep the items, but I do not need them any longer so will insist on a full refund. The whole process seems very dishonest and I don't think this is a trustworthy company. Avoid unless you want to be scammed.

There was nothing wrong with the items, they were as advertised but I had not realised how difficult and expensive it would be to return them. They did not look good on me and I am used to ordering to try things on at home and then returning the items for free. I should have read the small print! While the customer service were polite and tried to be helpful, in order to get a refund I had to pay for shipping to America. This is not the case with other companies I use and so I would not use Meet Curve again or recommend them to my friends. This is a shame as I would have liked to try more of their products.

Do not order unless plan to keep the whole order!
I ordered few swimsuits in different sizes (as have gained weight after birth and sizing overall has been tricky). They were slow to arrive, so I couldn’t get them on time for a holiday and had to order one from Next instead (quick, good value for money!). When the swimsuits finally arrived, I got busy with life (work, toddler, etc), believing the return policy is like everywhere else - 30 days. When I finally got to this, I chose 1 and wanted to return the other ones. That’s why the customer service said that return policy is 15 days (who has 15 days?!). I now accept that should have read the website carefully before ordering, but I was blinded by a lovely ad on IG -and in a rush. Big mistake. It’s frustrating that the response I got was :”we believe you have read the return policy and then bought the items”. Excuse me, it’s impressive how they can read my mind miles away. From other reviews I see that am not alone. Huge mistake to order from them. Never again and will spread the word.

DO NOT ORDER FROM THIS COMPANY!!!!

I Ordered two bikinis which were fine but I had changed my mind about what style of swimwear I wanted for holiday. Tried to get information for a refund as advised by the website and when I emailed I explained why I wanted a refund, only to have a reply supplying none of the refund information but asking why I wanted to return my items. I explained why and again asked for the return address. They then emailed and told me that the return address was in Elizabeth NJ. I was offered a gift card or £22 in a refund and to keep the products. For reference I spent £83. I requested the address AGAIN and was then offered a refund of £44 and to “gift the items to a friend”. I could not believe I was haggling for my own refund!!! I have written to trading standards, and the FTC given that the return address is American and have got my bank involved to get the refund. Since telling the company this, and reminding them that this was route of getting a refund is not outlined in their refund policy, they have given me a return address and I have been able to pay for shipping to return the items, meaning that I will be £19 less off when (if) the refund arrives, but will still be better off than the stupid amount of money they wanted me to settle on. I am astounded that a company runs in this way and cannot believe that I have had to fight for a refund in this way. Do not buy from this company. They look SO legit on their site and their social media, but their customer service is poor and they want to keep your money in the process. Such a terrible experience and not one I want to repeat!

If I could give less than 1 I would. Terrible company - try to make out they are uk based but when you wish to return items it’s to the USA so they offer partial refunds or a ‘gift voucher’ whilst also not explaining that is a full final settlement. The the sizing isn’t consistent so you are unlikely to luck out & get what you order. Now having to go via my bank to get my money back - Avoid big time.

Lovely swimsuit, well made and fits very nicely.
Shipping time is very slow. These are sent from China. You need to allow a minimum of 3 weeks to receive it. It would have been good to make this very clear before purchase.
Mine arrived far too late for its intended debut.

If i could give no stars i would

Very poor standard items particularly on sizing

Trying to arrange a return and full refund
Having received 2 emails trying to offer me partial.refunds if I keep the items I
Have been given a return address in the USA and am still waiting for a reply as to why seeing as this company is in China

The customer service is not what I expected, so I thought the website wasn't real, but after their response and receiving my Bikini which was amazing and looks fantastic on me ,

DO NOT BUY FROM THIS COMPANY!! They present themselves as a UK company but do not mention anywhere that returns have to be sent to the USA at your expense, which takes so much off the refunded cost that it’s functionally a no-returns sale.

Great fit very happy with the service. Thank you.

The goods came quickly and were exactly as shown on the website. Excellent quality and fit

Awful company that misrepresented quality of their items. Not based in the UK, terrible customer services and misleading ads- leaves an especially bad taste in the mouth because they take advantage of bigger girls. don’t trust and don’t buy.

Super quality costume, perfect fit, sexy and stylish 😊

1 piece was sewn incorrectly and had loose threads. I asked for refund and still awaiting resolution after being asked to send in pictures and being offered a partial refund of store credit. 2 piece also ordered is fine and I will keep.

Good quality material good range of sizes for larger ladies just a long delivery time

Do not buy from Meet.Curve.Co.Uk! Sizes are completely mismatched to size guide. All items ordered in the UK and are too small. I followed their published size guide and even ordered one size larger. Items arrived and are too small. The quality is poor: very thin material and sloppy stitching. When I notified Meet.Curve support about the problem and expectation of return instructions they tried to get me to keep the useless items by offering me a partial refund (about20%). I said no, that I expected a complete refund and paid return as the items are not as advertised or fit for purpose. They responded with an offer of about 45% refund, and keep the items and give them away How ridiculous. I don’t think my friends or family would appreciate a poorly made see through swimsuit. Finally, they gave me a USA return address which would be at my own expense and include customs fees. I’m still waiting for them to follow distance online selling rules and send me paid return instructions. Sadly, my holiday is approaching in less than 3 weeks and I’m still in need of a new swimming costume!

Product never arrived the full address wasn’t put on the package so the delivery company delivered it to a random address so I haven’t located it.
Customer service from both curve and yodel the delivery company was terrible - both passed the buck to the other- will never use again or recommend

To be honest all the information that would raise red flags is available on the website and following Google searches.

For instance, I paid £18.99 to expedite the delivery figuring it would be with me in 4 - 5 days. Actually, speedy delivery is 12 - 15 days.

I'm returning the items now because the quality is so poor and that's cost me £40 delivery.

Just avoid like the plague.