Medi Alarm 247 Recensioni 

I can’t stress strongly enough how shocking this company’s sales tactics are. Like many of the other reviews they cold-called my 85 year mother and pressurized her into given them not only her bank details but also her key-safe number that her carers use to let themselves in. They caused huge upset, stress and distress to a vulnerable elderly person. Have reported them to the police and trading standards.

Extremely heavy sales to old & vulnerable people. Today is the 3rd time my mother has phoned me in tears having had more than 3 phone calls from Medi Alarm pushing her to buy their product. Even after saying she wanted to talk through with me and compare other products, they insisted on rearranging a follow call. There were various sales people phoning her home. Even after phoning then on 12/9/25 to say she did not want an alarm from them she received a letter today 23/9/25 saying thank you for choosing MediAlarm 247 and direct debit details needed. What they have put my mother through is disgusting and should not be allowed, they are frightening old people living alone. They were bullish and demanding and pressuring my mother to buy by giving her frightening consequences. Where did they get her number from in the first place - she is Xdirectory and they knew which bank she had. Not an acceptable way to do business. Interesting that they do not have a complaints procedure either. Although my mother and I agree with the product itself to help older people living alone, I most certainly would not recommend this company.

Medi Alarm 247 has been a true game-changer for our family. With our father living independently and us being miles away, we were constantly worried about his safety and well-being. Since setting him up with Medi Alarm 247, we've felt so much more at ease knowing he’s protected and that help is just a button away.
The technology is impressive—easy to use, reliable, and offers great peace of mind. One of the features we appreciate most is being able to monitor alerts and check in on his status remotely. It truly bridges the distance between us and helps us feel connected and reassured that he’s safe.
Their customer service has also been excellent. From setup to ongoing support, the team has been responsive, kind, and genuinely invested in making sure our father is well cared for.
This is more than just a product—it’s a service that provides security, independence, and comfort for our loved ones, and peace of mind for families like ours. We highly recommend Medi Alarm 247 to anyone looking for a reliable personal emergency response system.

We’ve been using Medi Alarm 247 for a while now to help support our mother, and I can honestly say it’s been a game-changer. The product itself is excellent—easy to set up, reliable, and gives us peace of mind knowing that help is just a click away.
The app system is fantastic. It’s user-friendly and allows us to monitor everything remotely, which is a huge relief. We can check in on her, get real-time updates, and feel confident that if anything goes wrong, she’s got the support she needs instantly.
But what really sets Medi Alarm 247 apart is the customer service. They've been incredibly responsive, answering any questions we had quickly and with care. It's clear they genuinely care about their customers and want to make sure we're getting the most out of their service.
If you're looking for a trustworthy and easy-to-use monitoring system for your loved ones, I highly recommend Medi Alarm 247. It’s been an invaluable resource for us and has made a big difference in ensuring our mother’s safety and well-being.

Cold called my wife's mother and pressured her into giving them her bank details after some time on call. She will cancel it via her bank but this is no way to run a reputable business. Not to be trusted.

I couldn’t be happier with this medical wrist alarm watch! It gives me (and my family) peace of mind knowing help is just a button press away. The watch is lightweight, comfortable, and looks just like a regular smartwatch—which is great for daily wear. The alarm function is loud and effective, and the emergency alert feature works flawlessly. I love that it includes features like fall detection and GPS tracking, which adds another level of safety. Setup was simple, and the battery lasts longer than expected. This device has truly made a difference in our lives. Highly recommend to anyone needing extra security for themselves or a loved one!

Please don't buy from this company. They only what your money. I will also contact Wandsworth council to report this company as they operate in partnership with the council.
They pressured my 86 year old father into a contract even though he has another personal alarm system. Eventually I got through to the company and managed to cancel the contract. This was in Sept 2024. The agent I spoke with assured the 1st month's payment would be waved as we had cancelled within 14 days, In June 2025 we received several reminders initiated by Medialarm247 via Wandsworth council outsourced company called capatia.co.uk for payment of the 1st months rental.

Great service would highly recommend to anyone in need of the service

Pressured my elderly parent into giving his bank details over the phone to set up a direct debit.
Assumed this company is a scam, then received info in mail. Company not answering phone calls to try cancel the direct debit

Highly recommended very helpful process start to finish.
Super easy to set up.

Medialarm is the best purchase we have made, gives us absolute peace of mind. The cost is also really reasonable, would highly recommend.

Got one for my mum. So useful can’t recommend enough! 5*

I recently signed up with MediAlarm247 for a personal alarm service, and I couldn’t be more impressed. From start to finish, the whole process was smooth, professional, and reassuring.

The ordering was simple, and the team made everything incredibly easy to understand. The device itself arrived quickly, was easy to set up, and most importantly it just works. It gives real peace of mind knowing that help is just the press of a button away, especially for elderly family members or anyone living alone.

What really stood out was the personal touch. The customer service team were brilliant, friendly, helpful, and clearly passionate about what they do. It’s not often you feel genuinely looked after by a company these days, but MediAlarm247 delivered on that in every way.

I wouldn’t hesitate to recommend them to anyone looking for a dependable, caring, and affordable emergency alarm solution. Truly 5-star service

Purchased a pendant for my grandmother, the customer service I received was 2nd to none product arrived within three days and had fantastic support in setting the pendant up over the phone with medialarm.

Great Company & a friendly team!

We signed up with MediAlarm 247 for my elderly grandmother, and it’s been one of the best decisions we’ve made for her safety and our peace of mind. The setup was quick and straightforward, and the team was incredibly helpful in answering our questions.

What really stands out is the fast response time – we had one minor fall incident, and the support team was on the line with her in seconds. It gave us such reassurance knowing she’s never alone and help is always there if needed.

Highly recommend MediAlarm 247 for anyone looking after an elderly loved one. It’s more than just a device – it’s peace of mind for the whole family.

recently purchased the MediAlarm247 personal SOS alarm for my elderly mother, and it has been a game-changer. The device was incredibly easy to set up, and the instructions were clear and straightforward. 

What truly sets MediAlarm247 apart is their outstanding customer service. From the moment we placed the order, the team was attentive and responsive, ensuring that we had all the information we needed. 

The SOS button provides both my mother and our family with a sense of security, knowing that help is just a button press away. The fall detection feature adds an extra layer of safety, which is invaluable. 

I highly recommend MediAlarm247 to anyone looking for a reliable and user-friendly emergency alert system for their loved ones.

purchased product for my elderly auntie. Very happy with service. Highly recommended

We have been using medialarm247 for 2 years now and they have been amazing. my husband has had 2 accidents, both times we were thankful for the device. i cant recommend them enough. Thank you MediAlarm247.

Saleswoman pressurised my mother into signing up and giving over her bank details. Mum tried to object and said she wanted to discuss with us first but the woman just spoke over her. Afterwards mum very upset. Said she felt quite scared. I’m absolutely disgusted that a firm purporting to provide support for elderly, vulnerable people would employ such tactics. Also curious as to how they obtained her details right after she had been referred by our local care services for a care line. Local authorities have confirmed they do not work with this company.