Totally taken care of. Everything explained very well, and answered all my questions thoroughly. Connor was the young man who dealt with me he was. A credit to his company. Would recommend these to a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was promised a wrist alarm when I purchased this but was sent Medallion type until the wrist one became available. I have phoned and told the beginning of August did not materialise, phoned agai... Leggi di più
L'azienda ha risposto
I spoke to Brad this morning, and he was so helpful and so friendly, My review for Brad is 100% and if I could give more I would. Thank you, Brad, Brad for your kindness and your understanding.
I spoke to James today xx He is so kind and helpful thoughtful and just Wonderful. Thank you for all your services xx Also Connor xxx I will recommend to my friends. Take care xxzxxx
Dettagli dell'azienda
Scritti dall'azienda
MediAlarm 247 provides monitored GPS safety devices for adults and lone workers across the UK. Our range includes GPS safety watches and personal alarm pendants with features such as SOS calling, accurate location tracking, fall detection, two-way voice communication and health and wellbeing monitoring. When an alarm is activated, the wearer can speak directly through their device to our friendly, trained UK-based monitoring team. Support is available 24 hours a day, 365 days a year, helping customers feel safer and giving their families greater peace of mind. Our promise is simple: compassionate support whenever you need us, delivered with respect, dignity and confidentiality. Safety. Independence. Peace of mind.
Informazioni di contatto
17 Cobham Road, BH21 7PE, Wimborne, Regno Unito
- 0800 688 9961
- hello@medialarm247.com
- medialarm247.com
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Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
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I was promised a wrist alarm when I…
I was promised a wrist alarm when I purchased this but was sent Medallion type until the wrist one became available.
I have phoned and told the beginning of August did not materialise, phoned again told the beginning of Sept.
Have tried phoned several times since but recording days everyone busy and to leave name and number then promptly told the mailbox is full no longer able to receive messages. I have emailed,and to date I've had no reaction. I am very concerned.

Risposta di Medi Alarm 247
Very helpful understanding made me feel…
Very helpful understanding made me feel not rushed very relaxed explained everything brilliant very happy customer today he deserves a mention still haven't received my medi alarm watch yet its been over 1 week

Risposta di Medi Alarm 247

Risposta di Medi Alarm 247
Excellent Service would highly…
Excellent Service would highly recommend would rate higher if i could

Risposta di Medi Alarm 247
Excellent customer services
I was well impressed with
the service given.
I had a good friendly phone call with Brad who talked to me throu everything, i needed to know was clear and concise .Answered any queries I needed to know about. It.made a very pleasant to be able to talk to a live person, not a robotic voice or list of multiple questions . Ive no doubt at all that I have made the right decision in choosing your product. Especially with such such a good customer service team for support

Risposta di Medi Alarm 247
Very happy with the service from…
Very happy with the service from Medilarm. Very professional and would fully recommend

Risposta di Medi Alarm 247
Great service!
Great service from initial order. Would highly reccommend.

Risposta di Medi Alarm 247
Friendly helpful advisor
Friendly helpful advisor, Gave the information I needed to make an informed choice of the service and what I could expect.
Awe Kevin was really nice and…
Awe Kevin was really nice and complementary and funny very nice.
A Great service and a great product.
A Great service and a great product.
Would recommend.
useless
great when they wanted my buisness signed up unit came no charger lead phoned was told will put in post arrived today 1wk later last thur tried unit didnt work monitoring called and said unit was faulty as they were unable to talk through it told me to retry and same happened phoned medialarm goes to message system was called back they confirmed software problem promised to call back later that afternoon or ist thing fri now 10pm monday and still waiting tried unit again today still faulty have send 3 e mails and phoned 3 times not 1 reply even e mailed sales person no reply how can u trust these people with ur welfare when they treat u like this
Assistance with purchase
After calling up for some help and speaking to Conor, I was passed onto Sophie who helped me with exactly what I needed. She went through step by step and made everything so simple. She’s a credit to this company and I hope they realise this.
Thank you again!
I purchased a MediAlarm for my grandad…
I purchased a MediAlarm for my grandad as he’s recently had a fall and the customer service has been incredible from the beginning would definitely recommend!!
Great Communication
Spoke with Sophie on the phone she was fantastic, very clear and polite and she was able to give me in depth responses to my questions. Highly recommended.
Brilliant customer service Sophie was…
Brilliant customer service Sophie was amazing with helping me.
Feeling a lot safer.
Received goods on time.
I feel a lot safer when I venture out, where as before I wouldn't go to far from home.
Alarm
Bought an SOS alarm for my mum, fantastic customer service was very helpful, will recommend 😊

Risposta di Medi Alarm 247
Sharing of information
Made enquiries looking to use the service. Unfortunately phone number was wrong. They called the number which belongs to someone else and gave the person my email address. This is a breach of GDPR and I will definitely not be using this company if that is how they handle customers personal information.

Risposta di Medi Alarm 247
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