I’ve been banking with Mechanics for a full year now and the staff is amazing. Specifically Nicole, Erin and Donna have all been very helpful in setting up CDs for me each month. They are all very kin... Leggi di più
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Scopri cosa dicono le persone
We had the opportunity to bank with Mechanics bank over the last couple years in the MA area while helping a sick relative during a trying time. I must shout out to certain banking staff who were mos... Leggi di più
L'azienda ha risposto
I recently moved from Taunton to Middleboro and have gone to the Bridgewater branch a few times. Every person I have encountered has been very competent and friendly. They have each gone out of their... Leggi di più
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All the staff at the Somerset branch were friendly. Glen helped us with our account by adding a beneficiary at our request. He was efficient and knowledgeable. I would highly recommend this branch.... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.
Informazioni di contatto
470 Myles Standish Boulevard , 02780, Taunton, Stati Uniti
- 1-888-632-4264
- mechanics-coop.com
Le persone hanno visualizzato anche
Great customer service
Taylor was very knowledgeable, patient answered all my questions without rushing me through the process. I am legally blind and it is so nice to have a young person like this at my bank.
31 ottobre 2023
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Risposta di Mechanics Cooperative Bank
Donna, thank you for sharing your positive experience with Taylor. We're thrilled to hear that she provided you with excellent service and made you feel comfortable throughout the process. We appreciate your kind words and value your feedback. Please don't hesitate to reach out if you have any further questions or need assistance in the future.
Brittany Whalon the manager at the…
Brittany Whalon the manager at the Broadway Branch helped me navigate some account changes.
She was so patient, helpful and knowledgeable that it made the experience very pleasant. She is a credit to the banking industry. I look forward toward our next meeting. She is a total professional.
20 ottobre 2023
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Risposta di Mechanics Cooperative Bank
Hi Peter! Thank you so much for your kind words about Brittany. We're thrilled to hear that she provided excellent assistance during your account changes. We appreciate your feedback and we'll be sure to pass along your compliments to her. We look forward to serving you again soon. Have a great day!
Lawrence is as good as they get
Lawrence is as good as they get. It is so refreshing to be able to actually talk with someone and absolutely trust them best customer service around.
3 ottobre 2023
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Risposta di Mechanics Cooperative Bank
Hi Paul, thank you for your kind words! We're thrilled to hear that Lawrence provided you with exceptional customer service. We pride ourselves on building trustworthy relationships with our customers. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!
Donna
Donna, was nice and very helpful setting my account up.
I’m happy with the customer service.
I’m hoping this will be a good bank.
23 settembre 2023
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Risposta di Mechanics Cooperative Bank
Hi Carolyn, thank you for taking the time to leave us a review. So happy to hear you had a great experience at our Bridgewater office. We look forward to seeing you again soon! If there is anything we can do for you, please do not hesitate to give us a call at 1-888-MECHANICS (632-4264).
I was at Broadway Taunton Branch…
I was at Broadway Taunton Branch earlier, the manager Brittany was so friendly and helpful. Love the staffs and their services!!!
28 settembre 2023
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Risposta di Mechanics Cooperative Bank
Hello! Thank you so much for your kind words and review. If there is ever anything we can do for you in the future, please do not hesitate to reach out. We look forward to seeing you again soon!
Brittany at the Broadway branch is…
Brittany at the Broadway branch is fantastic! She has a great customer service attitude, and she’s very helpful
25 settembre 2023
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Risposta di Mechanics Cooperative Bank
Hi Richie! Thank you for your kind words about Brittany at our Broadway branch. We're thrilled to hear that she provided you with excellent customer service and was helpful. We'll make sure to pass along your feedback to her. If you have any other questions or need further assistance, feel free to reach out. Have a great day!
Best area bank
I have been using the North Dighton branch for personal and then business banking since the branch opened and have dealt with many different banks and none are even close to the service I have received. Karen Capelo, the branch manager, always offers professional care whether it's opening an account or day to day activities, without exception. I highly recommend this bank and branch.
10 settembre 2023
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Risposta di Mechanics Cooperative Bank
Hi Joseph, thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with our North Dighton branch. We're here to provide professional and exceptional service every step of the way. Thank you for recommending us - we are here if there is ever anything we can do for you in the future!
CD issues
Just a note to thank the stay at the Broadway branch in Taunton for their excellent service. A special thanks to Brittany for her assistance in resolving issues. In my opinion she goes above and beyond.
29 agosto 2023
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Risposta di Mechanics Cooperative Bank
Hi Paul, thank you for your kind words and for taking the time to share your positive experience at our Broadway branch in Taunton. We're delighted to hear that Brittany provided excellent service and went above and beyond to assist you. We appreciate your feedback!
Whittenton Branch
We had a great experience with Britney. Everything went smooth, nice branch to deal with.
29 agosto 2023
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Risposta di Mechanics Cooperative Bank
Thank you, Ray, for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with Britney. We appreciate your feedback and look forward to serving you again in the future. If there is ever anything we can do, please do not hesitate to reach out at 1-888-MECHANICS (632-4264).
Mechanics Cooperative Bank is…
Mechanics Cooperative Bank is excellent. Staff is very courteous and knowledgeable. I have been with this bank for many year's and has always been a good experience. Recently opened an IRA account and the process went smoothly. Thank you Brittany Whalon!
24 agosto 2023
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Risposta di Mechanics Cooperative Bank
Hi Jason, thank you for taking the time out of your day to leave us a review. Glad to hear Brittany made your experience over at our Main Office a pleasant one! We'll be sure to share the feedback directly with her and her team. If there is ever anything we can do for you in the future, please do not hesitate to reach out directly - 1-888-MECHANICS (632-4264) Thanks again!
everyone here is wonderful to work…
everyone here is wonderful to work with.
Donna is tge best
22 agosto 2023
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Risposta di Mechanics Cooperative Bank
Hi Tanya, thank you for taking the time to leave us a review. We'll be sure to share your kind words with Donna and the Bridgewater team! If there is ever anything we can do for you in the future, please do not hesitate to reach out and we thank you for banking with Mechanics Cooperative Bank.
Awesome people at the mercy of a very flawed internet!
I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.
23 luglio 2023
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Risposta di Mechanics Cooperative Bank
Dear Mr. LeRoyer, thank you for taking the time to share your positive feedback about the staff at our various branches. We are delighted to hear that they have consistently made you feel valued and that our bank has become your trusted hometown bank!
We understand your concerns regarding the occurrences of hacking and fraud that have affected the banking industry and share in your frustrations. We apologize for any inconvenience caused by the recent fraud alert and please be assured that we are committed to safeguarding your money and continuously improving and enhancing our security systems to remain on top of all forms of fraud.
Regarding the prompt to update your password, this was a legitimate security measure taken to further protect your account. A member of our team will be reaching out to assist and answer any questions you have regarding your account and our online banking platform.
We thank you for choosing Mechanics Cooperative Bank as your trusted banking partner. We appreciate your feedback, and we will continue striving to exceed your expectations.
A++++++ experience.
5 luglio 2023
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Risposta di Mechanics Cooperative Bank
Really glad you had a positive experience, Medicis. Thanks for reviewing. See you soon!
Westport Branch
Always a pleasure to do my banking at the Westport Branch. The bank tellers are friendly and knowledgeable and greet me by my name. Elizabeth and Naomi always provide friendly banter. Sandra is an excellent branch manager. Why bank anywhere else?
21 giugno 2023
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Risposta di Mechanics Cooperative Bank
Hi Paul, glad to learn your experience was a positive one. Hope you have an amazing day! If there is ever anything we can do for you in the future, please do not hesitate to reach out at 1-888-MECHANICS (632-4264)
Great experience
Helen, the Branch Manager, was friendly, efficient, informative. The experience exceeded my expectations. Received a nice thank you letter too. Great place to bank.
4 maggio 2023
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Risposta di Mechanics Cooperative Bank
Thank you for taking the time to leave us a review! So glad to hear you had a great experience and we look forward to serving you again soon! If there is ever anything you need, please do not hesitate to reach out to us at 1-888-MECHANICS (632-4264).
Mechanics Coop. is the best bank!
Mechanics Cooperative had been the only bank I’ve ever used. My husband switched his personal and business accounts to this bank as well. We have the BEST experiences here. They are always so helpful. Denise Sherman in the Dighton branch is amazingly helpful, friendly, and professional. Thank you!
3 maggio 2023
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Risposta di Mechanics Cooperative Bank
Hi April, we appreciate you taking the time out of your day to leave us a review! We'll be sure to share this with management and the staff over at the Dighton Branch. If there is ever anything we can do for you in the future, please do not hesitate to reach out. 1-888-MECHANICS (632-4264). #LetsKeepitLocal!
Brittany Whalon made my experience with…
Brittany Whalon made my experience with Mechanics Cooperative Bank very pleasurable. I have been with the bank for several years and the main reason is the staff. No matter what I am in the bank to do they are always helpful and friendly.
8 aprile 2023
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Risposta di Mechanics Cooperative Bank
Noreen, thank you for taking the time out of your day to leave us a review - we truly appreciate it! We'll be sure to share this with management and Brittany! If there is ever anything we can do for you in the future, please do not hesitate to reach out. 1-888-MECHANICS (632-4264). #LetsKeepitLocal!
I straight up love this bank
I straight up love this bank. The Swansea tellers are a delight. In the middle of my transaction I sprung a leak and began bleeding. “BLAST!” I exclaimed as ruby red droplets began to cascade down my finger putting me at risk of failing to sign the electronic signature pad. Worried about the sanitary safety of future customers, Maria SPRUNG into action providing tissues and producing a box of bandaids. If BandAid quick draw ever becomes an Olympic sport she is SURE to bring home gold. Unfortunately “Twinkletoes,” my bloodletting nemesis, had stolen the last of the Bandaids. Luckily some quick thinking and tissues had me stopped up and readily prepared to give all of my money away tomorrow for the first of the month. I already look forward to my return once I have more money to sprinkle around like I’m in a Dr. Dre video next month just so I can see the Swansea crew again.
#WHAMAGEDDON4LIFE
31 marzo 2023
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Risposta di Mechanics Cooperative Bank
KKB -
We're thrilled to hear that even in the midst of a medical emergency, our Swansea branch was able to come thru with a win for you! Sounds just like Maria.. she IS a real superhero! We're so glad her quick intuition was able to save the day for you.
We can't wait to see you again and hopefully no medical emergencies next time. If you do see Dr. Dre, be sure to tell him we said hi and let him know that dollar for dollar his funds are fully insured when he Keeps it Local with Mechanics! 😉
See you soon!
The people working there are very…
The people working there are very friendly and helpful!
24 marzo 2023
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Risposta di Mechanics Cooperative Bank
Thanks for the kind words, Daniel! If there is ever anything we can do for you, please do not hesitate to reach out: 1-888-MECHANICS (632-4264). Look forward to seeing you again soon!
Donna was outstanding she only…
Donna was outstanding she only recommended products that met our needs.
22 marzo 2023
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Risposta di Mechanics Cooperative Bank
So glad you had a great experience, Rick. We look forward to serving you again soon!
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