McGuirks Golf Recensioni 

84
TrustScore 4 su 5

3,8

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Valutata 1 stelle su 5

Visited McGuirks Leopardstown today to buy a specific item. Picked up the item and went to cashier area to pay. One of cashiers finished serving a customer and then proceeded to spend approx a minut... Leggi di più

Valutata 5 stelle su 5

I went to McGuirks this Monday morning because I bought a PowaKaddy but within three weeks it had a couple of problems with it so I handed it back last week & it went away for repair but I had lost al... Leggi di più

Valutata 5 stelle su 5

Fantasitc after sales service by Davids team, expecially Ben and Fergal. I bought a club in the McGuirks Golf Cork, but got no support on a shaft replacement but then I contacted this Galway store. T... Leggi di più

Valutata 5 stelle su 5

Amazing Golf shopping experience in the Naas store thanks to the help of David. Couldn't have done enough for me (advice, support, golf club testing). The store has everything for the Golfer, novice t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli sportivi

Scritti dall'azienda

We are a 100% Irish owned company and have been providing our customers with the best brands in golf equipment and the best prices since 1970. We pride ourselves on providing the best prices and service available in Ireland. We also promise to beat any...


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,8

Tutte le recensioni

(84)

22 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Amazing Customer Service

Amazing Golf shopping experience in the Naas store thanks to the help of David. Couldn't have done enough for me (advice, support, golf club testing). The store has everything for the Golfer, novice to professional. Wonderfull array of products and service. Especially the Projection/Tracking room to try out clubs and fittings. One of the best Golf shops in the Leinster region.

24 maggio 2024
Non scritta su invito
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Risposta di McGuirks Golf

Hi Paul,

Thanks for the kind words. They're really appreciated!

We're glad you had a great experience, and you're welcome back at any time!

Kind Regards,
James
McGuirks Golf Online Team

Valutata 5 stelle su 5

Caring staff

I've been coaching golf with a special olympics club in Dublin 15 for over 10 years . One of our golfers wanted a new set of irons I called into the Blanchardstown store and spoke to a lovely guy named Derek. He told me to get our golfer to call in and ask for him. Which he duly did and they had a chat. The irons he wanted were on special offer and following their chat, Derek called another guy over , Shaun who it turns out was the club Fitter. Long story short . The clubs were put aside , our golfer was invited back for a fitting , to ensure the discounted irons were a good fit . The deal was done . A special thank you to Derek and Shaun who took time to look after a "special" golfer. They dealt with him in a very caring and professional way. And the bonus is the new irons worked great.

7 maggio 2024
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Risposta di McGuirks Golf

Hi Pat,

We're delighted to hear about your experience in Blanchardstown. Derek and Shaun are great guys that we're lucky to have working with us! We hope that the irons continue to work.

You're welcome back at any time!

Kinds Regards,
James
Online Team
McGuirks Golf

Valutata 1 stelle su 5

Do they have any interest in selling ?

I presume they hire people who have an interest in golf not sales! Staff almost seem jealous that you are buying the newest gear ! They certainly do not want to sell them, iv been to 3 mcquirks stores in the Munster region and I have had the same experience in all 3. Unfriendly uninterested rude staff !! The reason Ive been to 3 different stores is because I said to myself "surely it is an isolated store problem but no!
Went into the Limerick store today, waited 30 mins by the irons nobody approached me, I then asked for help and was told wait one minute.... The employee retreated to the counter and decided to have a chat with the rest of the staff ! I returned after taking a walk to cool down, waited by the irons again and still no help the irons are located in the dead centre of the store so staff deliberately avoid the customers! Will never step foot inside a mcquirks ever again!

6 aprile 2024
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Risposta di McGuirks Golf

Hi Damien,

I'm very sorry that you had a bad experience! We encourage all staff to treat our customers with the utmost importance, and I apologise that you didn't receive that.

However, we appreciate the feedback and will do our best to ensure that this doesn't happen again.

Regards,
James,
Online Team

Valutata 1 stelle su 5

I went to visit McGuirks Tralee Store…

I went to visit McGuirks Tralee Store with my wife and daughter while I was holidaying in nearby Banna. I had played in the Tralee P&P Scratch Cup the day previous. We were looking at the clubs and were met with a very rude staff member saying we were not allowed handle or test putters. Same guy made a remark about clubs being very expensive so no touching to my 14 year old daughter. We were livid. We are regular customers of McGuirks/Cork. It was one of the worst experiences I’ve had in any store.

27 agosto 2023
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Risposta di McGuirks Golf

Hi Kevin,

Our sincerest apologies that you had a bad experience. Would you mind emailing me with more details about this at mcguirksgolf@gmail.com please so I can look into this for you? Thank you for being a regular customer and we can assure you that customer service is extremely important to us.

Kind Regards,
James
Online Team

Valutata 5 stelle su 5

Reliable

Bought a golf bag from them online through click and collect and got the product as advertised

29 novembre 2023
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Risposta di McGuirks Golf

Enjoy your new bag and thank you for the review!

Kind Regards,
James,
Online Team.

Valutata 5 stelle su 5

Superb customer service

Had to review mcguirks. Ordered on line made a mistake in a product I ordered sent them an email. They replied immediately with a lovely email back refunded immediately and made it all so easy which is rare in this day and age. My other order was delivered to me within 48 hrs. 10 out of 10 for service. I will definitely be ordering from them again. Can’t believe their service. Thank you McGuirks.

18 ottobre 2023
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Risposta di McGuirks Golf

Hi Della,

We're delighted that your issue was quickly resolved! Enjoy the new product.

Kind Regards,
James,
McGuirks Golf Online Team

Valutata 5 stelle su 5

McGuirks Golf store offers an…

McGuirks Golf store offers an exceptional range of premium golfing brands. With an impressive array of top-notch products, coupled with really good offers, they make online shopping for golf enthusiasts an absolute delight. The icing on the cake is their swift international shipping service, ensuring that your golf gear reaches you in no time. Highly recommended.

10 ottobre 2023
Non scritta su invito
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Risposta di McGuirks Golf

Thank you for the kind words!

Kind Regards,
James,
Online Team

Valutata 5 stelle su 5

The Best in Ireland

Great stores and simple and easy to use website. Prices are always competitive and the sales during the 4 Majors are unmatched. I have been a customer for years now and they are my go to for all my golf needs. Great customer service. Highly recommended.

17 agosto 2023
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Risposta di McGuirks Golf

Thank you for the kind words David, and thank you for your business throughout the years!

James,
Online Team.

Valutata 5 stelle su 5

Daragh just brilliant

Daragh just brilliant, best service in a long time from anyone. I got my son fitted for clubs he was patient and knowledgeable. I now know why McGirks are so successful.
Well done.

18 giugno 2023
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Risposta di McGuirks Golf

Thank very for the kind words Karl! Best of luck to your son with his new clubs!

Regards,
James,
The McGuirks Golf Team

Valutata 1 stelle su 5

Poor Range finder - no response

I bought a range finder that turned out to be crap. I sent an email and then a second to ask to send it back.
No answer. I find it not professional and not customer oriented. I’ll never buy something from them again.

7 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Very poor customer service today in the…

Very poor customer service today in McGuirks blanchardstown 26/06/22 time17:45pm.
Served by a girl named Sarah.
Sarah asked my husband if he could pay with card instead of cash, when he replied that this was not possible he only had cash, she rolled her eyes as she had to wait to use the till beside hers, as the till she was using did not except cash payments.
She then abruptly told him to bring the irons over to her at the other scanning machine, not a please or thank you the whole time she served him or gave him back his change.
Very rude person!
I have a right mind to return the set of irons purchased and get them from another store the more i think of it!

26 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Very Poor Condition of Online Purchase & Service

I bought a golf bag online (for a gift) and when I went to collect it,I was presented with an item that looked like it was second hand. It was dirty, dusty and a bit battered and came without any packaging. I questioned the poor condition and was told 'it's a sale item'. It may have been on sale but it looked like an ex display model and certainly not in the condition a new golf bag should be in. Another staffer told me they remove all packaging when the items arrive to save on space and offered to get me a box. Which was absurd as I politely told him it would not altar the poor condition of the product. I was told if I wanted it in its packaging, I should have ordered it for delivery - which is bizarre! Never noticed their website stating that nor that sale items were in poor condition/possibly ex display models! I was very disappointed by the state of it and the responses given. Especially after wasting my time. I was then offered a credit note but I requested my money back. I subsequently bought the exact same one in Halpenny Golf, without any drama.

8 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Top class service.

Top class service from Limerick office. Broke my SIM2 driver crown, went in and was replaced on site. Zero hassle and stress free, many thanks.

7 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service

Booked a fitting for a putter in the Blanchardstown branch.I was taken by Shaun O’ Conner who was both patient and informative . The level of customer service I received of this gentleman was nothing short of exceptional. Well done Shaun and thanks again for your help will most definitely be back

15 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Awful online service

I ordered a wedge from McGuirks on the 16th of October 2021. They took the money from my credit card and then some days later emailed me to say that the supplier would not have the chosen shaft until late December. I had no difficulty with that but then in early January I started emailing for an update on my order and despite 3 emails to them I have not received a reply and the 'customer service' phone number rings until it is answered by an answering machine which is full so you cannot leave a message. It is probably the worst customer service I have experienced in all of my online shopping. Their owners need to know what is going on, thus my review here.

14 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware of guarantee or warranty

McGuirks service rubbish waterproof trousers not so waterproof 20min and started to get wet . Customer service said return and they will inspect them to access if faulty . Will they have somebody stand in a shower . A yrs guarantee . Does that mean nothing anymore . Don't like the idea that I'll be called a liar because somebody else makes a decision that they don't leak no not customer service . Disappointed and upset

1 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

I have been a Mcgurks retail and on…

I have been a Mcgurks retail and on line customer for several years and have had great service all round . I recently had a question regarding an on line receipt The problem was quickly resolved but the whole experience was made simply by the patient and efficient help from Aileen at the Kinsale rd Cork branch even though it wasn’t her department she helped enormously so I thought I would like to compliment your service and friendly staff. Thank you. Michael Wren

28 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

I have been to Mcguirks in Howth many…

I have been to Mcguirks in Howth many times and have nothing but praise for the staff who have always been extremely polite, helpful, attentive and very knowledgeable. The Lady staff member in particular has always been friendly and a pleasure to deal with. Keep up the good work.

9 settembre 2021
Non scritta su invito

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