I’m honestly obsessed with my custom doormat 😍 It’s such a small detail but it makes the entrance feel so personal and welcoming. I get so many compliments on it. The quality is brilliant and the des... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
An absolutely amazing product from a company that clearly cares about what they make & sell plus have a first rate customer service. The mats are amazing and contact with the owners is fast, friendly... Leggi di più
L'azienda ha risposto
I have purchased 2 of these Mats in 2 sizes, they look great, are of good quality and very practical. Ordering process was simple and arrived quickly. 5 stars for me 😀
I’m extremely disappointed with my experience with Mattify. I placed an order 12 days ago and, immediately after ordering, I contacted customer service with a query, only to receive no response... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mattify is a UK doormat company, providing a stylish yet functional accessory for your home
Informazioni di contatto
Regno Unito
- mattify.co.uk
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service
Really pleased with the product and fantastic customer service - I emailed about a product which was no longer in stock and they produced another one for me. Thank you.

Risposta di Mattify
I love my Mattify rug
I love my Mattify rug, the contemporary design is very different to anything else I’ve seen and the size is perfect for my hallway
Excellent service great quality highly…
Excellent service great quality highly recommended
Amazing Happiness Mats!
Laura's mats are awesome! Having had the usual popr quality mats, I gambled on buying a gorgeous bird mat. Walking through the front door it makes us so happy and we bought another happy place one for our back door - it's is gorgeous! One initial mat was a different colour but Laura dealt with it very quickly and her patience and service was exceptional. My review has been delayed because I wanted to wash them first and have only felt the need 6 months down the line. They are easy to shake out, vacuum and after washing are fabulous and like new! I have before and after photos but cannot add I'm afraid.
Great customer service and an…
Great customer service and an absolutely beautiful mat.
This mat was a gift for my daughter the colours were true to the picture and the design was perfect the quality of the product is 5⭐️
I had to wait for it to be produced and shipped and was kept informed at all points. it definitely was worth the wait.
Although the cost is slightly more than you would typically pay for a mass produced mat, the quality and design of this made to order mat was certainly worth it as it reflected the price in the quality of the materials used.
If you want a good quality product then these mats are so much better than mass produced mats.
My advice would be, ‘ go on, treat yourself you’re worth it!’
Thank you Mattify 😍
My Mat arrived but was a different…
My Mat arrived but was a different shade to the image I had ordered from.
A quick email and I was sent some colour charts and the new mat was re made at the mill exactly how I wanted it. Perfect after sales service! Thank you. It’s a really great quality product!
Excellent service
I received a great email to explain the Mat I ordered (with no border) wasn’t available at that time (it would have to be ordered which may delay delivery time) and a suggestion that they could issue the same mat with a border.
To be contacted like this is a rarity and I really appreciated it. Mat arrived and is great quality!!
Quality and graphics of product didn't…
Quality and graphics of product didn't match as described on website. Customer service consistently ignores responding back also
Unique doormat
I kept seeing mattify on my Instagram news feed .I thought that they were a bit pricey. Anyway I got a dark spotty one and I liove it . It really looks good quality and it's unique and stands out .
2nd time of ordering
2nd time of ordering Fabulous door mats. Don’t slip and love the choices.
I now have ordered a personalised one and a patio runner ! Really looking forward to them arriving. Just recommended to the lady who’s just made my patio curtains as she loved the ones I have already
Not the cheapest but they’re the Best I’ve found
Two mats currently in place, my third is about to arrive and my fourth order for another 2 mats has just been placed so obviously I’m a fan! These mats are at the pricey end of the market but they ooze quality and look beautiful. Definitely a step up from any mats I’ve bought before. Love them

Risposta di Mattify

Risposta di Mattify
Great Mat
This mat was my third purchase from Mattify. As with the others, it is good quality, stays put on the floor, traps dirt, and is easy to vacuum. I am very pleased with it and will order a further long mat to go by my patio door in future when I can afford to do so.
My previous mats arrived very quickly, this one took several weeks, hence the drop of one star. That said the company responded very quickly when I queried non receipt and explained the new mill they are using is slower.

Risposta di Mattify
I love it!
I absolutely love my mat! It looks amazing and has been greatly admired. Well worth the wait and worth every penny. Extremely well made and excellent quality.

Risposta di Mattify
Delighted with my new doormat
Delighted with my new doormat. Excellent communication when there was a delay in despatch and an issue with being delivered to wrong address by Royal Mail. The team responded immediately to my email and managed to track down package

Risposta di Mattify
Amazing 5 star -
This is the second time I have purchased a personalised mat!
And wow
Amazing quality
I bought as a gift for family.
I would highly recommend this family business
Also be mindful that as these mats are personally hand made they could take up to 3/4 weeks to arrive.
Well worth the wait !!
Great communication via emails
I have made an order around 2 weeks…
I have made an order around 2 weeks ago. No delivery, no communication or replies to my emails. I managed to get hold of them once last week and was told they have received my order on that specific day i called and it will be shipped same day. Its been a week and nothing. Nobody is picking up. Starting to think its a scam and might have to get klarna involved to get my money back

Risposta di Mattify
Excellent quality mats
I have ordered three mats for my hall and front door area. I have a dog and the floors can get very dirty during wet weather. The mats are lovely and really nice designs. They are very good quality, nice and thick and highly absorbent. I’m so pleased with my purchases and it was so nice to receive a personalised note thanking me for my repeat business. One of the mats I ordered was a bespoke size and it did take slightly longer to arrive but that is to be expected when ordering something which is being made specifically for your requirements. The mats wash well and I’m really happy that I bought them. I would recommend Mattify not only for the quality of the products but also for their excellent customer service.

Risposta di Mattify
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







