Don't know how they (Ana Grace) got my email but they will not stop sending junk emails and it keeps getting flagged by my IT security system instead of just going to junk.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Been working with them for four years now, payments are always made before due date, tasks comes in constantly. Only issue: quite long payment cycle of end of the following month, and you can't f... Leggi di più
I've been working with Mars for years, and I can say that I had no issues with them throughout these years. Payments are made on time, good communication with PMs, managing your tasks and invoices i... Leggi di più
They are very legit and follow their schedule strickly, including payment schedule, and the payment methods varies with many alternative ways. And most importantly, you won't be left out as a translat... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MarsTranslation is a globally trusted provider of professional translation services, offering cost-effective solutions for businesses and individuals since 2002. With a network of certified native linguists across 230+ languages and 25+ industries, we deliver accurate, culturally appropriate, and ISO-certified translation services with speed and reliability. From documents, games, multimedia, apps, websites and software, every project meets international quality standards, helping brands break language barriers and expand confidently into global markets.
Informazioni di contatto
Room 505, University Town Business Park, 518055, Shenzhen, Cina
- +8675586117878
- support@marstranslation.com
- marstranslation.com
4,0
Molto buono
169 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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I get constant spam messages from them
I get constant spam messages from them. I have never indicated the slightest interest in translation services nor have I replied to any of their emails; I just keep marking them 'spam' and adding them to my blocklist only for them to write again a short time later from a new email address.
16 gennaio 2023
Non scritta su invito
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
You have to wait for eternity to get paid
I have been working for them for 1 year as a freelance translator. I don't get frequent assignments from them. That's one of the problems, because I'm interested in stable income.
I've asked them to raise my rate 0.03 USD per word, which is quite low, even for such a f**cked up country as Russia where I'm from.
But worst of all, you have to wait for 2, sometimes even 3 months to get paid your project. Why does it have to be so long?
6 dicembre 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand the issues you faced better and work towards a solution. Please get in touch with us at contact@marstranslation.com.
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
Terrible spammers
I've been spammed by them repeatedly. They constantly email me, and I ask them to remove specific addresses, and then later, someone else from their company emails the same address. It's very spammy, and I'd never work with them.
12 agosto 2022
Non scritta su invito
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
Excellent service!
We have been working with MARS for quite some time now, mostly engaged with language translations and voiceovers. I just want to take a minute today to appreciate the work done by MARS. The engagement and project management provided by Jully Li was excellent. Jully Li was completely Customer oriented and flexible in making changes and the quality of the work delivered is spot on!
We are looking forward to a continued partnership with MARS and can highly recommend this company.
1 agosto 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
Not NRPSI, no legal credibility
"I confirmed with our RM, they are not NRPSI interpreters. Is that still work for you?"..... Enough said.
14 luglio 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at support@marstranslation.com.
send spam emails to unlisted email…
send spam emails to unlisted email address'
AVOID like the plague.
6 luglio 2022
Non scritta su invito
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
Terrible for translators
It's the Chinese CCJK agency under a different guise. I'm a freelance translator, and after registering on the website, I was contacted by a Chinese manager with bad English who told me the highest rate for my language is USD 0.04, and they won't pay me more than that (while the price they charge the clients for my language is USD 0.14 to 0.17!). Out of every batch of questions I asked, she preferred to only answer one (and it usually took her three to six days). She also told me that I had to take an online timed "exam" for every subject area I listed (IT, Gaming, Marketing, etc. - about 8 altogether), and that she would activate the exams herself. You won't believe it, but I actually agreed, and she activated the exams - first two at a time, than one, but still not my main specializations which I had highlighted at the very beginning. After I successfully took two "exams", I had enough of that and asked her to activate the one for the subject area I prefer. Still no reply - and no work either. Beware!
24 giugno 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
Mars Translation has been a great…
Mars Translation has been a great resource for our organization. Great pricing, communication, and overall service. Eda is a joy to work with!
7 giugno 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
They do not provide their services as…
They do not provide their services as of high quality as they promise. Their services are actually of low quality. I definitely would not recommend you collaborate with them in any way.
22 febbraio 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.
Spam to work email
I've never done business with this company, however, they decided it would be ok to spam my work email. Our company takes external emails as a security issue.
13 gennaio 2022
Non scritta su invito
Risposta di Mars Translation
Hi, thank you for the feedback and concern.
Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.
We regret the inconvenience caused and eagerly await your response.
Great review experience
Hi,
We are using Mars Translation regularly to translate our Web App to 8 different languages and we are satisfied with their quality of service and fast response times.
I strongly recommend their work!
Leo
10 gennaio 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
Hi, Mr. Carol Chen
Hi, it's me Theaniev
I see your translate service was so good
And i love your service so much
7 gennaio 2022
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
I would wholeheartedly recommend it
I had to translate a very complicated text from Spanish into Latin and I was extremely happy and satisfied with the whole thing. I will definitely come back next time I need a translation.
23 dicembre 2021
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
Excellent polite service and…
Excellent polite service and interaction from Ms. Eda.
Translation delivered on time and our Spanish lawyers could find nothing to query.
The re-formatting of the 100plus page PowerPoint was first class.
I would give 5 Stars, but I regard 100% perfection as impossible.
10 settembre 2021
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
My top choice for future projects as well.
I have a good knowledge on the language the original text was being translated to.
So, before Mars, when I used another translator service, I knew the quality sucked. To my complaint, the company wrote back "We are now having this project recheck and review the whole strings." but they only re-did one single sentence. And that sentence was the exemplary one that I used to point out how horrible the translation quality was. What a waste of time and energy. I actually wished the company hadn't replied back. A single line re-do on crappy translation felt insulting.
You can imagine how skeptical I was of all the translation services when Cathy first reached out to me. Despite my skeptical tone, Cathy has been very professional and responsive. More importantly, the quality of the translation was by far better than the one from "T*s".
I'd say it was one of the best service I got from translating companies in the past few years. I'm pretty satisfied with the pricing as well. It's a little more expensive than "T's" - but paying slightly more for something usable turned out to be cheaper in the end.
Oh, and, I had used the 'proofreading' service as well. I think that might've been important factor on the end-quality.
9 settembre 2021
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
Great flexibility and turnaround time…
Great flexibility and turnaround time from Carol and the Mars Team. Will definitely use them again.
8 luglio 2021
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
100% Satisfied LevelFieldPress.com
For all the work Mars have done for us here at LevelFieldPress.com we were 100% satisfied! Can't get more satisfied than that, Right?!
6 luglio 2021
Non scritta su invito
Risposta di Mars Translation
Thank you for your kind words and support! We're delighted that you had a good experience with us. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your feedback motivates us to continue delivering the best service possible!
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