Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Don't know how they (Ana Grace) got my email but they will not stop sending junk emails and it keeps getting flagged by my IT security system instead of just going to junk.

Valutata 5 stelle su 5

Been working with them for four years now, payments are always made before due date, tasks comes in constantly. Only issue: quite long payment cycle of end of the following month, and you can't f... Leggi di più

Valutata 5 stelle su 5

I've been working with Mars for years, and I can say that I had no issues with them throughout these years. Payments are made on time, good communication with PMs, managing your tasks and invoices i... Leggi di più

Valutata 5 stelle su 5

They are very legit and follow their schedule strickly, including payment schedule, and the payment methods varies with many alternative ways. And most importantly, you won't be left out as a translat... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Traduttore
  2. Associazione o organizzazione

Scritti dall'azienda

MarsTranslation is a globally trusted provider of professional translation services, offering cost-effective solutions for businesses and individuals since 2002. With a network of certified native linguists across 230+ languages and 25+ industries, we deliver accurate, culturally appropriate, and ISO-certified translation services with speed and reliability. From documents, games, multimedia, apps, websites and software, every project meets international quality standards, helping brands break language barriers and expand confidently into global markets.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It’s been about ten years since we…

It’s been about ten years since we started doing business with this company. I’ve worked with many different companies in the past, but the staff here are all very understanding and flexible. As a result, I find it very easy to work with them.

12 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Experience

I've had a very positive experience working for Mars. The RM and PMs have been pleasant and professional, checking with me whether I'm available for various projects, answering my questions quickly and organizing POs. There has been a variety of different projects and the workflow is smooth and thorough. Looking forward to continuing our cooperation in the years ahead. Thanks Mars!

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Consistent Work and Timely Payments

I have been freelancing here since 2022, with over 1 million words translated. The project managers consistently assign tasks on time, and Payoneer has been available as a payment method for the past few years, which is very convenient. Payments are always punctual.

30 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I've been working with Mars for years

I've been working with Mars for years, and I can say that I had no issues with them throughout these years.
Payments are made on time, good communication with PMs, managing your tasks and invoices is easy on their web site.
I guess these are the most important points for working with an agency.

4 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Working with Mars

I have been working with the company for five years, and throughout that time, I have consistently felt supported and valued as a linguist. The company demonstrates genuine care for its team, and the project managers are always respectful, reliable, and easy to work with. Payments are made on time, which is greatly appreciated. However, the once-a-month payment cycle and the difficulty in requesting payments can sometimes be challenging. Overall, it has been a very positive and rewarding experience.

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I can’t recommend this brand enough

I can’t recommend this brand enough. Having collaborated with them for nearly 10 years, I can say they are the gold standard for reliability. They provide steady work and handle any issues with professional ease and speed. Working with them has been a smooth, worry-free journey from day one.

3 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Since 2018

Since 2018, Mars Translation has been a fantastic partner in my career. Their system is top-tier, making it easy to manage a high volume of work. Most importantly, they truly value their linguists by ensuring timely payments and providing excellent staff support. It’s been a great experience working with them.

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Been working with them for four years…

Been working with them for four years now, payments are always made before due date, tasks comes in constantly.

Only issue: quite long payment cycle of end of the following month, and you can't forget to bill them by the end of the month otherwise you'll have to wait another month.

Other than that, no problem working with them.

2 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

Mars Translation is a reliable and…

Mars Translation is a reliable and professional partner. The team communicates clearly and ensures a smooth workflow from start to finish. Payments are timely, and projects are well managed.Looking forward to more collaborations in the future.

2 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

I was contacted through their chat page…

I was contacted through their chat page about doing assignment. I did it and haven't gotten feedback nor have they answered my emails in weeks. I contacted support and nothing either.

Update: It's December now so I guess I was ripped off.

15 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam

Absolute scam. Do not trust this company if you are a translator - you will not get paid for you work!

21 maggio 2025
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

Thank you for bringing your concern to our attention, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Valutata 1 stelle su 5

6 Years of Bad Experience

Their review system is punitive, prioritizing warnings over feedback. Payments are cut based on reviewers, not clients, and they constantly find ways to avoid paying translators.

1 febbraio 2025
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

Thank you for bringing your concern to our attention, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Valutata 1 stelle su 5

2023 August job - not paid yet (2024 February)

2023 August job. Not paid as of 2024/02/13. They do not let to use their so called "Convert to Cash" function - no idea why. They do not reply any of our mails. They do not respond to the Chat. This was a several thousands dollars job. And they do not pay, they do not respond. And we worked for them for years.

*** Paid as of 27/02/2024

13 febbraio 2024
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at support@marstranslation.com.

Valutata 1 stelle su 5

Request of my ID

The website requests my ID all of the sudden when I want to withdraw my balance via Paypal.
I am a translator and I have been working on it for years and there is no notice of such requirement until Sep 2023.
When I contact them, they simply just tell me that "This is requirement to all linguist, and not only to paypal, but all payment method (once the Accumulated withdrawal amount above 500 USD, the photo is required, thanks. )"
This is a platform for translation service, why do they need our ID? Are they even allowed to do so?
I told them I want to close my account / profile and withdraw all my money, but they won't let me take my balance.

12 settembre 2023
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

We appreciate your feedback, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand the issues you faced better and work towards a solution. Please get in touch with us at contact@marstranslation.com.

Valutata 1 stelle su 5

Weekly spam begging for meetings.

1 agosto 2023
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

Hi, thank you for the feedback and concern.

Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.

We regret the inconvenience caused and eagerly await your response.

Valutata 1 stelle su 5

Continue to Spam me every week

Continue to Spam me every week, even though I have asked them to stop. Relentless and law breaking in this regard.

2 agosto 2023
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

Hi James, thank you for the feedback and concern.

Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to contact@marstranslation.com for swift action.

We regret the inconvenience caused and eagerly await your response.

Valutata 5 stelle su 5

Friendly and professional

Very positive experience working with Mars translation. Good communication, friendly and professional. It is always a pleasure working with this agency!

24 luglio 2023
Non scritta su invito
Logo di Mars Translation

Risposta di Mars Translation

We're grateful for your positive feedback! It's wonderful to hear that you had a great experience with us. Your satisfaction is our top priority!

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