Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order.
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called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Leggi di più
L'azienda ha risposto
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Leggi di più
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informazioni di contatto
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Regno Unito
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Promised a product
Promised a product, I ordered next day delivery.
Had to email to realise product is not available, this is not the role of a merchandiser.
I have been trying to ring to find out…
I have been trying to ring to find out about my refund and no one answers. I have sent emails and no one has responded.
Very efficient and quick delivery
A scandalous ripoff!
Ordered and paid for goods online. Firm emailed next day that shipping to my geographical region would cost £60 more. This for 2 x 2.5m lengths of plastic angle trim! Why did their website not pick up my region and give the correct shipping cost before I placed the order? A scandalous ripoff! Needless to say I cancelled the order and demanded a full refund.
Clean, safe finish to to old threshold
We wanted to refresh an old worn wooden threshold and decided to try a non-slip moulding. It came on time. Was easy to cut to size and I used vhb tape to hold in place.
Does the job perfectly.
Mafson - Professional & cost effective company
Allan at Mafson was a pleasure to deal with; professional, communicative and the edging for my campervan cupboards was cost effective.
A delivery issue was resolved promptly and with care. Thank you. I recommend Mafson and will use again.
Excellent service & excellent quality…
Excellent service & excellent quality LVT step edging. Just perfect colour for my new flooring.
Quickly arrived within expected timescale and well packed/protected.
Thank you.
The product was as ordered & delivered …
The product was as ordered & delivered on time , great service .
Quick delivery and good quality product.
missing item let them know replacement…
missing item let them know replacement sent whats not to like !!!
Missing items
Order 3 items to be delivered urgently,as I was going to hand over the project we were doing ,they sent only 1 item and 2 were missing ,kept calling them all day no answer and finally got through to them ,they said they will have a look in 30 min and call me back ,but they didn’t .the following day they said they have made a mistake and I should have the items with me very soon by express delivery, now 3 days later and I still haven’t received it ,customer driven for 6 hours to get the key and she was so unhappy that the project hadn’t finished and thanks to Mafson ,they ruined it for me ,absolutely careless and unprofessional and I urge you to not use them ever ,absolutely time waster,void st all cost
Good quality rope,but not as described!
You sent the wrong rope!it did not match the one in the picture!!it was useful but not as described.
Unreliable service and lack of communication…
Very disappointed with the unreliable service of this company. They suggested I email with my request for samples which I did a fortnight ago. No reply to that so I phoned today and again, no response. Very poor communication. Thank you to others who have provided honest reviews of goods paid for but not received. This has warned me off using this company.
V helpful and next day delivery
V helpful and next day delivery. Great product v pleased
Great service
We had a bath panel delivered. Unfortunately it was damaged when it arrived but Mafson replaced it straight away. Great service.
Did not received product And any e-mail…
Did not received product And any e-mail with confirmation of deivery
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