Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Leggi di più
L'azienda ha risposto
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Leggi di più
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informazioni di contatto
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Regno Unito
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Scarso
218 recensioni
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Ha risposto al 90% delle recensioni negative ricevute
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Where is my order
Where is my order? One month has passed, I havent received it and no one is answering my calls.
2 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Poor service
26 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Nothing about my experience felt…
Nothing about my experience felt smooth, and i left felling let down..
13 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Perfect quality in time delivery
Perfect quality in time delivery
7 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
Thank you Kasim for your review.
poor quality
24 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We cannot locate an order for you, but we’re happy to help if you contact us with your details]. We want to ensure every genuine customer receives the right support.
My experience with Mafson felt slow and…
My experience with Mafson felt slow and unhelpful, so i wouldnt shop there again.
21 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We always aim for great service and take all feedback seriously. However, we’re unable to verify your experience with us. In terms of order placed or any communcation so this review is considered as fake.
Worst online shopping experience i hve…
Worst online shopping experience i hve had in a long time.
20 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
Risposta di Mafson Limited
Thank you for your review.
just good...
19 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
Many thanks for your review
poor quality
12 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
worst service ever
13 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
Thank you for your review. After checking our records carefully, we are unable to identify you as a customer, nor do we have any record of an order, inquiry, or service that matches the details in your comment.
We take authenticity very seriously, and your review does not appear to reflect a genuine experience with our business and is fake.
Very nice and smooth experience
Very nice and smooth experience, had few questions about an item customer support team was very efficient and helpful. Thanks alot
1 novembre 2025
Risposta di Mafson Limited
We truly appreciate your 5-star rating. Thank you for taking the time to share your positive experience. Please don’t hesitate to reach out if we can assist you again.
Based on my experience i wont be buying…
Based on my experience i wont be buying anything from them
12 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
We appreciate all feedback, but after reviewing our system, we cannot locate any record of you as a customer. Our company provides services exclusively within United Kingdom, and we have not received any inquiries or completed any work in your location.
Because your review does not match our customer history, it appears to be unrelated to our business and fake.
If you believe this is a misunderstanding, please reach out to us on the contact information provided on our website with details of your experience so we can verify and assist you.
Wide range of products
Wide range of products. I ordered stair nosing online and received delivery the next day,really really the impressed with the quality.
3 novembre 2025
Non scritta su invito
Risposta di Mafson Limited
Thank you for yyour review
I wish i could give zero star
I wish i could give zero star. My experience was terrible. The product and service didnt match what was promised and i feel like i wasted my money. save yourseld the trouble and shop somewhere else
24 ottobre 2025
Non scritta su invito
Risposta di Mafson Limited
We take all customer feedback seriously and always aim to provide a high standard of service. However, after carefully checking our records, we’ve been unable to locate any transaction or correspondence matching your details.
We believe this review may not reflect a genuine customer experience. If you have made a purchase or interacted with us, please contact us directly so that we can verify your details and address your concerns promptly.
Risposta di Mafson Limited
We take all feedback seriously, but unfortunately, we’re unable to locate any record of your name, order, or communication with our company.
We believe this review may not reflect a genuine customer experience. To help us investigate, please contact us directyl with your order number or any proof of purchase.
I’m really disappointed with this item
I’m really disappointed with this item. These were described as heavy duty and they are not
I would like to return these items for refund
4 ottobre 2025
Risposta di Mafson Limited
Dear Rachel,
Apologize for the inconvience. Could you please share the order number?
Risposta di Mafson Limited
THank you for your review.
Failed delivery, no customer service
I ordered my item on 13 July and received order confirmation and tracking number. It is now 23 July and order still not been delivered. The tracking says it has been delivered, but it hasn’t and I have ring footage to prove. I emailed the mafson tracking team almost a week ago and no reply. Terrible service and not sure how to get my money back. Will not use again.
23 luglio 2025
Non scritta su invito
Risposta di Mafson Limited
Dear Aaron,
Apologize for the incovience. Could you please share your order number so I can investigate the issue?
Risposta di Mafson Limited
Thank you for your support.
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