Good communication and to be able to go through without me trying to reach, then getting out of the car, paying then trying to put my seatbelt on before the next person came through. Then watching the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Steve Nicholls was ever so helpful and polite, a rare commodity at times. He helped me through a process, as I inadvertently went passed my M6 Toll expiry and couldn't login to my old account. I appre... Leggi di più
L'azienda ha risposto
Was charged a higher rate for my vehicle; appealed but was dealt with 'directly'. Communication and posting of prices is not clear, especially depending on number of junctions driven. Currently not gi... Leggi di più
L'azienda ha risposto
We were incorrectly billed as the wrong class of car was used and paid more. On our return journey someone seem to get stuck at the barrier despite a green light and barrier up, the sign said not to r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Informazioni di contatto
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Regno Unito
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3,5
Nella media
707 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Life should always be this easy
3 luglio 2026
Risposta di M6toll
Hi Timothy. We are delighted that the M6toll makes your life much easier. We really appreciate the feedback and you travelling on the M6toll. Please do reach out to the team if you would like us to help with anything else. Thanks, Kay@M6toll
The helpfulness of your staff and speed…
The helpfulness of your staff and speed of doing my renewal
2 luglio 2026
Risposta di M6toll
Hi Lesley, thanks for your review and your kind words regarding the srvice from the team. We really appreciate the feedback. Please do not hesitate to reach out , should you require help with anything further. Thanks, Kay@M6toll
Risposta di M6toll
Hi Craig and thank you for your positive comments!We really appreciate your feedback and for travelling with M6toll.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
simple
simple. The ease with which you go through the barriers, and the quality of the road surface
2 luglio 2026
Risposta di M6toll
Hi and thank you for your positive comments! We really appreciate your feedback and for travelling with M6toll.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
Great customer service
Friendly staff that answer the phone, they quickly help to resolve any issues.
When contacting via email, the emails are responding to efficiently. Great customer service.
8 luglio 2026
Risposta di M6toll
Hi Lisa, thanks for your review and your kind words. I am pleased that whenever you need to contact us the team are quick and efficeint at delaing with your queries. Should you need anything else at all, please do not hesitate to contact the team Kay@M6toll
Risposta di M6toll
Hi Michelle, thanks for your review and you kind comments. Should you need anything else, please do come back to the team Kay@M6toll
Risposta di M6toll
Hi Trevor, thanks for your kind words about the team, I will ensure they are passed on. Should you need anything else, please do contact us Kay@M6toll
Risposta di M6toll
Hi Steven, thanks for your review and your positive comments regarding the service provided. Should you need anything else, please do contact the team Kay@M6toll
Toll payment query
I received a prompt reply regarding my query and the whole matter was resolved in a week
1 luglio 2026
Risposta di M6toll
Hi Tanya, thanks for your rvie and I am pleased the team resolved your issue promptly. Should you need anything else, please do contatct the team Kay@M6toll
M6Toll a Breeze
Introduced by Julie who explained everything. Joined and working within 15 minutes.
Saves a lot of hassle and money.
9 luglio 2026
Non scritta su invito
Risposta di M6toll
Hi John, thanks for your review and your positive comments regarding Julie. I will make sure these are passed on to her. Please do not hesitate to contact the team should you need anything further. Kay@M6toll
Customer service team were fantastic…
Customer service team were fantastic and quickly responded and solved my issue promptly and satisfactorily..thank you
1 luglio 2026
Risposta di M6toll
Hi Vicky, thanks for your review and yoru kind words about the service recieved. please do not hesitate to contact us again should you need anything else. Kay@M6toll
Most helpful,quick response will use…
Most helpful,quick response will use the service again
6 luglio 2026
Risposta di M6toll
Hi Maggie, thanks for your review and I am pleawed we resolved your query quickly. Please do not hesitate us to contact us again should you need anything else. Kay@M6toll
Risposta di M6toll
Hi Jane and thank you for your kind words about our service, we really appreciate it. Should you need anything else, do not hesitate to get back in touch with us Kay@M6toll
Smooth as silk
29 giugno 2026
Risposta di M6toll
Hi Paul, Thank you for your review, we really appreciate it. Should you need anything else, please do not hesitate to contact us Kay@M6toll
Risposta di M6toll
Hello and thank you for your review. The services on the M6toll are owned and managed by Roadchef and I will ensure these comments are passed on. Should you need anything else, please do not hesitate to contact us. Kay@M6toll
Too expensive
Where I joined from M42 north, to go m6 nw till the end of it, it was clear. £11.60 for a small van, lwb 2 axle vauxhall combo...too expensive
7 luglio 2026
Risposta di M6toll
Hi Dominic. I am sorry that you didn't think M6toll was worth it for you. We really appreciate your feedback on value and your comments will be noted. We are continually reviewing our prices and this review will be logged.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
Risposta di M6toll
Hi Grahame, thanks for your review and I am pleased the team helped resolve your issue. Please do not hesitate to contact us again should you need anything at all Kay@M6toll
Query was answered quickly and clearly
7 luglio 2026
Risposta di M6toll
Hi Rachel, thanks for your review and I am pleased the team were able to resolve your query quickly for you. Please do not hesitate to contatct us again should you need anything Kay@M6toll
Quick response but still discusted by…
Quick response but still discusted by toll charges!
7 luglio 2026
Risposta di M6toll
Hi Ruth, We're sorry that you didn't think M6toll was worth it for you. We really appreciate your feedback on value and your comments will be noted. We are continually reviewing our prices and this review will be logged.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay@ M6toll
Often stop at Norton Canes services
Often stop at Norton Canes services. Today I spoke to a lovely lady called Julie as I am going to suggest my company gets an account. She was very knowledgeable and helpful and I’ve left with the information I need to give to my manager. Hope she has a great day. Thank you.
8 luglio 2026
Non scritta su invito
Risposta di M6toll
Hi Lucy, thank you for your kind words about Julie. I will ensure the feedback is passed on. Should you need anything else, please do not hesitate to get in touch with the team Kay@M6toll
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