Good communication and to be able to go through without me trying to reach, then getting out of the car, paying then trying to put my seatbelt on before the next person came through. Then watching the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Steve Nicholls was ever so helpful and polite, a rare commodity at times. He helped me through a process, as I inadvertently went passed my M6 Toll expiry and couldn't login to my old account. I appre... Leggi di più
L'azienda ha risposto
Was charged a higher rate for my vehicle; appealed but was dealt with 'directly'. Communication and posting of prices is not clear, especially depending on number of junctions driven. Currently not gi... Leggi di più
L'azienda ha risposto
We were incorrectly billed as the wrong class of car was used and paid more. On our return journey someone seem to get stuck at the barrier despite a green light and barrier up, the sign said not to r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Informazioni di contatto
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Regno Unito
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3,5
Nella media
706 recensioni
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Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
So easy to use when on a motorbike
So easy to use when on a motorbike. No need to be fumbling for cards.
7 agosto 2026
Breeze pass renewal.
Had to re new my breeze pass and was super easy to do so.
The staff are amazing should you have any issues.
Love the toll road makes my life easier. Payment super easy as always.
7 agosto 2026
The company have always dealt with any…
The company have always dealt with any issues I have raised in a very timely fashion and with result that was more than satisfactory to me.
10 agosto 2026
Promptly answered and stayed on the…
Promptly answered and stayed on the line until I had my account set up.
12 agosto 2026
My nightmare solved
Good communication and to be able to go through without me trying to reach, then getting out of the car, paying then trying to put my seatbelt on before the next person came through. Then watching the traffic to get back onto the motorway. My biggest nightmare solved. Thank you.
12 agosto 2026
I was wrongly charged but M6 Toll were…
I was wrongly charged but M6 Toll were quick to respond and rectify the error.
12 agosto 2026
We had trouble presenting payment the…
We had trouble presenting payment the cashier and latterly her colleagues action meant settlement was smooth and effortless thank you
7 agosto 2026
The m6 toll is over priced!!
The m6 toll is over priced!!
Why is it so expensive?
£20 to run my van on a road which should decrease traffic on the m6 through Birmingham.
10 agosto 2026
Toll Barrier problems
prompt response and a proper investigation into the problem with good advice from Collin Weston
4 agosto 2026
Risposta di M6toll
Hi , thanks for your review and the positive comments regarding the service you received frtom Colin. I will ensure these are passed onto him
Please feel free to reach out, should you need any further support Kay@M6toll
I was impressed with the speed of your…
I was impressed with the speed of your reply to my query, unfortunately, it wasn't the answer which I hoped for. But it gave me relevant information. I will still use the Toll Road as it is a great road
Thank you
11 agosto 2026
Risposta di M6toll
Hi Valerie, thanks for your review and the positive comments regarding the service you received.
I am sorry you did noyt get the outcome you hoped for, but please register for the Mobility scheme for future journeys
Please feel free to reach out, should you need any further support Kay@M6toll
No level of understanding for someone…
No level of understanding for someone who was diverted down the m6 and had no previous knowledge of the toll but qualifies for exemption. Insisted I should have applied for the exemption prior to my journey.
11 agosto 2026
Speedy response
11 agosto 2026
Risposta di M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Quick and efficient refund request
Was charged incorrectly so contacted for refund which was dealt with quickly and efficiently. Great service.
11 agosto 2026
Risposta di M6toll
Hi Michelle, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Super easy
Super easy
I hadn't got my card on me and they sent it to my phone for payment and I have 6 days to pay it.
Was nervous about using a toll but was an absolute breeze.
Will use again
11 agosto 2026
Risposta di M6toll
Hi Alexander and thank you for your positive comments. We are pleased you found the toll easy to use and hope to see you again soon.
Please feel free to reach out should you require anything further Kay@M6toll
This is the way to pay your toll!
This is the way to pay your toll!
Steam through the toll booth and they debit your card. This is free, so why not do it? Better than fumbling around at the pay machine!
I had a query and received a very polite and rapid response, well done M6 Toll.
8 giugno 2026
Risposta di M6toll
Hi David, thanks for your review and the positive comments regarding the lite account.
Please feel free to reach out, should you need any further support Kay@M6toll
Risposta di M6toll
Hi Sanjaythanks for your review and the positive comments regarding the service you received.
Please feel free to reach out, should you need any further support Kay@M6toll
Once we established a fault on the link…
Once we established a fault on the link to submit my application the service was superb from both ladies whom dealt with me.
3 agosto 2026
Risposta di M6toll
Hi Alec thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
although there were issues
although there were issues, company is helpful and understanding
4 agosto 2026
Risposta di M6toll
Hi Ian, thanks for your review and the positive comments regarding the service you received.
Please feel free to reach out, should you need any further support Kay@M6toll
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