eBay.co.uk Recensioni 

Withhold your funds for no reason. The help dept of no use at all after multiple call.

You are basically running a scam company ingroing the law of the land and running a business that is not adering to trading standards. So as to your new terms and conditions, I wish you all the worst as acting above the law from the 20th February 2026.

Can believe the cost to sell a car o ebay
I sold a car with reserve price so i thought listing fee inc reserve price would be it. But no another £25 on top final value fee ? So a 7 day listing cost £50 rip off in my opinion.

Had an account for 20+ years, got an email about selling something to get a £50 coupon so I did, all within the dates and other terms but the coupon never came.

Contacted eBay on Facebook who lied about the promo end date even though I had a screenshot of the email but stopped me being able to reply as support has ended via Facebook apparently. customer service on eBay's app dropped the chat when they didn't have an answer.

I'm never going to buy or sell on eBay ever again, I'll pay more for it elsewhere if I have too just to avoid ever support eBay.

If i could give zero stars, i would. Could only find a book i wanted on ebay, chose paid for royal mail tracked 48 hour delivery. Asked the seller for the tracking number. He gave me a weird tracking number not royal mail. Turns out he was using aqualine, which was banned by ebay in july 2024. I quickly worked out he was using Amazon to deliver ( Rochester is a distribution centre and Bournemouth is my local Amazon depot). Tracking not updated for days, seller kept telling me it will be delivered tomorrow. Even when i told him he was using a banned way to deliver. Ebay customer support is really bad. Not helping and lying to me.Was delivered outside my communal block, not to my flat door, to be stolen. Seller keeps sending me a picture of it delivered, not listening that it is not my property door. So not delivered as per ebays guidelines. Had he told me he was not using my paid for 48 hour tracked royal mail i would have cancelled my order. When i get my refund, i am never ordering from ebay ever again. It has gone downhill. Now all the chat people are foreign. Just like contacting Amazon. Avoid, do not use ebay.

S.H.I.T SEARCH TOOL , YOU TRIED SEVERAL TIMES TO FIND EXACT ITEM NAME, WHEN YOU BUY ONE AT THE AUCTION AND PAY , IN EXACTLY MOMENT APPEARS A ORIGINAL ITEM NEW ONE WITH CHEAPER PRICE ...!!!!!

Unfortunately it was my bad luck to buy a "new" walking frame from a ebay seller. When it arrived it was damaged and badly scratched. This was because the seller didn't bother to wrap it up and just posted it. But when I opened a return request the seller became extremely aggressive threatening to come to my home and accusing me of being homosexual it was a tsunami of abusive. I reported this to ebay and got the stock reply of "we take this sort of abusive behaviour seriously ". But what happened was ebay removed my negative feedback and replaced it with positive feedback. Like a lot of people I use seller feedback as a indicator of trust in the seller. Ebay have undermined this.

Banning my account for no reason.Been selling stuff for 4 years and yesturday my account was banned by a customer service agent who I suspect is in close connection with business sellers.Be aware people of this fake customer service agents infiltrated to ban accounts !!!!

Seller reassured me the item would work as my laptop turned up faulty, sent him the evidence seller, then he stopped communicating except for gaslighting me. Ebay has blocked my every attempt to contact them regarding the faulty item and I have been refused a return. When I look at the invoice, the seller is listed as EBAY (UK) LIMITED Company number 03726028 So unless ebay has sold me faulty goods themselves and then refused me all consumer rights they are refusing to provide me with the company that has sold me faulty goods! Either way this is clearly unacceptable service and breaches my consumer rights, I will no longer be using Ebay agian!!!!!!!

keep finding Counterfeit products ie watches on my search. The help section on Ebay is utter rubbish when you are just searching and very hard to report these items. And when i managed to do it i got an AI answer that simply ignores the Counterfeit reporting

Bought a product that was out of stock everywhere, the seller on eBay (from Lithuania) had 1 item left!
After purchasing read the reviews and I thought let's see ;)
The product arrived within few days already, much faster than estimated; good job!

In the main I have a good experience with eBay. I can find rare vintage items that I need for my collection, stuff that I thought had disappeared for ever. Sellers are usually honest and trustworthy with eBay keeping an eye on things to ensure buyers are protected. However, eBay have recently struck a deal with Evri to provide a delivery service and so far I have found several items have been unaccountably delayed once Evri have accepted the package. If Evri cannot improve their performance I think eBay would be better advised to cancel the deal.

I bought fake goods of a seller and eBay would not help at all. They're even had a complete from the real brand I bought from nutrition Geeks as the seller was selling fake magnesium products. They're apparently said they are closing down this seller. Well she's still got an account opened. EBAY DOE'S NOT HAVE BUYER PROTECTION. That is a lie.

eBay aren't interested in the private seller. In March 2025 eBay added a 75p buyer protection fee plus a percentage of final sale cost to all private seller items. As of the 6th August they have reduced that fee to 10p but increased the percentage of final sale cost by an additional 5%. On top of that you will no longer be able to set your own postage and you are being forced to use their simply postage platform which can be up to 3 times more expensive than normal postage.. Buyers are going to stop supporting the private seller. My sales have fallen by over 50% since March and I would expect the other 50% to vanish. eBay want you to become a business seller so non of those fees apply , however, they then charge an extortionate fee per month for the privilege.. there is only 1 winner and that's eBay......

Website belongs in 1995 not 2025.

Literally prehistoric and in dire need of an update.

Now full of scammers from overseas.

Basically you send stuff, they say not delivered even though it is tracked by the deliver company

Your fees get cancelled, they keep the delivered product and there is nothing you can do.

After 25 years on here chinning it off. Not worth the hassle.

AVOID ebay

It is absolutely unbelievable how ebay treats its customers. It is hard to talk to anyone from customer service, everyone seems untrained, everyone says something different, everyone sends you to a different team, everyone is protecting themselves. When they do not know what to say they just end the online chat and then tell you that you left the chat yourself. I managed to contact the managers team who also have nothing to say. They also protect their subordinates. No one wants to apologize for the mistakes and problems they create. I am appalled by such very poor service.
After 16 years it is time to say goodbye.

Charged me for an item I did not sell. This is despite Ebay declaring no selling fees, I will not sell on ebay again DISHONEST COMPANY

Buyers beware, I purchase an item that showed as £45.59 in the basket and eBay charged me £47.59, I quested the extra £2.00 charged and half an hour later still not resolved. One adviser said it's a tax charge, another said it your bank charging you, so if they can't sort the problem they just deceive you.

Ebays new policy change has upset not only me but many others. holding sellers funds till 2 days after delivery in which anything can happen to your item in their possession for 2 days. Also now the funds are being held seller shave no way of paying the couriers the postage costs and some items are very high value/heavy & large and much more expensive to post UK let alone abroad. Ebay have been very unhelpful yet again! and now they want buyers to pay for a protection they already have! how much more protection can buyers have when they already get away with so much even with sellers evidence that in a court of law would be valid and looked at, yet ebay don't look at it and side with the buyer every time!

they have superficially said that funds are only now released if tracking shows delivered, yet tracking often has glitches, yet the buyers sometimes leave feedback saying item delivered. though ebay say feedback is no enough to release funds it has to show tracking as delivered, to think that technology is full proof and working 100% 365 days a year is dangerous indeed!