Lux Recensioni 376

don't send your items this set of taliban monsters are out to rip anyone off avoid these bellend s

I got their LED skin rejuvenating wand for Christmas and after three months of use the entire base charger and the wand heated to the point where they melted. Fortunately, I smelled it before it created any damage to my bathroom or house. I then contacted them regarding the issue they told me not a problem. They were so sorry and apologetic and that they would get me a replacement. They then emailed me right after and asked me if I had been using the charger provided which I had. They then told me that their motherboard Had a safety feature that would not allow this to happen. It somehow had to be my fault due to external circumstances. Beyond this ridiculous excuse for customer service and standing behind their 12 month guarantee I honestly don’t know if there was any results that I saw after using it religiously every night as directed. Save your money and protect your home. Avoid this product and their horrible customer service.

Ordered the kit and face sculptor and received them within a few days updated on it’s delivery at all times x tried the micro infusion and can already see a difference on my jowls lol x and my skin feels so much smoother xx just tried the sculptor for the first time today easy to use but can’t review whether it is making a difference as only the first time of use x if I have one complaint to make is that opening the vial iy sliced my finger open don’t know if that was my fault or not but it’s very hard to get the silver metal lid off x

LUX SKIN® INFRARED LED Facial Mask the mask isn’t glued together properly very cheap made absolutely bad quality I’ve emailed lux now multiple times to ask why my mask says 4 settings on the box but only has 3 settings with no response do not waste your time ordering and customer service is a 0 don’t waste your time or money.

Brought the neck and face sculptor and it stopped working after a few months, contacted them and they didn’t reply to emails or messages, terrible company, avoid at all costs

Used the microbrasion serum and it don't work

I used my first bottle of serum my skin has reacted terribly.burning swollen and severe headache so scared right now going to a gp

Thieves this company no respect for you their product or company I only picked one star as I wanted to warn everybody they will take your money and no product will arrive I've been waiting since the 6 Jan 2025, and nothing finally asked for my money back and nobody answers you.

Shouldn’t even be giving 1 star, I’m still waiting for a response and my money back! This is an awful company! The customer service is awful the products don’t work and you can’t even get your money back, it’s not like the products are cheap! I want someone to contact me immediately!!

Don't buy.
It's not working and very cheap items.
And no response

Ordered the face and neck sculptor for Christmas, a bit sceptical after reading reviews! But have been really pleasantly surprised, noticing mild differences, nothing overly dramatic at this point, but if nothing else, its such a lovely facial before bed, with the heat and vibration on the red setting, it’s so relaxing I have no problem dropping off to sleep at all! Really pleased. 😀👍

I ordered a kindle cover that never arrived. I contacted support 4 times and received a response only once and now none of the chat or email contact methods work anymore, scam do not order from here

The Lux Skin Body sculptor helps shrink my stomach bloat each time i used it. Have not been as consistent with it but i love it so far! Would highly reccommend for minimal belly/waist reduction.

If I could give a -1 I would just for the way they con you.
They give you a 90 day trial where you can return if not happy. I trialed the Body Sculpting handset and had no results at all so asked to return.
What they fail to tell you is that they then charge you the delivery cost and you need to pay to return the product to China when you are in fact dealing with Lux Skin Uk.
The products come from Uk but you have to pay all the extra to send it back to China which feels like a punishment.
I have actually bought a few things from here but will never use them again.
Once they know you want to return then send you the email with the address on and then don’t respond when questioned.
The terms of return do not say China or I would have never bought in the first place.

Items not delivered & tried to contact to advise but all my emails get returned. I cant get any proof of delivery & i cant get hold of anyone. Worse company to deal with & now £20.00 down with no products

DO NOT ORDER! Tried the infusion kit and it made my skin break out creating bumps and redness for over a week. Created holes in my neck that are still there after weeks. I requested a refund based on their money back guarantee and they want a tracking number to send back to China which costs over $70 dollars. SCAM!

I wouldn’t even give it 1 star. I never received my item and now nearly 2 months have passed. I receive generic email responses and automated replies. After looking up comments online it is clear this company is grossly incompetent and I suspect fraudulent! Do not order from them!!!

Dont buy from them, the product an LED face mask stopped working within a week
I have emailed them through their website as advised by them with no reply
What an absolute joke

I'd give zero if I could. I ordered a body sculptor hand set and waited for their delayed delivery on to get a faulty product. This product cost $130 and I sent them an exchange request. They want me to pay for the shipping fee and apparently it has to be shipped back to CHINA which will cost me $70. The customer service does not answer all my queries ans would just reiterate that I have to shoulder the shipping fee even if its their fault for giving me a product which did not undergo QC. The reviews in their "canadian" site is definitely fake. And these products that costs us hundreds of dollars definitely just cost $10 or even lower in China. Never ordering again and I will do whatever I can to warn people not to be a victim of this scam shop.

My skin is clearer and smoother.