Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Leggi di più
I had the best experience I’ve ever had sorting out finance for me new car. Everything was so easy all done by text as I couldn’t talk and I had the car the very next day - can’t recommend highly eno... Leggi di più
The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Leggi di più
Dettagli dell'azienda
- Broker finanziario
- anche in
- Azienda di servizi finanziari e prestiti per automobili
- Istituto finanziario
Scritti dall'azienda
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Scritti dall'azienda
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Informazioni di contatto
The Blue Tower, MediaCityUK, M50 2ST , Salford, Regno Unito
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
L uv cars are very great and nice…
L uv cars are very great and nice coustomer service and cars great I am very happy from luv cars thank you very much
7 maggio 2026
Risposta di Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Very helpful and informative
Very helpful and informative. Let me know what was happening all the way through the whole process.
30 aprile 2026
Risposta di Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you were kept informed throughout the whole process. We hope you think of us again if you or anyone you know needs a new car in future.
Interest in pounds not percentage over and above the actual price of the car
Continues phone calls to close the deal,putting pressure on the buyer.
5 maggio 2026
Risposta di Luv Cars
Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Constantly interaction with customer…
Constantly interaction with customer to ensure all is well and good. Polite and friendly staff who knows what the customer wants.
2 maggio 2026
Risposta di Luv Cars
Hi Olajide, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Simple and easy service.
Simple and easy service. No hard sell and no pressure to buy any add-ons.
1 maggio 2026
Risposta di Luv Cars
Hi Christopher, thank you for taking your time to leave a positive review. We are glad to hear you found our service simple. We hope you enjoy your new vehicle.
Issac was great he went the extra mile…
Issac was great he went the extra mile to make sure i got the car i wanted the other staff that where involved where really helpful to
29 aprile 2026
Risposta di Luv Cars
Hi Barry, thank you for taking the time to leave us a review. Thank you for your kind feedback on Issac. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Risposta di Luv Cars
Hi Shirley, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
I was well looked after by Ali…
I was well looked after by Ali everything was explained to me in detail and I was reassured every step of the was and Ali helped me find my dream car
29 aprile 2026
Non scritta su invito
Risposta di Luv Cars
Hi Neil, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
The sales and admin team were very…
The sales and admin team were very helpful, polite and courteous at all times and very professional
1 maggio 2026
Risposta di Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that our sales and admin team were helpful and polite. Enjoy your new vehicle.
Risposta di Luv Cars
Hi Andrea, thank you very much for your positive review. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Very good help super service.
24 aprile 2026
Risposta di Luv Cars
Hi, thank you very much for your kind words. We are proud to hear that you found our service helpful. We hope you enjoy your new vehicle.
I was told different to what the car…
I was told different to what the car dealership was told, plus 3 days later I'm still waiting for a phone call to try and sort out my car.
24 aprile 2026
Risposta di Luv Cars
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Risposta di Luv Cars
Hi David, thank you very much for your feedback. We are happy to hear that you found the whole process quick and efficient. Enjoy your new vehicle.
Luv cars made my car buying experience…
Luv cars made my car buying experience so much more easier than when I've bought before
25 marzo 2026
Risposta di Luv Cars
Hi Carla, thank you very much for your review. We are glad to hear that your experience with us was such a positive and easy one. Enjoy your new vehicle!
Risposta di Luv Cars
Hi John, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team and that they were fast and friendly. We hope you enjoy your new vehicle.
Good experience👍
10 aprile 2026
Risposta di Luv Cars
Hi Steve, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Risposta di Luv Cars
Hi Gareth, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi Kwame, thank you very much for your kind words. We are proud to hear that your experience with us was smooth, this is what we strive for. Enjoy your new vehicle!
Customer service was very friendly and…
Customer service was very friendly and very helpful from the start to the end.
22 aprile 2026
Risposta di Luv Cars
Hi Viliame, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
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