Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because... Leggi di più

Valutata 5 stelle su 5

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & A... Leggi di più

Valutata 1 stelle su 5

Don't ever buy from this company! There hair is synthetic! The good reviews are lies because they bully you to correct a bad review if yiu want a refund. I mistakenly brought through tik tok and was d... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered some hair almost a month ago & still did not receive my package , i have no update about it , i emailed them 3 times to ask for a full refund & they responded the 4th email letting me know my... Leggi di più

Dettagli dell'azienda

  1. Fornitore di extension per capelli
  2. Negozio di prodotti per capelli
  3. Negozio di parrucche

Scritti dall'azienda

LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 63% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The wig from this company is really…

The wig from this company is really good quality and looks very natural. The hair is soft, doesn’t tangle easily, and has a nice shine. It was easy to install and fit comfortably on my head. I also like how the wig kept its style even after wearing it for a long time. The lace blended well with my skin, making it look realistic. I’m very happy with this wig and would definitely recommend this company to others.

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Okayyyy this hair is EVERYTHING 😍 The…

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽‍♀️✨

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Please please Do NOT buy any hair products

Please, I employ you, do not buy any hair products from this company. They have false advertising and they do not have a return policy. I needed to return items which were horrible, I put them back in the package immediately. When I reach out to Lumiere to get return instructions, they gave me the run around and then said they would only refund me $45 after I had paid over $150 for the products. They wanted me pay to ship the products back to them and then receive less than 1/3 of what I paid for the products. I would never buy hair products from them. The quality is poor, hard and harsh hair.

20 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please ensure the hair was not washed or worn. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 5 stelle su 5

TRIED A BRAND THAT I KNEW NOTHING ABOUT…

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & ARRIVED IN 6 BUSINESS DAYS FROM ORDERING — COMING FROM OVERSEAS!! A+++

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

This hair is not human i paid 416 for 3…

This hair is not human i paid 416 for 3 bundles of 38 kinky curly this is shedding matting up n everything 😡😡😡im pissed

4 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,
We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 1 stelle su 5

Scam Company. NO Delivery. NO Refund

I'm Maddie Uperson: and will never order form this Scam company, never received order nor refund. AVOID THIS FAKE CO. BUY SOMEWHERE ELSE

6 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

Usually the shipping takes a few days to arrive, the delivery was delayed due to flight reason late recently. We had to contact the shipping carrier to make a claim with your package. If you added shipping protection to your order when you placed with, please check if there was an email as to the order inbox or spam folder, and make a claim to insurance company for a refund.

Please contact our after-sale support team if necessary, we help you fix it out well

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 1 stelle su 5

I ordered 1 wig on 2/13/26 and have yet…

I ordered 1 wig on 2/13/26 and have yet to receive it. I have sent several emails and still nothing. Also was told through an email that I would get $10 back but it is not even showing up on my account.

I am going to let others know not to buy anything from your company. And I am going to also have Award Winning Investigative Reporter, know how you take money from consumers.

Today (3/6/26) I received what I thought was the wig I ordered. What I actually got was the opposite. It is not the same and it is not human hair. It is nothing like the photo. I am beyond upset. And it came from CHINA not the US warehouse.BEWARE!!!

I copied /paste the lies. 3/31/26- These people are crooks!!!! This is the reply about US warehouse below.

Hi, I hope all is well. Because our US warehouse is ruined due to attacked by someone. We have the china return warehouse now.
Please not worry, you will get the full refund as long as mail it back by following the instructions, especially write value less than 20 USD. Thnak you.
------------------------------------------------------------------
发送时间:2026年3月12日(周四) 07:39
收件人:
抄 送:
主 题:Re: #84475

2 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 4 stelle su 5

Don’t like

Don’t like! Don’t have side part!! Only a little bit of lace on top front? Small little piece in top!! Info is different! Not worth $100

17 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

My Experience with Lumiere Hair was…

My Experience with Lumiere Hair was great. I received my hair bundles on time packed very well. I had the bundles installed.and my hair looks great. I am very satisfied with Lumiere Hair products and will cuntinue to purchase from Lumiere Hair.

6 febbraio 2026
Non scritta su invito

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