Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I love this brand! I get the clip ins and my last bundle lasted almost a year. They’re not $500+ extensions but they definitely work for a while. They’re soft, easy to wash, easy to style, and the cli... Leggi di più

Valutata 5 stelle su 5

contact très facile et rapide via WhatsApp pour l'envoi de ma commande. j'ai beaucoup apprécié cette proximité car il est difficile de rentrer en contact avec les vendeurs en général. la livraison a... Leggi di più

Valutata 5 stelle su 5

I was initially worried, the pricing was affordable and the images looked too good to be true. After receiving my order, I was very pleased with the fit and length. The quality was excellent and I’ve... Leggi di più

Valutata 1 stelle su 5

Worst hair Ever it tangled and knotted up something awful, shedded like crazy I'm not sure if it's even human hair,sent them photos and emails telling them about the hair I purchased and they didn'... Leggi di più

Dettagli dell'azienda

  1. Fornitore di extension per capelli
  2. Negozio di parrucche
  3. Negozio di prodotti per capelli

Scritti dall'azienda

LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

150 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 57% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(150)

93 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered Hair and never got it…so I cancelled

I ordered hair last week for an event this weekend because delivery said I would get it tomorrow the latest. I never got an updates regarding where the package was besides “on its way” which it said since I ordered. After emailing 2x, it was made known to be that the hair I ordered was a high selling product. Either way shipping is shipping, but not once was I updated or was it communicated that it would be delayed. They told me that I would get it next week. I DONT NEED IT THEN!

19 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

The worse experience I ever had

The worse experience I ever had. Hair was so bad that it wasn’t even human hair it was synthetic I bought it to the salon for my stylist to also take a look it to make sure I wasn’t bugging before my appointment she told me I was scam it’s not human hair smh I had to do a rush order through LuvMe hair due to the quality of these bundles. I also order 4 and received 3 smh I had to go back and forth to get the address to return these items (hair) which I have to pay to return. These people was trying make me keep something I don’t want not going use (bad batch) hair not real horrible experience smh I will not recommend nobody to order off this site.

29 aprile 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,
We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 5 stelle su 5

Okayyyy this hair is EVERYTHING 😍 The…

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽‍♀️✨

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Please please Do NOT buy any hair products

Please, I employ you, do not buy any hair products from this company. They have false advertising and they do not have a return policy. I needed to return items which were horrible, I put them back in the package immediately. When I reach out to Lumiere to get return instructions, they gave me the run around and then said they would only refund me $45 after I had paid over $150 for the products. They wanted me pay to ship the products back to them and then receive less than 1/3 of what I paid for the products. I would never buy hair products from them. The quality is poor, hard and harsh hair.

20 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please ensure the hair was not washed or worn. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 5 stelle su 5

TRIED A BRAND THAT I KNEW NOTHING ABOUT…

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & ARRIVED IN 6 BUSINESS DAYS FROM ORDERING — COMING FROM OVERSEAS!! A+++

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

This hair is not human i paid 416 for 3…

This hair is not human i paid 416 for 3 bundles of 38 kinky curly this is shedding matting up n everything 😡😡😡im pissed

4 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,
We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Valutata 1 stelle su 5

Scam Company. NO Delivery. NO Refund

I'm Maddie Uperson: and will never order form this Scam company, never received order nor refund. AVOID THIS FAKE CO. BUY SOMEWHERE ELSE

6 marzo 2026
Non scritta su invito
Logo di Lumierehairs

Risposta di Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

Usually the shipping takes a few days to arrive, the delivery was delayed due to flight reason late recently. We had to contact the shipping carrier to make a claim with your package. If you added shipping protection to your order when you placed with, please check if there was an email as to the order inbox or spam folder, and make a claim to insurance company for a refund.

Please contact our after-sale support team if necessary, we help you fix it out well

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

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