Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This casino offers a great selection of games, and its fast withdrawals are a major advantage. The verification process was quick and straightforward as well. It’s definitely worth trying.

Valutata 5 stelle su 5

I originally made this a 3 star review. I have opted to change it to a 5 star review solely based on good customer chats and account manager Caroline Brown. She always goes the extra mile whe... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Actually pretty quick for withdrawals but just had a terrible experience. Was given a bonus and played through Managed to win some funds then it just disappeared from my account. They then s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast withdrawal n better rtp on the games i love. Love the design n quick customer service. Finance department only works Monday to Friday so make sure don’t blow ur account on the weekends. Great app... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casinò o centro scommesse online

Scritti dall'azienda

A top notch online casino with good winnings, fast payouts and friendly support


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

78 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

They refuse to verify me or pay my redemption request

Signed up for this site about a month ago and it's been nothing but problems

I referred a friend and collected the bonus for that. I won around $125 on a table game. After that, table games disappeared. Okay...

I tried to request a redemption and was told I have to verify. Okay that's normal. I entered my info and waited. And waited. And waited. It's now been over 2 full weeks and they still have my documents as "pending" and I never received the code to verify my phone so I guess that's broken too.

I tried to connect via live chat but that doesn't work. I reached out via a form on their site and via email and haven't heard back. So I would advise everyone to avoid this site as it seems like a scam where you can't get verified or paid if you win.

24 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Won’t pay

All they do is pay for reviews. It’s impossible someone will give them 5 stars if they don’t have customer service, is inexistent, they don’t verify you, they don’t answer emails, never mind they will pay your redemption.
They need to be shut down for scamming practices.

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Balance reset - No support

I had $300 in my LuckyKong account, and without warning it was reset to $0. I immediately contacted their customer service — several times — to get an explanation and hopefully recover my balance. Despite claiming to offer 24-hour customer service, I haven’t received any response in several days.

This isn’t just frustrating, it’s unacceptable. A casino should protect player funds and communicate promptly when there’s an issue. Right now, LuckyKong has my money and won’t even acknowledge my messages. I can’t recommend them to anyone until they address this and fix their support process.

10 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

well first off luckykong is the first…

well first off luckykong is the first site i never had no complications but i highly recommend luckykong to everyone service is fastly delt with apnd verification was fast and hassel free not to mention the great selection of games and yes sign up and enjoy like i did

14 luglio 2025
Valutata 1 stelle su 5

Horrible site

Horrible site. Does not respect responsible gaming. Terrible support and bad rtp.

As well as horrible support outright lies. No email was ever sent from them and my account as of right now is still opened. I was able to deposit and play and can still deposit more. Horrible liars! Avoid this Casio

2 giugno 2025
Non scritta su invito
Logo di LuckyKong

Risposta di LuckyKong

Dear Daniel, I am sorry to hear about your experience. We sent you numerous emails, but you never responded or acted on them. We respect Responsible Gambling, and that's why your account is closed. Once again, we contacted you numerous times. Our customer support is top-notch, as seen in other reviews.

Valutata 1 stelle su 5

try somewhere else

you just can't win here, im convinced the reviews aren't real players

10 aprile 2025
Non scritta su invito
Logo di LuckyKong

Risposta di LuckyKong

There are players hitting jackpots and making large withdrawals every hour. The fact that you have not won anything substantial after playing for 20 CAD is not a true representation of our games.

Valutata 5 stelle su 5

Fast withdrawal n better rtp on the…

Fast withdrawal n better rtp on the games i love. Love the design n quick customer service. Finance department only works Monday to Friday so make sure don’t blow ur account on the weekends. Great app for players from Canada.

8 aprile 2025
Logo di LuckyKong

Risposta di LuckyKong

Thank you for the review, I am glad you enjoyed our service. However, there seems to be some kind of misunderstanding regarding withdrawals. Withdrawals are made every single day, including weekends and holidays.

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