Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

This casino offers a great selection of games, and its fast withdrawals are a major advantage. The verification process was quick and straightforward as well. It’s definitely worth trying.

Valutata 5 stelle su 5

I originally made this a 3 star review. I have opted to change it to a 5 star review solely based on good customer chats and account manager Caroline Brown. She always goes the extra mile whe... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Actually pretty quick for withdrawals but just had a terrible experience. Was given a bonus and played through Managed to win some funds then it just disappeared from my account. They then s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast withdrawal n better rtp on the games i love. Love the design n quick customer service. Finance department only works Monday to Friday so make sure don’t blow ur account on the weekends. Great app... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casinò o centro scommesse online

Scritti dall'azienda

A top notch online casino with good winnings, fast payouts and friendly support


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

78 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Won some but worst experience

Won some but worst experience. I'm trying to close my account down but they keep saying within 2hrs! That's been ove 4 hrs now. Don't trust this site.

26 maggio 2026
Non scritta su invito
Logo di LuckyKong

Risposta di LuckyKong

Hi there, I'm really sorry your experience with us ended on this note. The two hours you saw came from our automatic reply, and we just didn't get to you that quickly this time. Your message came through late at night when we're running with a smaller team, so it took longer than it should have, and that one's on us, not you. I want you to know your account is now fully closed, exactly as you asked. If anything still feels unresolved, please email me directly and I'll make sure it's looked after right away. Take good care. Caroline

Valutata 5 stelle su 5

This site has grown on me and seems to deliver a good punch.

I originally made this a 3 star review.

I have opted to change it to a 5 star review solely based on good customer chats and account manager Caroline Brown. She always goes the extra mile when delivering warm messages and getting back with answers.

I still think that the website could use a bit of a facelift with finding games and having better sections. I also think there are key games that are missing from the library such as area link games.

But it’s truly appreciated that when you Que up a withdrawal that it’s approved within the hour and normally shorter. Even when it’s a larger cash out.

18 maggio 2026
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Risposta di LuckyKong

Thanks for taking the time to write this. Honest feedback like yours is actually really helpful to us.

Great to hear the verification and withdrawal side went smoothly for you. We work hard to keep those quick, so it's good to know it paid off.

Your points on the loading times, layout and navigation are fair, and we've already passed them on to our product team. That's exactly the kind of detail that helps us know what to fix first. On the bonuses, the standard ones honestly won't suit everyone, but our account managers can put together something far more flexible with much friendlier conditions, so it's always worth dropping us a message.

We'd love another shot at giving you a better experience. Thanks again.

Kind regards,
Jessica Pelletier
Customer Support Team

Valutata 5 stelle su 5

Without a doubt the best casino…

Without a doubt the best casino experience around and I’ve played at many. Lucky Kong draws you in with their unique and dynamic UX and keeps you there with incredible customer service. They really take care of you, shout out to Lisa and Caroline, and honestly I feel this team knows how to give white glove treatment.
Easy deposits, fast and friction free withdrawals, excellent library (if you add Games Global I’ll be even happier 😜), and a team that dignity unlike so many of these slimy casino operations around.
I would recommend Lucky Kong to any and everyone.

17 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

Actually pretty quick for withdrawals but just had a terrible experience.

Was given a bonus and played through
Managed to win some funds then it just disappeared from my account.
They then started to make up lies about wagering requirements which never applied before.

Do not gamble with this casino they will take your money for o reason

3 aprile 2026
Non scritta su invito
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Risposta di LuckyKong

Dear Customer,
I'm sorry to hear about your experience, and thank you for taking the time to share your feedback.

As was explained in the email you received, the bonus applied to your account was a no-deposit bonus. Per our terms and conditions, this type of bonus carries a maximum cashout limit of 50 CAD, which is why your winnings were adjusted accordingly.

We understand this may be frustrating, and we truly value your time with us. Should you wish to discuss this further or have any additional questions, please don't hesitate to reach out to our support team — we're always happy to help.

Kind regards,
Jessica Pelletier
Customer Support Team

Valutata 5 stelle su 5

I have played all the big name sites

I have played all the big name sites. But this one is my favorite. Caroline the account manager that takes care of me is simply amazing. Usually I play multiple sites in a week. Now it's just luckykong. Take my advice and try them.

16 marzo 2026
Valutata 5 stelle su 5

The place to play is here 🙌

Absolutely the best experience playingat this casino the staff and management top tear in all services and helpful friendly if you love playing casino games this is the place to be thanks again to all the great people from lucky Kong

16 gennaio 2026

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