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Lovesofas Recensioni 

2911
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I have never received a sofa so quickly. From seeing an ad on social media to finding a local shop, we got the sofa delivered within a week. It arrived within the timeslot and was in a box. It was tak... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Took a risk to buy without trying. Couldn’t be more pleased with the sofa and with the whole transaction from buying to delivery. Wouldn’t hesitate to buy from LoveSofas again.

Valutata 5 stelle su 5

Fast and efficient delivery - sofas assembled and checked by friendly and respectful delivery team. I was a little worried about buying online but the sofas look very well made and are extremely comf... Leggi di più

Valutata 1 stelle su 5

Sent a faulty Sofa. The click-clack funtion in of the arms isn't working and taking ages to resolve. Relying on a Company Emmiera Groups for repairs. Their tenchnician came, detected the fault, su... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Mobilificio
  4. Negozio di arredamenti per salotti
  5. Negozio di divani

Scritti dall'azienda

We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.

No more waiting weeks for a sofa!

Scritti dall'azienda

* UK-stocked, no long waiting times
Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
* Order today, decide at home within 30 days
With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
* Excellent value through online-only pricing
We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
* Included manufacturing warranty + optional additional accidental warranty
Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.

Fast and free delivery

Room-of-choice delivery within 2-3 days

Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.

Informazioni di contatto

Dozens of sofas on sale now!

Do not miss out on savings - stock is limited.

4,5

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
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Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,5

Tutte le recensioni

(2911)

427 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Delivered on time

Delivered on time, lovely sofa and great price

3 settembre 2026
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Risposta di Lovesofas

Hi Fiona, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

The sofa was delivered quickly

The sofa was delivered quickly, i love the colours, very comfortable, delivery men were great,

2 settembre 2026
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Risposta di Lovesofas

Hi Marie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Valutata 5 stelle su 5

The sofa is immaculate

The sofa is immaculate, beautiful design with added bonus of a sofa bed for the extra space or sleepovers.
Excellent service, quick and supportive delivery team upon arrival. Ensured the product was in the correct room and delivered safely.

2 settembre 2026
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Risposta di Lovesofas

Hi Jodie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

Gorgeous sofa

Sofa is absolutely gorgeous & very comfortable. Did not disappoint & I love it.

2 settembre 2026
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Risposta di Lovesofas

Hi Maria, we are thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Valutata 5 stelle su 5

Sofa very nice and functional and…

Sofa very nice and functional and comfortable

5 agosto 2026
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Risposta di Lovesofas

We are delighted to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

My sofa and 2 chairs arrived on time…

My sofa and 2 chairs arrived on time excellent service. Unfortunately completely my own fault i had ordered the wrong one. I messaged them and it was not a problem I wrapped it up they arranged collection once again excellent service and my money was refunded. I would 100% recommend them.

28 luglio 2026
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Risposta di Lovesofas

Hi Michele, we are delighted to hear that you had a great experience with us, our lovely customer service team and our 3rd party courier! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Valutata 2 stelle su 5

Ordering was fine

Ordering was fine, delivery arrangements was shocking, not what I got told when I bought the sofa, ring Monday for Wednesday delivery and Wednesday for Friday delivery, this was not the case after 2 phone calls to confirm my delivery date, the day before it was due I had no confirmation email with a time slot, I rang the store and customer service to be told it wasn't even on the system, took nearly 2 weeks for delivery... Appalling service.

28 agosto 2026
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Risposta di Lovesofas

We’re sorry that your delivery experience fell short of the service we aim to provide. Your information confirming that you were ready to accept the delivery was unfortunately missed by our logistics department, which led to unnecessary delays and confusion around the delivery arrangements. We fully appreciate how frustrating this must have been, particularly after you had contacted us to confirm the arrangements. We sincerely apologise for the inconvenience and disappointment caused.

Valutata 2 stelle su 5

Some can be rude

Some can be rude, and they take money for delivery when it is faulty

29 luglio 2026
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Risposta di Lovesofas

We’re sorry you feel this way. Your first collection request was made because you found the items uncomfortable, and this was then cancelled at your request. Almost a month later, you contacted us again to request a collection, this time stating that the items were faulty, and we again arranged this as requested, providing all the relevant collection details.

We are particularly disappointed by the comment regarding our staff being rude. Having reviewed the communication, we cannot find any instance where our team was rude or discourteous towards you. We have always aimed to deal with your requests professionally and in accordance with your instructions.

Valutata 5 stelle su 5

A lovely sofa I’m very pleased with it…

A lovely sofa I’m very pleased with it and a very good service. It took 3 days to come once I ordered it and they delivered it on a bank holiday Monday. Very good communication. Great company to work with

28 agosto 2026
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Risposta di Lovesofas

Hi Katie, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

Purchased this sofa for my summerhouse

Purchased this sofa for my summerhouse, loved it so much purchased another. Beautiful sofa, well made. Easy to order on line, delivered in a couple of days. I would say 10 out of 10

26 agosto 2026
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Risposta di Lovesofas

Hi Sue, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of both your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!

Valutata 4 stelle su 5

Nice grey sofas but would have expected…

Nice grey sofas but would have expected the legs to be black not brown.
Delivered when you said so no complaints there.

26 agosto 2026
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Risposta di Lovesofas

Hi Linda, we are delighted to hear that you are pleased with your new sofas. But we regret to hear that the colour of the legs wasn’t quite what you expected. We appreciate your feedback and our team will certainly take this into consideration. Thank you for taking the time to write your honest feedback and 4* review!
Kind Regards,
Love Sofas

Valutata 5 stelle su 5

Ordering was easy

Ordering was easy. The process was straight forward and fast, from ordering to delivery. Friendly delivery team who kept me informed and were on time. Most importantly, the sofa was perfect.

25 agosto 2026
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Risposta di Lovesofas

Hi Hilda, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Valutata 5 stelle su 5
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Risposta di Lovesofas

Hi Roslyn, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

Lovely sofa

Lovely sofa! Beautiful colour! Very responsive customer service when I mis-typed the delivery address.

25 agosto 2026
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Risposta di Lovesofas

Hi Susan, we are thrilled to hear that you had a great experience with us and our lovely customer service team! We are also delighted to hear that you are pleased with your new sofa! Thank you for taking the time to write your positive feedback and 5* review!

Valutata 1 stelle su 5

Really bad customer services

Really bad customer services

27 luglio 2026
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Risposta di Lovesofas

We are sorry you were unhappy with the outcome, but we do not believe this review fairly reflects the customer service provided.

Your concerns were responded to, reviewed as a formal complaint, and our position was clearly explained. The product concerns you subsequently raised were considered based on the information and photographs provided, and we were unable to establish that they constituted a manufacturing defect.

The return and packaging requirements were also clearly explained. These requirements, including the applicable collection arrangements, are set out in our Terms & Conditions, which were available and accepted at the time your order was placed. The assembly service includes disposal of the original packaging, but this does not remove the agreed responsibility to appropriately package an item for return.

We appreciate that you were dissatisfied with the resolution, but an outcome a customer disagrees with does not constitute poor customer service. We applied the agreed terms consistently and provided a clear response to your complaint.

Valutata 5 stelle su 5

Lovely sofa

Lovely sofa. Just what I wanted. Good communication with the Customer Service team. Courteous service ftom the delivery driver. 5 star service.

27 luglio 2026
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Risposta di Lovesofas

Hi Carol, we are delighted to hear that you had a great experience with our lovely customer service team and our 3rd party courier! We are also thrilled to hear that you love your new sofa! Thank you for taking the time to write your wonderful feedback and 5* review!

Valutata 5 stelle su 5

Good quality, quick delivery

We ordered the sofa on Tuesday and it was delivered by Friday, great quality and easy to put together, the delivery drivers weren't as pleasant as I hoped and they didn't bring the sofa into our home but all in all a great experience

21 agosto 2026
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Risposta di Lovesofas

Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier and we will forward your complaint immediately to the courier. But we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your feedback and 5* review!
Kind Regards,
Love Sofas

Valutata 5 stelle su 5

We bought a great sofa and delivery was…

We bought a great sofa and delivery was very quick and easy.

17 agosto 2026
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Risposta di Lovesofas

We are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Valutata 5 stelle su 5

Excellent!! Love my new sofabed 😊

Everything about my experience with love sofas was brilliant. Staff in store very helpful. Ordered on the Saturday and sofa was delivered on the Friday. Delivery was great, came at the time specified, ours was the first drop so had it at 7.30am, delivery guys very efficient!! Was built and ready to use before lunchtime! Easy enough to build it myself. Quality of the sofa is excellent and I would definitely recommend to friends and family. Overall everything was excellent so definitely 5 stars from me! 😊

21 agosto 2026
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Risposta di Lovesofas

Hi Julie, we are thrilled to hear that you had a great experience with us, the lovely team in our showroom and our delivery team! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

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