Ordered weeks ago. Very unsatisfactory replies to emails and goods haven't arrived or received any tracking information. SCAM BUYER BEWARE!!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Leggi di più
L'azienda ha risposto
This app has brought me so much joy, I get great prices & good quality on so many things. Their customer service is fantastic, items often arrive well before the projected date. 99.99% of the mis-ship... Leggi di più
L'azienda ha risposto
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?
Informazioni di contatto
1,5
Pessimo
104 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Strawberry dress in black
Ordered the strawberry dress in black. The pink was a little too feminine for my taste. Was considering ordering the designer one, but I didn’t want to spend $500+ on a dress I may or may not like. Plus, it only came in pink. I was pretty excited to see it in black on this website & for so cheap. It looked super similar to the designer version. Read all of the reviews for help with sizing. I ordered a large & an extra large, just in case.
I was pleasantly surprised at how fast it came in, especially from overseas & with COVID restrictions still going on. I ordered it on May 31st & it came in today (June 8th).
The dress looks pretty much the same as on the website. They’re pretty sheer, even with the lining, so I think I’d have to wear a slip underneath. The “girls” are pretty exposed, so I’d wear a low cut bra with it. The material isn’t super itchy. Up close, you can tell the dress is pretty cheap in quality. Plus the sleeves (both the large & extra large) are fairly tight. Oh yeah, I can’t tell a difference in sizing. They both fit pretty much the same.
Overall, I’m pretty happy with my purchase. I’d like to return the extra large, but I’ve read that it’s such a hassle to return anything from this website. If I have too much trouble with the return, hopefully I can find someone to give the other dress to.
9 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Aileen,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
Poor Order Fulfillment
Your service and order management is very poor. I do like the design of your clothing and after my first order that did not go according to the actual order I thought I would give you a second chance. The 2nd time was just as bad. My 2nd order was for 3 L sweatsuits and I received 3 XXL. Your customer service offered my an $8 credit when your website already offers more than that.
8 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Dave,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is something wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
False advertising on the size chart
False advertising on the size chart. I ordered a swim suit as an XL as I’m larger on top. It came and was pretty much a small, medium at best. It was supposed to be a bit of a more show offy bathing suit, but this was ridiculous. Also still have not gotten replied to about a refund and how to send back, it’s been 2 days.
8 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Taylor,
Sorry to make you feel depressed and have an unpleasant shopping experience!
As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
Could you provide your correct order number? We will check your order and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Poor quality!! Save your money
There is so much wrong with this seller! I purchased 4 items and all were wrong size despite using the chart. The quality is so poor you can see your underwear right through them. I’m sure after one wash they’d be destroyed. I contacted the seller and they would not send the correct size or refund my account even though they have a 30 day return policy. They had the audacity to offer a $5 gift card . I have never had such bad experience. Poor quality all around. I have a YouTube channel and TikTok with high traffic of followers and will be reviewing the clothing so no one else get taken advantage of. Shame on you LOVELYERICA
7 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Gleisy,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Not good
The track suit was completely different to the photo and does not seem to exist in the catalog another disappointment obvously from China!
4 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear KEVIN,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Quality of the outfits was better than…
Quality of the outfits was better than expected. Size was pretty close, had to make a couple of small alterations. Shipping time was okay. Arrived in the shipping window that was sated when ordered. Will order more products.
4 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear John,
Thanks for your great support to our store.
We work extremely hard in producing products that our customers will love and we are always looking for ways to better our service. Every feedback from our customers means the world to us. We rely on people like you to let us know what we are doing right and where we could improve.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
No returns policy
We received the dress we ordered after a couple of weeks but the colour was more orange than copper and the dress didn’t fit my daughter very well. We contacted the customer for a refund - no policy displayed , just to contact them if there was a problem. After sending photos of the unworn pristine item and the packaging we were told that it would be too costly to return so to reconsider wearing the dress or giving it to a friend. An $8 gift voucher was offered (dress was £20. This practice should not be allowed. A returns policy is always required for online sales. A costly mistake for us which we will not repeat.
3 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Karen ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
SUPER SWEET PIECES OF CLOTHING THAT I…
SUPER SWEET PIECES OF CLOTHING THAT I ADORE EVERYONE SHOULD OWN A PIECE, ON THAT NOTE THERE IS AN ITEM MISSING FROM MY 1ST PURCHASE. I GUESS ITS A POPULAR SHIRT, IAM HOPING TO RECEIVE IT ALTHOUGH I WAS ASKED INSTEAD OF WAITING TO REPLACE WITH SONETHING ELSE.
2 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear HIDI ,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.We sincerely hope that we’ll have more chances to serve you.
We have sent an email to you about your rest item,could you pls check your mail and give a reply?
Have a nice day!
Best regards :-)
Very disappointed with my order its…
Very disappointed with my order its different color then the picture they posted, the size are tooo small, and it has a hole in the pocket, i was waiting for my order hoping i get what i was waiting for 🤦♀️
2 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Tulai
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Risposta di Lovelyerica
Dear Oca,
Sorry to make you feel depressed and have an unpleasant shopping experience!
As I checked, your order has been shipped within 24 hours after you placed the order. After sent out your package, we have emailed the tracking number so that you can track your package in time.The logistics information shows that it has been delivered to your mailbox within 14 days. Perhaps your family or neighbors have received it for you. Could you pls confirm it again?
Please feel free to contact to support@Lovelyerica.com if you have any further question. We're always here to help.
Apologize again for causing too much trouble to you.
Have a nice day!
Best regards.
Love my new jeans
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Leslie ,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
The items ordered were significantly…
The items ordered were significantly smaller than advertised and expected. The oversized jumper is more snug fit
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Narelle ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Package never come I want a refund
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Sean ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
Your package is in transit, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Thin fabric and a pants tent
They are fairly cute but have a bit of a weird/loose crotch and are a lot thinner fabric then I expected, not real corduroy. Probably my fault since I am an aerialist but I also ripped a hole in the crotch after only a few times on my aerial silk.
Good thing I know how to sew.
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Alina ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Ítem didn’t fit
Ítem didn’t fit, it wasn’t even close. Asked for a return, and they said it would be too costly to return... that it’s a nice item and my best option it to find a friend that it fits... will never order from here again.
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Jonathan ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Nice jeans but with defects.
I bought a pair of patchwork jeans for my daughter. The site was easy to use and the jeans looked nice. Delivery took a bit longer than I was expecting but the jeans arrived ok.
They are nice. Only 3 stars as the horizontal seams on the patches of the jeans on one leg do not meet up. They are out of line, showing quality control is not what it should be.
1 giugno 2021
Non scritta su invito
Vraiment très déçu
Vraiment très déçu, vu le prix...
Pas du tout comme sur la photo le guide des tailles ne correspond pas à celle reçu.
I can't Wear this
Bad
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Alexandre ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent you an email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Slow shipping, rude customer service. No help whatsoever.
First, it took this company a week to ship the items ordered. On day 4, I emailed requesting a tracking number. Was told to wait. On day five I requested a refund. Was told to wait. I am now in a fight with them to get a refund as the product will not reach me in time and is apparently stuck in customs somewhere. Oh yea, this is from overseas.
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Ryan ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Very bad customer service! Be careful!
Wanted to send back the bought trouser but they try everything to make it uncomfortable for you (no return labels, no adress to send back etc) and ask you to keep the product and that it will take a very long time to refund it. And that you will not get back the whole money. Never had such a bad shopping experience before with any other shop!!!
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Karsten ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
J'ai reçu un pantalon trop grand
J'ai reçu un pantalon trop grand. Je cherche à l'échanger mais votre adresse mail est fausse mon mail m'est retourné systématiquement...impossible de vous contacter
1 giugno 2021
Non scritta su invito
Risposta di Lovelyerica
Dear Aurore ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.