Love Sew Recensioni 

Great communication, acknowledged my order, thanking me for it (personal touch) updated me on shipment and updated me on all aspects. Great communication, made me feel like they cared. Will deal with them often.

My package arrived in a timely manner and wow, my hems are more professional looking. Still have to practice a bit still but they work splendidly.

I placed an order over the Black Friday weekend, when my order arrived the package was damaged several goods were missing and others were damaged. I took photos of what I received and their condition and emailed Love Sew to make them aware and ask them to please replace them. To my pleasant surprise, I received an answer within a day, and they immediately placed a replacement order for the damaged goods and all the items that were not in the package! I know this wasn't easy for them as several 1/2 yd bundles were missing along with some notions and thread. In a little over a week, I received the replacement items free of charge. The customer service was outstanding and I love their rulers and cutting mats both are non-slip, accurate, and durable. Thank you Love-Sew!

Love Sew is an extremely reliable supplier. You are kept in touch with the progress of your order and if you have any queries they keep in touch, pretty much by return email. The fabrics I ordered have been excellent quality with strong & vibrant colours. I am looking forward to getting stuck into my next project!! Thank you Love Sew for your service and support.
Margot, Australia.

Love the wool pressing mat. Quality product. Easy ordering and quick delivery.

simple order of 3 items took two shipments. i get it, different warehouses. the warehouse closest to me had NO movement once the label was created for an entire week. Now, 3 weeks later after the last label scan, and I still can not get a person to help me. I'm passed to different people each time I email and they all say they'll contact the shipping service. No answers ever given. I've asked for a refund of that item or a reship of just that one item that is still not delivered.

I purchased the 18” x 12” wool pressing mat. I had been wanting one for a while and then saw Love Sew’s great price recently and ordered one. It came in about a week and works great. I also liked the idea of supporting a small US company.

Every sewing notion I’ve purchased from Love Sew has been so clever, useful and benefitted my tasks. The prices were reasonable and their shipping was very prompt!

I ordered titanium blades. They never arrived thanks to the post! Wrote to let them know and they sent out a replacement set asap!! Great service!! Care about the customers. Which is rare today! I will be ordering from them again. I’m happy

I had placed an order for a quilt kit. When I received shipping notice, I saw it was being sent to my old address across the country. I emailed LoveSew right away, and they assured me they would change the address to the correct one. I love LoveSew and have never had a problem in the past. I was able to have my daughter pick it up from my old address, and she is sending it to me. It would be great if there was a live chat or customer service phone number.

Anything I've order I've been happy with, speedy delivery also.

I have been a Love-Sew customer for some time now, and I love their unique products that are often hard to find elsewhere. Every item I've purchased has truly enhanced my sewing and crafting experience, such as the quilting ruler set, binder/hem, transfer pens, seam clips, and HEMMING CLIPS. Although the latter were lost in shipment. Love-Sew was amazing in locating and retrieving the package. These HEMMING CLIPS are especially brilliant, acting like oversized bobby pins that make measuring and holding hems in place a breeze, whether you hem by machine or hand.
Many things these days are found on a media feed, so rarely do I post on socials. However 'finding lost package' is worth a note. There are real people to assist on the end of that FB post. Not an auto responder! Love-Sew can and will assist and in my experience their products are exceptional.
Thanks

My purchase was delivered quickly and packaged securely. It is well made and as described. I have used it on two projects and plan on many more.

I have ordered from Love Sew twice now and have been pleased both times. Both products were excellent, prices were reasonable, shipping was pretty quick and the company seems to be very customer friendly. I highly recommend Love Sew for your sewing and quilting needs.

I ordered and paid for quilt pattern from Love Sew.com. I also ordered a free pattern on the same order form. I downloaded one of them to my computer but could not find the second one anywhere. I contacted your Customer Service and they said they would send another one right away. In the meantime, I located the second one and asked Love Sew to please disregard my message as the second one was there all along. Customer Service was not only fast to respond to my predicament but remained so good-natured and understanding of my self-imposed problem. They were awesome!!!

The product I purchased arrived in a timely manner, and was in excellent condition. Really like the wool pad as well as the colorful ironing board cover.

Excellent service, product quality and price. I have ordered several items without disappointment. I love buying from a USA based company.

Product came fast, and works like a charm (magnetic wand)

LoveSew and I had been working back & forth from April 8 thru May 27, 2023 to solve a missing shipment problem. We had a few delays in correspondence from their customer service, at first, but I kept emailing them. I had ordered additional pre-cut fabric to finish the quilt I had started with their fabric. Shipment notification was delayed by about 10 days, as well as the tracking #. The tracking # finally came and I watched it for delivery time. It became stuck with no progress for days. Contact with trucking company sent me back to LoveSew, as if it was their problem, (which I highly doubt).
Head of Customer Service at LoveSew, worked diligently with me, via email, to come up with a satisfactory solution for me to get my original choice of fabric from my order. A different size in pre-cut fabric was added to my order and sent out at no extra charge to me. I received it quickly after that.
Yes I waited, but I did not have a deadline for needing the fabric. LoveSew figured it out and was very professional in all correspondence, as I also tried to be.
I would order from them again.
Judith