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Valutata 1 stelle su 5

Flight advertised at $140. Booked it. Said I’ll get confirmation within 4 hours. Contacted customer service who then informed me “The airlines canceled all economy seating and now only offer main cabi... Leggi di più

Valutata 1 stelle su 5

This third party its fraud, they make hotel reservations using another persons identity and points, charge the person for a high price and use the points that give you free nights!! they hacked Marrio... Leggi di più

Valutata 5 stelle su 5

First time using Lookupvacations for a group of people to transit from Jamaica to South Florida. Budget was a big concern and upon looking at all of the published fares from the airlines websites I c... Leggi di più

Valutata 1 stelle su 5

WE NEVER ACCEPTED THE FINAL CONFIRMATION AND AUTHORIZATION SENT BY EMAIL but they have charged the quantities in my credit card without my consent. When I see the charges in my bank I send the... Leggi di più

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2,3

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TrustScore 2.5 su 5

155 recensioni

5 stelle
4 stelle
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1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Use another service

Argumentative don’t listen to their customers and very rude also kept trying to upgrade your ticket without your permission and stating that all the seats were full after you book

24 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

ZERO stars

ZERO stars! They are scammers!!
DO NOT USE!
They booked me a flight for Southwest airlines … I needed to go to a funeral and when I got to the gate the electronic boarding pass would not register. I am beyond upset and furious.
Will never trust a third party again in my life. Frauds.

18 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

This page is a scam

This page is a scam: Don't use it: We bought a ticket for "American Airlines" "at a discount." We received an email that they were supposedly processing the payment with the reservation number and our information. The order totaled 875, and this was on April 17, 2025. I called the supposed number, but they sent me to voicemail. But the answers I received were that the reservation was canceled. On April 25, 2025, I received a notification from the bank charging me $1,000.00 under the company Hahn Air. I went back and contacted customer service, and they said my reservation was canceled and that they hadn't charged me anything. I called my bank. Luckily, I have protection from the bank, and they will investigate the case. Don't make my mistake. This page is a real scam!

17 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE Lookoupvacations.com to book any travel needs...

DO NOT USE Lookoupvacations.com to book any of your travel needs.

I booked airline tickets on November 21, 2024, received a confirmation that the payment was successful, and obtained the Delta reservation number from lookupvacations.com shortly thereafter. Upon reviewing my December 2024 credit card statement, I discovered a duplicate charge for the same amount, 9 days after the original transaction, from this company. Also, transactions were processed by "Trave Alliance LLC Dubai AE."

This situation raised a red flag, and I contacted Delta Airlines. I was informed that this travel agency did not issue any airline tickets in our names, and they are unable to locate the confirmation/reservation number provided to me. I was instructed to contact this third-party booking agency to inquire about the issue.

The phone number 1-855-526-0277 goes straight to voicemail; I left voicemails, but there have been no callbacks. I sent emails, but to this day, nothing has been resolved; I have received no answers about what is happening. I am stressed out and worried that I was a victim of fraud.

As of 01/28/2025, we are at a crossroads: either book more expensive airline tickets elsewhere as our travel date approaches, or wait for this company to resolve the issue. However, this situation is making us worried that we were swindled out of our money by luring us with discounted tickets, and we are also concerned that even if they issue the tickets, they will cancel them before our departure.

Additionally, we have booked hotel reservations for this round trip, as there are layovers of 14-23 hours at each stop on our way to our destinations. However, we will now lose that money, as the new tickets we will purchase will have a different itinerary. Very inconsiderate to put customers through this hell...

Be CAREFUL, DO NOT MAKE OUR MISTAKE, STAY AWAY FROM LOOKUPVACATIONS.COM

"Customer Focus" and "Responsive and Fast" promises on their website are a complete LIE.

04/14/2025 Update: I still have not received my refunds. Emails and phone calls remain unanswered. Contacted the payment processing company, MAMO, used by this company, and was informed that if the business has no funds available in their bank account, refunds cannot be sent.

06/30/2025 Update: Lookupvacations.com is still ignoring my emails requesting a refund.

21 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE!!!!

DO NOT USE!!!!! Had flight booked through them then receive a email morning of the flight saying my flight is cancelled. Call the airline and they say they cancelled it. Tried to call no answer no way to contact. Get an email after booking a different flight and disputing the charge saying that they cancelled it because I disputed the charge on the 29th. I disputed on Nov 7th after the flight got cancelled. Very shady. Spend the extra money and go through the airlines so you don’t get stranded.

7 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

This third party its fraud

This third party its fraud, they make hotel reservations using another persons identity and points, charge the person for a high price and use the points that give you free nights!! they hacked Marriott's accounts. FRAUD NEVER BOOK A HOTEL ROOM WITH THIS COMPANY!!!

16 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Run as fast as you can away~~~~

Wow if you could give zero stars I would certainly have done that. Booked 4 tickets for a relatively good price, about $350 cheaper total than what I would have spent on another more well known site. Thought I am tired of watching prices and they have the exact flights i need. So book or so I think. READ THE FINE PRINT! Was not sold tickets just a phone call from the company to sell me higher seats on the flights by THOUSANDS More as in $2500 more!!! I say no so let me see if I can find you a flight on one of our other carriers...Why yes I can let me upsell you them at the same price or wait no a little higher then what I can sit here at my computer and see for myself! Save your time, frustration and overall like for other people and Run don't walk away from this company!

21 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

I made a reservation for flight tickets…

I made a reservation for flight tickets at great price. Then was told the economy seats were sold out and offered a different airline at higher prices. When I searched the airline flight still had available seats. I think this is their way to get you book at a low price that was not even available and then try to upsell to higher ticket price. SCAM

8 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Mike was great

Mike was great, he help me with last minute tickets to Dominican Republic, price was affordable he made the process very easy.

9 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

It was a pleasure working with Mike

It was a pleasure working with Mike. I am traveling from Jfk to Guyana for a funeral. Mike make me felt comfortable in booking my ticket with a website that I have never booked with before. I will recommend my family and friends. Keep up the good work. A good customer service is the key to a successful business

6 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Booking in and out of Guyana can become…

Booking in and out of Guyana can become complicated, especially with more airlines flying to CJIA. Customer service was very responsive and patient with confirming the tickets. They stayed on the phone and called back when necessary to confirm everything was set including booking my preferred seat. I would definitely use this service again!!!

10 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Horrible

Horrible, compré un pasaje que me vendieron a 1200usd luego me llamaron para cobrarme 354usd mas , cuando me negué a pagar me descontaron de mi cuenta y finalmente me salió todo 1799usd, me estafaron, ahora quiero cambiar mi pasaje de regreso con Iberia y no puedo, debo hacerlo con ellos por extensión de viaje, no me contestan emails ni teléfono, una pésimo servicio de esta agencia

21 giugno 2023
Non scritta su invito

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