London Vision Clinic Recensioni 2293

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Absolutely amazing experience from beginning to end with all the aspects explained to me thoroughly and clearly. I felt completely safe and in good hands during the procedure which also was completed... Leggi di più

Valutata 5 stelle su 5

From start to finish I was put at ease by the knowledge and professionalism of the team. It had taken me many years to be brave enough to go ahead with the procedure. I should have had it done years... Leggi di più

Valutata 5 stelle su 5

Recently had laser eye surgery fantastic from my first appointment to my surgery. My consultant Mr Carp was fantastic explained everything and made you feel at ease , so did all the staff in the cl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have received an amazing level of care and attention throughout the whole process. From the very beginning when I made the phone call to enquire, to the surgery itself and the appointments that... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro oculistico
  2. Chirurgo LASIK
  3. Centro medico
  4. Oculista
  5. Clinica oftalmologica
  6. Clinica specializzata

Informazioni su London Vision Clinic

Scritti dall'azienda

Reasons to choose us...

World-renowned reputation

As the go-to surgeons for expert advice, we feature on TV, including the BBC, 10 Years Younger and Extreme Makeover. We know it’s not all about TV though. Read thousands of opinions from our patients on independent review platforms over the many years.

The Surgeon’s Choice

We’ve earned our reputation as the top choice of surgeons for more reasons than one. We treat patients that others often can’t, in fact, 98% of patients are suitable, so if you’ve been told your prescription is too complex for correction, then we might be able to help you.

Support across your journey

Our dedicated team of experts guide you along your journey and talk you through exactly what you need and when. We provide the most thorough screening process to determine the best outcome and highest safety possible. Dedicated aftercare is on hand 24×7. Our unswerving focus on results means we have a huge patient advocate base.

We are inventors, innovators, and forward-thinkers.

Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.

Vision Correction Experts

Scritti dall'azienda

Laser Eye Surgery Treatments
SMILE, LASIK, PRESBYOND® Laser Blended Vision, PRK, and LASEK. We also carry out ICL surgery, Private Cataract and Retinal Surgery. For very high prescriptions we offer High Profile Surgery.
We are inventors, innovators, and forward-thinkers.
Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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Ha risposto al 75% delle recensioni negative ricevute

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Valutata 5 stelle su 5

My experience with LVC was fantastic

My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have been happier with the results. Special thanks to Sharon and Mr. Glenn

15 aprile 2026
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Risposta di London Vision Clinic

Dear Jules,
It’s lovely to read your feedback, thank you for sharing it. Creating a supportive and positive experience for our patients is something the whole team takes great pride in, so it’s great to know this came through during your time with us.
We’re also really pleased that you’re happy with your results. I’ll be sure to share your kind words with Mr Carp, Sharon and the wider team.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

I visited London Vision Clinic when my…

I visited London Vision Clinic when my father in law had his laser surgery. From the way the team is been looking after him I took the courage and booked the first consultation. Since the moment I stepped in the clinic I felt welcomed and valued. The Specialist have been very helpful and knowledgeable, making sure I understood every part of the treatment.
Then the surgery day arrived and I felt safe in taking this step. It’s been a great experience, and the team checked on me at every milestones . I had my 1st month visit and I received a message from the doctor that treated me , making me feel valued and cared .

I’ve been recommended from family members and I will invite everyone that will be interested in taking the same step. I will be forever great full to the team

3 aprile 2026
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Risposta di London Vision Clinic

Dear Michele,
Thank you so much for sharing your experience and kind words with us. It’s lovely to hear that your initial visit with your father-in-law gave you the confidence to take the next step yourself, and that you felt welcomed and well looked after from the outset.
We’re pleased to know that everything was clearly explained and that you felt supported throughout your treatment and follow-up care. It’s also great to hear how much you appreciated the continued communication after your visit.
Thank you for your kind recommendation, we’re very grateful.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

A genuinely end to end excellent…

A genuinely end to end excellent experience. Great support, advice - both pre and post procedure. Glenn , Vimal , Meghan and the wider team were fantastic throughout. Highly recommended.

20 marzo 2026
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Risposta di London Vision Clinic

Dear Warren,
Thank you for leaving us a five-star review. We’re delighted to hear that your experience felt so positive from start to finish, and that you found the support and advice helpful both before and after your treatment.
We’ll be sure to pass your kind comments on to Mr Carp, Vimal, Meghan and the wider team, they’ll really appreciate your feedback.
Thank you for your recommendation.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

It was a very good experience with…

It was a very good experience with London Vision Clinic.
Great care before and after the surgery. Had done lesser surgery and vision is very good. Highly recommended clinic

3 dicembre 2025
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Risposta di London Vision Clinic

Dear Arben,
We’re really pleased to hear that your experience with us was such a positive one, and that you felt well supported both before and after your procedure.
It’s great to know that your vision has improved and that you would recommend the clinic, thank you for sharing your feedback.
Best wishes,
London Vision Clinic

Valutata 4 stelle su 5

It was a great experience

It was a great experience. They think of everything to make your experience comfortable. The cost was a bit excessive but I hope in the long term it was worth it.

16 marzo 2026
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Risposta di London Vision Clinic

Dear Bethany,
Thank you for taking the time to share your feedback. We’re really glad to hear that you had such a positive experience and felt well looked after throughout your journey.
We understand that choosing treatment can be a significant investment, and we always aim to ensure patients feel fully informed and comfortable in all aspects of our service before deciding to go ahead with us.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Very Happy!

Had an amazing experience, and extremely happy so thank you to Dr Dan Reinstein and his team!

23 marzo 2026
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Risposta di London Vision Clinic

Dear Nina,
Thank you for leaving us your five-star review. It’s wonderful to hear that your experience made such a positive impression and that you’re so pleased with the outcome. Thank you for taking the time to share your feedback - we’ll be sure to pass your kind words on to Professor Dan Reinstein and the team.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

The whole experience from the initial…

The whole experience from the initial appointment through to post surgery, the whole team at London Vision Clinic were amazing. The surgery itself was so quick and painless, I wish I had done it sooner.

19 marzo 2026
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Risposta di London Vision Clinic

Dear Rebecca,
Thank you for your kind feedback. We’re so pleased to hear that your experience felt positive throughout, from your initial appointment through to your aftercare.
It’s great to know that the procedure itself felt quick and comfortable, and that you’re happy with your outcome. We'll be sure to pass your comments onto the wider team.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Impeccable service and care

Impeccable service and care

5 novembre 2025
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Risposta di London Vision Clinic

Dear Jenny,
Thank you for your lovely feedback and for taking the time to give us a five-star review. We’re so pleased to hear that you found the service and care to be of such a high standard, it’s always incredibly valuable to hear this from our patients.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Was a great experience from start to…

Was a great experience from start to finish. I really appreciated the attention to detail regarding the potential risks, albeit very small, of such surgery. The upsides were obvious but I was able to make clear and informed decisions based on total transparency of information

11 marzo 2026
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Risposta di London Vision Clinic

Dear Richard,
We’re delighted to hear that your experience felt so positive from beginning to end. Providing clear and transparent information about both the benefits and potential risks of treatment is an important part of helping patients make informed decisions.
It’s wonderful to know that this approach helped you feel confident throughout your journey with us.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

London Vision Clinic Laser Eye Surgery - Professional and Seamless

The London Vision Clinic made my laser eye treatment from the first meeting, to the surgery, and follow up appointments seamless, and professional. They put me at ease with the whole process. I would recommend the LVC to anyone thinking of having laser treatment.

2 marzo 2026
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Risposta di London Vision Clinic

Dear Christopher,
Thank you for your feedback. We’re really pleased to hear that your experience, from your first appointment through to surgery and follow-up, felt seamless and reassuring. Helping patients feel at ease is incredibly important to us, so it’s lovely to know the team were able to do that throughout your journey.
Your recommendation is sincerely appreciated and we will be sure to pass on your comments to the team.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Fantastic from beginning to end

From beginning to end, the service at The London Vision Clinic was great. They took the time to make sure that I fully understood the procedure that most suited my eyes (LASIK), and made sure I was comfortable throughout the entirety of my surgery.

The surgery itself, was completely painless and the surgeon reassured me through every step.

I can't fault the experience or the aftercare.

I now have 20/20 vision and I couldn't be happier.

20 febbraio 2026
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Risposta di London Vision Clinic

Dear Heather,
Thank you for taking the time to leave your wonderful feedback. It’s great to hear that you felt so well informed and supported throughout your journey, and that the team helped you feel comfortable and reassured on the day of your treatment.
We’re delighted to know your surgery was painless, your aftercare met your expectations, and that you’re now enjoying 20/20 vision, a fantastic outcome. Your feedback is genuinely appreciated by everyone at the clinic.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Excellent99% success Blended Lasic Treatment.

The whole experience was as what was explained. Step by Step. My sgiht is 99% better (1%- due to an issues from a child nothign to do t=with the proceedure) It took 10 seconds per eye.. of course some visits for tests.. I live abroad and went in when i flew to the uk and they were very flexible and accomodating. I could not recomend it more. I have the blended lasic treatment.

20 aprile 2025
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Risposta di London Vision Clinic

Dear Marie,
Thank you for sharing your experience. It’s great to hear that your treatment matched what was explained to you every step of the way and that your vision has improved so significantly.
We’re also glad that our team were able to accommodate your travel from abroad and make the process as smooth and flexible as possible. Your recommendation is genuinely appreciated by all of us.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Total transformational

Friendly and professional staff. Felt in very safe hands. Total transformational cataract surgery.

26 febbraio 2026
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Risposta di London Vision Clinic

Dear Charlotte,
Thank you for your feedback and for giving us 5-stars. We’re so pleased to hear that you felt in safe hands throughout your cataract surgery and that the experience was so transformative for you.
We will be sure to pass on your kind comments to the staff as well.
Best wishes,
London Vision Clinic

Valutata 2 stelle su 5

Would be good to speak to a doctor/surgeon about options

I went to LVC to have a consultation for what eye surgery to get. The customer service from my patient care coordinator was brilliant and I'm sure the team here have lots of experience and expertise.

My score relates mainly to my experience with the optometrist and costs. When I was having the eye test done I found her to be quite rude as the test was taking a long time and she was placing the machine right on top of my face. She then went through the options I could have which included laser as a one-off due to my thin cornea. I didn't feel confident with her recommendation so I went to Moorfields for a second opinion.

When I went to Moorfields, the first person I saw was my surgeon. The optometrist there, also did the eye test the old fashioned way which was much quicker. My surgeon then showed me all the scans and explained what treatments would be available. They said they hoped no one had told me laser was an option considering how thin my cornea was. I told them that I was offered this, and they were not happy considering the risks. It then dawned on me that I hadn't spoken with a doctor at LVC considering the costs at both are similar at the same stage of assessment.

I'm definitely not one to say that a doctor or surgeon has to be the one to discuss the options as maybe LVC do things differently and their optometrists are qualified to do this. However, when you hear from another surgeon that a treatment shouldn't have been offered, that does lower your confidence in the centre. This was the main reason why I decided not go ahead with LVC.

1 novembre 2025
Non scritta su invito
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Risposta di London Vision Clinic

Dear L C,
Thank you very much for taking the time to share your feedback, and I’m glad to hear that you found the support from your Patient Care Coordinator to be so positive. I’m very sorry that your experience during the testing left you feeling uncomfortable — that is never the impression we want any patient to leave with.
At London Vision Clinic, our initial screening appointment is a comprehensive three-hour assessment carried out by a highly qualified Optometrist. This involves multiple advanced diagnostic scans that are not widely available in other clinics, and these can sometimes take longer or feel different to a more traditional refraction-only eye test. The purpose is always to gather the most precise and detailed data possible so that our surgeons can make an informed, personalised suitability decision.
Regarding the conversation around treatment options: both ICL (Implantable Collamer Lens) and a one-time-only LASER procedure were discussed to ensure you had the full range of possibilities. Your scans showed sufficient corneal tissue and tomography for laser to be considered — but only as a one-off procedure with the understanding that top-up spectacles may be required later. At the same time, we also explained that ICLs would likely provide the highest degree of spectacle independence, and therefore were the preferred option. I’m sorry if this felt unclear or was not communicated in a way that gave you confidence.
To reassure you, no patient proceeds to treatment at London Vision Clinic based solely on an Optometrist’s assessment. Every patient has a dedicated one-to-one consent appointment with one of our Consultant Surgeons, who reviews all imaging personally, discusses risks in detail, and makes the final suitability decision. We appreciate that hearing a different professional opinion elsewhere can understandably lower confidence, and I’m sorry this was the case for you.
Although you chose not to continue your journey with us, we sincerely wish you the very best with your ongoing care. We value your feedback and will use it to ensure every patient feels supported, informed, and comfortable throughout their visit.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Amazing

The care from the start until every single appointment leading up to and after the surgery was sublime and could not have made me feel more at ease.

10 febbraio 2026
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Risposta di London Vision Clinic

Dear TP,
Thank you for your kind feedback. It’s wonderful to hear that you felt so well cared for throughout your journey and that each appointment helped put you at ease. Your comments mean a great deal to all of us here.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

I recently had SMILE and ICL surgery…

I recently had SMILE and ICL surgery and my experience during this process was great. From start to finish the staff were fantastic - professional and informative. Every step of the process was clearly explained to me, including what to expect before, during and after the procedures. They carried out thorough examinations and laid out realistic expectations.

I was nervous going in, but the team took time to answer every question I had and their reassurance and professionalism made a huge difference.

Post treatment care was excellent and everything went well with no issues what so ever.

Highly recommend to anyone considering vision correction surgery.

24 febbraio 2026
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Risposta di London Vision Clinic

Dear Lee,
Thank you for taking the time to share your experience. It’s great to hear that your procedure was clearly explained at every stage and that the team helped you feel reassured and well informed throughout.
We’re also pleased to know that your post-operative care went smoothly and that everything has progressed without any issues. Your recommendation means a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Blended vision laser surgery.

From the initial testing procedures to the operation and then the follow up examinations The London Vision Clinic were very good. The whole process was very professional and all the staff were efficient and very polite. I had blended vision laser surgery and after 3 months my eyesight is virtually normal. No more spectacles. Also it was painless throughout.

13 novembre 2025
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Risposta di London Vision Clinic

Dear Simon,
Thank you for your 5-star review. It’s great to hear that you found each stage of the process — from your initial assessments through to surgery and follow-up — to be professional and well organised.
We’re delighted to know that your blended vision treatment has settled so well over the past few months and that you’re now enjoying life without spectacles. Your comments about the team’s efficiency and courtesy mean a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Lens replacement surgery

I was recommended this clinic by a friend who had previously had laser for her myopia. I did look at other centres, the London Vision centre was competitive in pricing ,however it was the flexibility of choice based on clinical judgement that made me select them .From the initial contact and through the subsequent clinic contact with the optomotrist and surgeon I found them to be patient centred honest and professional. They took time to understand my individual needs and were very clear to ensure that the risks benefits and expectations were communicated. I am not quite at the end of my vision journey however I do trust their judgement and skills to get me to the point that I would hope for.

23 febbraio 2026
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Risposta di London Vision Clinic

Dear Belinda,
Thank you for sharing your experience. It’s wonderful to hear that you felt supported and well informed throughout your journey, and that the team’s honest, patient-centred approach helped you feel confident in choosing London Vision Clinic.
We’re glad to know that the discussions around risks, benefits, and expectations were clear and that you felt your individual needs were understood. As you continue through the remainder of your vision journey, please be assured that the team will remain focused on guiding you safely toward the outcome you’re hoping for.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Excellent all round!

Very professional staff, and an excellent surgeon - cannot recommend more highly!

19 novembre 2025
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Risposta di London Vision Clinic

Dear Annabel,
We really appreciate you taking the time to leave a review. It’s great to hear that you found the team so professional and felt confident in the care provided by your surgeon.
Feedback like yours is truly valued by everyone at London Vision Clinic, and we’re very glad to know you had such a positive experience.
Best wishes,
London Vision Clinic

Valutata 5 stelle su 5

Fantastic service and care throughout

Fantastic service and care throughout. Everything was explained clearly and nothing has been too much trouble. Professional quality, and can highly recommend.

20 febbraio 2026
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Risposta di London Vision Clinic

Dear Stephen,
Thank you for your kind feedback. We’re so pleased to hear that everything was explained clearly and that you felt well cared for throughout your visits. Your recommendation means a great deal to all of us at London Vision Clinic.
Best wishes,
London Vision Clinic

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