The London Mint Office Recensioni 

11.451
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di monete
  2. Negozio di oggetti da collezione

Informazioni su The London Mint Office

Scritti dall'azienda

 

About The London

Mint Office

 

Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.

We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.

Visit Our Website Contact Us
Why Collect with Us?

• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.

• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.

• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.

Frequently Asked Questions
Our Commitment to Collectors

Coin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.

Learn & Discover

The London Mint Office Guarantees

Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.

At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.

Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.

Follow us on Social Media

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

11K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(11.451)

1540 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love it!

Received my Battle of Britain gold layered commemorative coin promptly. It came in a great presentation pack with all the relevant documentation. I'm happy!

11 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Warren

Thank you for your wonderful review! We're so happy to hear that your Battle of Britain coin arrived promptly and that you appreciate the presentation folder and documentation. We're delighted that you're happy with your purchase!

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

The initial issue that I had with

The initial issue that I had with London Mint Office was that eventually picked up and resolved nicely. Great customer care improvement

3 luglio 2026
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Martyna

Thank you for your valuable feedback! We're so pleased to hear that the initial concern you experienced was ultimately resolved to your satisfaction. It's wonderful to know that you've noticed an improvement in our customer experience. We truly appreciate your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Brilliant

Amazing brilliant

10 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Stanley

Thank you so much for your wonderful review! We're thrilled to hear you had such a brilliant experience. Your kind words and support mean a great deal to us.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Staff are very helpful and…

Staff are very helpful and knowledgeable to my requirements

3 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Mr Boughey

Thank you for your kind review! We're so pleased to hear that our team was helpful and knowledgeable in assisting with your requirements. We truly appreciate your positive feedback.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Easy ordering

Easy ordering and quick delivery

4 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Merryl

Thank you for your fantastic review! We're so happy to hear that placing your order was easy and that your delivery arrived quickly. We truly appreciate your feedback.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

All good

No hustle, all good.

9 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Marco

Thank you for your 5* review! We're glad you enjoyed your experience and we appreciate your positive feedback!

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Great service very quick delivery

10 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Val

Thank you for taking the time to share your positive experience! We're so pleased to hear that you received great service and very quick delivery. We appreciate your feedback.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 1 stelle su 5

I have been waiting for a £150 refund…

I have been waiting for a £150 refund for more than 4 weeks, this company is very good in taking your money, but when it comes to refunds is the worst that I have experienced, loads of excuses for a £150 refund, what a shame! This is the way they treat their customers, I will never ever purchase anything from them!

16 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Good Morning Mamadu,

Thank you for taking the time to leave your feedback.

We're sorry to hear that you've experienced a delay in receiving your refund. We understand how frustrating this is, particularly when you've been waiting longer than expected.

We'd like to investigate your account and help bring this matter to a resolution. Please contact our Customer Experience team at customerservices@londonmintoffice.org with your details so we can review your refund and update you directly.

Kind Regards,
Tanith
Customer Experience Manager

Valutata 5 stelle su 5

Thank you really helpful and theasy to…

Thank you really helpful and easy to get along with I always buy coins from you my new collection the Disney one

8 luglio 2026
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Charlean

Thank you for your wonderful feedback! We're so pleased to hear that you find our service helpful and easy to interact with. It's fantastic to know that you always choose us for your coin purchases and that you're enjoying your new Disney collection.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

excellent overall

15 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Michael

Thank you for your excellent review! We're delighted to hear you had such a positive experience with The London Mint Office. Your kind words and support mean a great deal to our team.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Excellent and fast delivery

Excellent and fast delivery. Thank you

12 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Kristof

Thank you for your kind review! We're delighted to hear that you were pleased with our excellent and fast delivery service. We really appreciate your support.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 4 stelle su 5

Awaiting delivery

I have yet to receive the coin so cannot make a full analysis. I would sooner wait until the coin has been delivered

8 luglio 2026
Logo di The London Mint Office

Risposta di The London Mint Office

Hi David

Thank you for your kind feedback! We hope you’re pleased with your purchase when it is delivered. We look forward to hearing your thoughts once you’ve had the opportunity to receive and enjoy your coin.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Good service

Good service, secure delivery well packaged overall a nice piece that completes my collection.

10 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi

Thank you for your wonderful review! We're so pleased to hear you received good service and that your delivery was secure and well packaged. We're delighted that the piece completes your collection!

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Very easy to deal with

15 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Neil

Thank you for your wonderful review! We're so pleased to hear that you found us very easy to deal with. We really appreciate your feedback and look forward to helping you again in the future.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 3 stelle su 5

You never give price of thpricee thing you…

You never give price of the thing you send through thepost

19 maggio 2026
Logo di The London Mint Office

Risposta di The London Mint Office

Good Morning Trevor,

Thank you for taking the time to leave your review. We're sorry to hear you were disappointed.

We appreciate your feedback regarding pricing information. We always aim to provide our customers with clear and transparent details about our products and pricing, and we're sorry if this wasn't your experience.

If there is anything you'd like us to clarify or if you have any questions about any items you've received, please don't hesitate to contact our Customer Experience team on 0330 024 1001, who will be happy to help.

Kind regards,
Tanith
Customer Experience Manager

Valutata 5 stelle su 5

Great product and service no pressure…

Great product and service no pressure to buy product

1 luglio 2026
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Thomas

Thank you for your fantastic review! We're delighted to hear that you were pleased with both our products and the service you received. We truly value your support.

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Excellent experience

Excellent experience

15 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Irina

Thank you for your excellent review! We're delighted to hear you had an excellent experience with The London Mint Office. Your kind feedback is greatly appreciated.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Excellent service

Excellent service

10 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Michael

Thank you for your wonderful review! We're delighted to hear that you received excellent service. Your feedback means a great deal to us.

Have a fantastic day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

Spoke with Alison today

Spoke with Alison today , very helpful and very professional

14 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi Peter

Thank you for your wonderful review! We're delighted to hear that Alison was so helpful and professional during your conversation. We'll be sure to pass on your kind feedback to her. We truly appreciate your support and look forward to assisting you again in the future.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Valutata 5 stelle su 5

First class as always thank you 🙏

First class as always thank you 🙏

1 luglio 2026
Non scritta su invito
Logo di The London Mint Office

Risposta di The London Mint Office

Hi David

Thank you for your wonderful review! We're delighted to hear that you continue to have a first class experience with us. Your continued support means a great deal, and we look forward to assisting you again in the future.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più