London Drains Direct Recensioni 199

I had an emergency with a leaking washing machine overflow pipe because of blocked drains. Ben and Dan arrived within 3 hours as promised and have done the whole job in around 20 minutes. I am still waiting for a quote from someone who came round 3 weeks ago.

I know it's pretty hit and miss with some trades people but the woman on reception was really friendly when I called and both guys were professional, friendly and put my washing machine back in the cupboard AND tidied up my brushes and mops - way beyond what you might expect.

A relief to find such a reliable and responsive company at last.

After being let down by Dyno, I came across London Drains Direct on google. From initial contact I found the company was very helpful,informative and assured me my blockage would be investigating. Ryan the engineer who attended called me before arriving and was very informative and friendly. He solved my blockage and he cleaned after himself. He was very careful and considerate.
A company I shall be recommending. 5 ⭐️ for the company and 5⭐️ to Ryan.

Found this company to be very accomodating in making the booking for a drainage block emergency. Engineers who attended were very helpful and friendly. They did a greart job and provided a limited time guarantee.

We woke up on a Sunday morning to overflowing outdoor drains. The engineer came out at the agreed time--he was very friendly and professional, carried out his work quickly and efficiently, solving our issue and giving us peace of mind. I would definitely recommend London Drains Direct.

Stay away from this people. I had a blockage in the bath tap and basin. The guy came and took some hair oit from the pipe but the actual problem was a blockage in the drainage out site which links to bathtap.

The guy told me is all good and took the payment from me of 144.00 and after the payment has gone through the noise from bathtap start coming back again. I told him that the bathtap blockage is nothing to do with the hair but with the blockage outside. Tge water was standing and not going down the drain. But because the payment has gone throught he said he can try to u block it for another 144.00.

Rip off. I was promised that the max charge is 144.00 to rectify the problem.

Its still there not being rectified. The engineer should have checked the drainage connected to the bath first and not taking a hair out. You can find hair in every shower or bathtap but this was not actual problem.

Stay away from this company . Book Homeserve at least they will not rip you off and regulated company.

My experience using drains direct has been really positive.The Back office team are friendly and helpful. The engineers communicate well and all the work has been to a high standard. I'd recommend them highly.

Really good service. Speedy response and help d when unsure. Fantastic service. Thanks.

Alan came to our property to clear our front drains. He arrived early keeping me updated, and was extremely courteous and helpful. As he cleared our drain he kept us updated as to progress and possible causes. We’ve had 3 different people look at the drain but Alan was the first to actually fix the issue and remove a large pipe obstacle that was blocking the drain buried deep down.
After clearing the blockage and checking water was flowing correctly he jet washed the surrounding area to make everything clean. All of this was carried out within 1 hour.
I would highly recommend London drains direct and would use them for the future!

Excellent company-I would highly recommend. They were professional, courteous, arrived on time and did an excellent job. I would definitely use again. Special mention to Alan who was superb. Very happy.

I use London drains regularly. They are efficient, professional, friendly. Always available even on Sunday!! Always do a great job. I highly recommend them.

Tara was very helpful from the first phone call, she booked in the work the same day and london drains turned up when they said and sorted my blockage issue.

Punctual and on time. This company dealt with our drain blockage swiftly and for a reasonable cost! Very happy and would use again if I had any other issues...

Great all round, great customer service, fast service, fast solution, very happy. Would recommend to all.

We had gurgling noises and awful smell from our bathroom called these gentleman over and they fixed the issue and stuck to agreed price!

Literally the whole of our downstairs was flooded, so we got London drains around to help fix the issue, they found the pipes damaged with roots and blockages. Cleared in a couple of hours and also helped us get all flooded area sorted with their gear. Thanks chaps - life savers!

Be warned about London Drains Direct questionable quotation methods as they will con you into paying much more than you need to. I contacted them to unblock two toilets after seeing their advertised price was £160 + VAT for a machine clearance. When they attended, they said the job would be much more involved, that toilets would have to be removed and being wall mounted toilets it wouldn’t be easy etc etc. They quoted a fixed price of £425 + VAT and got me to sign before they commenced. As it turned out they didn’t have to remove the toilets at all, they did a simple machine clearance using a Flexi-Shaft machine and were out in less than an hour. Despite phoning and emailing they have ignored my requests for a refund of the difference.

Wouldnt use anyone else if our blocked drain arose again. Cleaned the drains within 90 minutes. Nice one

They were quick, easy, they stuck to the price and fixed it during a weekend.

The job was done before I knew it.

Could not ask for more, ASAP Drains should be your first call.

I cannot praise London Drains highly enough.They arrived within an hour of my phone call and quickly assessed the problem. Ten minutes later my blocked downstairs toilet was clear and working again. I would recommend this firm to everyone and should I need help again I now know who to go to. Thank you so much.

Thanks London Drains, had a blockage in the bathroom and called these guys around, they gave a price over and the phone and didn't spring any extra charges (Which we've had before) they came when they said they would and fixed the issue in no time!