Cake was ready on time and exactly what I wanted. It was delicious! Very rich so only small portions needed, served 8 with a few slices leftover. Second time I have ordered celebration cakes from Lola... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve ordered quite few cakes from Lola’s for people’s birthdays and collected them in Stratford, and also bought cupcakes at the store. Cakes have always been fresh, delicious and exactly as I ordered... Leggi di più
Service was great. Cake was easy to choose and order. Cant go wrong with lola cupcakes. We did want the Tirmusu cake , but it was only available in the gluten free. So we went for the pistachio it... Leggi di più
The cake tasted amazing!! It was beautifully decorated and incredibly moist. I will definitely be ordering from Lola’s again for any special occasions! Staff at the Stratford branch were lovely wh... Leggi di più
Dettagli dell'azienda
- Pasticceria
- Panetteria
- Negozio di cupcake
- Servizio di ordini alimentari online
- Servizio di asporto
- Pasticceria per torte nuziali
Informazioni su Lola's - Lola's Westfield Stratford
Scritti dall'azienda
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Scritti dall'azienda
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Informazioni di contatto
Ground Floor, Statford Westfield, E20 1EJ, London, Regno Unito
- +447852 646 119
4,7
Eccellente
696 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was not expecting the birthday cake…
I was not expecting the birthday cake to be so tasty.
Loved every single bite.
Can not wait to order again.
25 ottobre 2025
Everything was good but the cake
Everything was good but cake was very dry m, not fresh and no trace or feel of mango other than yellow colour. First time it was good with lot taste of mango in it.
22 ottobre 2025
Delicious cake
Delicious cake
Easy process, quick turnaround and lovely friendly staff. Made the whole process stress free.
Thank you, plus it was really delicious!
14 ottobre 2025
Easy to order
Easy to order, straight forward to pick up. Order was exactly as expected and the cake was delicious!
20 ottobre 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Lola's - Lola's Westfield Stratford
Hello Jay,
Thank you for taking the time to leave this review.
All of our products are hand prepared and we use the finest ingredients but I will pass your feedback onto our team.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Love Lola’s cake
8 ottobre 2025
Purchased a cookies & cream cake for my…
Purchased a cookies & cream cake for my partner's birthday from the Stratford Westfield location and saw it was designed perfectly upon collection. No complaints, just wish I had more cake because it tasted so good! The staff working there were really kind
13 ottobre 2025
Amazing Cake
We ordered a cake for my Brother in laws Birthday as we were staying in Stratford to watch Abba Vovage. The cake was delicious and the girl that served me was very pleasant. It was well secured in a lovely box and bag to carry it in.I would highly recommend and would order again.
11 ottobre 2025
Cake always tastes delicious ,but it…
Cake always tastes delicious ,but it same to eat it runs out so fast before we come I wanted to get for my son chocolate cake but buy the time I reach all the cakes was gone which was in afternoon. I end up buy cupcakes which was really delicious
4 ottobre 2025
There was a fly inside their cabinet…
There was a fly inside their cabinet where they store the cakes
I noticed after I paid for my order
I ask the member of the staff who served me
She quickly close to glass Infront leaving the fly inside that gave me nausea
That's disgusting tbh.. 🤮🤮
24 settembre 2025
Risposta di Lola's - Lola's Westfield Stratford
Hello Hina,
Thank you for taking the time to leave this review.
I am sorry to hear about this, I can assure you that we take hygiene standards very seriously and I will pass this feedback onto the store manager to look into further.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
The cake was too sweet
The cake was too sweet. It was my daughter's birthday and we ordered Elsa theme cake . It was beautiful but kids couldn't eat because of extreme sweetness.
26 settembre 2025
Risposta di Lola's - Lola's Westfield Stratford
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment experienced on this occasion as you found the cake to be too sweet.
This cake is decorated entirely with buttercream icing which is the sweetest tasting icing we offer and can be too sweet for some based on personal preference.
I can perhaps suggest our cream cheese icing or ganache icing cakes which are a little less sweet in taste due to the nature of these icings.
If there is anything you would like to discuss further please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Nothing wrong with the store and the…
Nothing wrong with the store and the service. Choice of cake for my DDs birthday was bad. Opted for Vegan and Gluten Free Lemon and Raspberry Cake, which was too sharp for our taste. Had to throw away half of it. :(
25 settembre 2025
Risposta di Lola's - Lola's Westfield Stratford
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment experienced on this occasion.
I will of course note your comments with regards to the taste and that perhaps the lemon flavour was too strong for your liking for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
I placed my order online and was quite…
I placed my order online and was quite undecided about which size of cake I should d have . The person who took my order was professional , tolerant and kind .
On collection at Westfield Stratford, the young lady was helpful and friendly . We had a chat about which is the best cake-CHOCOLATE FUDGE of course !
The whole process was easy .
Top marks to all the staff.
5 settembre 2025
Fantastic cakes & brilliant customer service!
The Lola’s Cupcake Stratford Westfield branch is very good. The customer service there is fantastic; they are very welcoming, professional & helpful in assisting customers choosing items as well as informing them about the various deals & points you can get from purchases.
There’s a variety of cake flavours which are so beautifully designed, elegant & delicious.
I especially love the vanilla sponge mini cupcakes with buttercream & fruity toppings as well as a red velvet when I really feel like indulging. They package the decadent items very well too.
Full marks from me & I would definitely be returning again soon.
12 settembre 2025
Fresh and tasty cake
Fresh and tasty cake, had couple of cupcakes which were delicious. Lovely helpful staff.
29 agosto 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.